Family Gifts Co.Reviews 2,108

Both orders placed were Christmas presents and the recipients loved them. Very happy with purchase.

So far experience of ordering was great. I will wait to see finished item,

Easy to select what you want and everything looks great.

Easy to costumize. My mom loved it. It was a Christmas gift. I put my name with sister and 2 nephews.

I ordered one of these to give to my sister who is grieving after the loss of her friend and partner. It truly touched her heart to see all the names of their family in a beautiful picture. She loves it.

The product was nice however I wish I would've did a little bit more research I didn't know if there was other pictures that I could have choose from the one that I chose was a little dark for my living room however it was nice overall

Smooth. Easy and quick for something so personal. Love it

I ordered this piece as a gift for my parents. It arrived as expected and they love it!

Nice and easy website! Love the pictures. Purchase is a gift!

Good, but wish it would have arrived before Christmas

Great service I knew where my order was all the time

My son loves this gift I had made for him. Great job!

Took over a month to get. Was ordered for a Christmas present which was advertised as 10-14 day delivery. Once it was delivered it was left out in 6 in's of snow. Someone was home but was not approached to receive by FedEx.

I was very impressed with the communication and kindness from the people at Family Gifts Co. My order was significantly delayed through no fault of theirs-USPS had delays all over-and Family Gifts apologized and made sure that I was aware of the situation and happy with my purchase. I was-it was gorgeous!

My order was lost. When it finally arrived it was in terrible condition.

The picture received was dull and almost blurry as compared to the advertisement pictures.

I love my canvas. The quality is perfect. Will definitely order more.

Shipping information prior to Christmas was not up to date but I did get my product in time and my family loved it!

First photo, from their website, is what I ordered.
Crisp, clear, detailed, bright

Second photo is what I got.
Blurred, dark, gloomy

This was their response:

"Hi Richard,

Thanks for contacting us and voicing out your concern. I understand that the canvas you received was dark and different compared to the mockup we sent to you via email so I went ahead and double-checked as to why this is so. I found that the mockup sent to you by our design team was made with RBG (Red, Blue, Green) colors which are the most common color spaces used for digital prints. The effect this imposes on the digital mockup is called additive mixture which means that the more colors are added, the brighter picture will seem to be when viewed with a phone or a laptop. However, when it is submitted to our fulfillment team for printing, they will be printing it using CKMY (Cyan, Magenta, Yellow, Black) colors which are the standard ink colors used in all printing companies. The effect this has on the canvas is called subtractive mixing which makes the canvas appear darker in person.

This case is also similar to when you view a photo using your computer and when you have it printed out, it seems darker than when you viewed it on your screen.

I hope this clears it out and please let me know if there's anything that I can help you with. Thanks!

Dante G

Family Gifts Co. Care Team"