Fairy Season has been reported to offer refunds and compensation, or use threats and intimidation, to remove negative reviews. If you have evidence of such behavior, please report it to the FTC, where each incident can lead to a $50K fine.
Fairy Season

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fairy Season

Fairy Season

2.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fairy Season?
grey stargrey stargrey stargrey stargrey star

Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

We monitor reviews for authenticity

Minnesota
2 reviews
1 helpful vote
Follow Rhonda J.
Unfollow Rhonda J.
Share Review
Report Review

Losers
January 31, 2017

I ordered from fairseason.com in November and here it is the end of January and I still have not got all of my order. I will not order from this website ever in my life ever again. Good luck people...

Date of experience: January 31, 2017
Australia
1 review
0 helpful votes
Follow Challene M.
Unfollow Challene M.
Share Review
Report Review

Buy at your own risk
January 31, 2017

I wish i had read the reviews before buying. I bought a bikini set i cant even describe what it looks like and the colour was different. Never buying from this site again.

Date of experience: January 31, 2017
Australia
1 review
0 helpful votes
Follow Chealsea b.
Unfollow Chealsea b.
Share Review
Report Review

Fariyseaaon is $#*!
January 31, 2017

After a VERY long wait i got my clothes and the were $#*! the Materials were $#*! and the sizing were incorrect. The bather i got were not even bather material never buy there clothes

Date of experience: January 30, 2017
Maryland
1 review
2 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Share Review
Report Review

After a VERY long time of waiting for my order to arrive I finally received the second shipment and one of the items was incorrect. I received the Beer Me socks instead of the Bring me some Vodka socks.
My order of three pairs of socks came in two shipments so I had to wait until the second shipment arrived to see if that order was correct.
My first email to this company was to ask WHY the shipping took so long as I ordered Dec 8,2016, thinking I would receive by Christmas. (they were gifts). I asked where were they being shipped FROM and their response was "not to tell me!"
I emailed customer service last week and they STILL haven't got back to me!
The socks are good quality and a fun idea which is why I bought them. However, with this extremely slow, and shoddy service I would be hesitant to buy again or recommend to anyone else!
Please reply ASAP so we can get this sorted out or I shall be on Social Media giving a true account of my experience with your company.
Thank you,
Pamela Bishop

Date of experience: January 30, 2017
Indiana
1 review
2 helpful votes
Follow LuCinda E.
Unfollow LuCinda E.
Share Review
Report Review

I ordered some items for Christmas. Site says it comes from CA. Shipping could have been free but I paid $10.50 for priority shipping to be sure it would be on time. Nope. I placed order 12/16. They show it shipped on 12/24. It arrived 1/10 - 18 days after it shipped from China wrapped in taped up plastic bag. I had requested my $10.50 back prior to it shipping. They offered me 15% off on a future order. When I said that was unacceptable because I had received NOTHING for the $10.50 I paid them, they offered me a 30% refund of my shipping price ($3.15). Do not order from them. They are scammers.

Date of experience: January 30, 2017
Minnesota
1 review
1 helpful vote
Follow Courtney P.
Unfollow Courtney P.
Share Review
Report Review

These are not wearable
January 29, 2017

Not only did it take 45 days, but 3/4 of my shirts weren't even made correctly. Uneven sleeves, weird fit, etc. looks nothing like they do online

Date of experience: January 29, 2017
Jamie P.
New York
1 review
2 helpful votes
Follow Jamie P.
Unfollow Jamie P.
Share Review
Report Review

Reporting to BBB
January 29, 2017

Placed order on 12/17/16. Nothing received, no customer service number to call, sent an email with no response which means no refund. Enjoy my $40 $#*!s. I'm reporting to the international BBB.

Date of experience: January 28, 2017
Virginia
2 reviews
2 helpful votes
Follow Tammy S.
Unfollow Tammy S.
Share Review
Report Review

I placed an order in mid November. Just received it. This was after me emailing them almost everyday. The order is NOT correct. I ordered 4 pair of socks. One sock was supposed to say "If you can read this". The other sock was supposed to say "Bring me some wine". Both socks say "Bring me some wine". I understand now why you cannot contact them by phone. Man would they get an ear full. I will never, and anyone else should never, buy from this joke of a place again. I cannot honestly give them any stars.

Date of experience: January 28, 2017
Canada
1 review
2 helpful votes
Follow Stephanie L.
Unfollow Stephanie L.
Share Review
Report Review

I ordered a christmas gift (A PAIR OF FRIGGING SOCKS) in October, sent some very pilot emials when I was not given any tracking information... no answer. Told them I wanted my money back in December - got an email a day later to say that my order had shipped (December 22nd) and it is STILL NOT HERE! I have asked 3 times now for a refund with no luck. WORST COMPANY EVER

Date of experience: January 27, 2017
Spain
1 review
3 helpful votes
Follow Aria C.
Unfollow Aria C.
Share Review
Report Review

I ordered a dress and after two months it never arrived, I send several emails and no answer given. Now I'm waiting for paypal to give me my money back.

They are a complete scam.

Date of experience: January 26, 2017
Canada
1 review
2 helpful votes
Follow Kim A.
Unfollow Kim A.
Share Review
Report Review

NEVER AGAIN!
January 26, 2017

I will NEVER order from here again! My order was over $300 and I knew to order the sizes 2 sizes bigger than required. I paid for the faster shipping that provided a tracking number, however... they didn't send me 3 pairs of the leggings I ordered... after a number of emails back and forth, they agreed to send the 3 missing pairs... however WITHOUT A TRACKING NUMBER! Those were to be sent on November 24... 2 months later... still no leggings! I have DEMANDED they return my money yet they won't respond to my emails. HORRIBLE CUSTOMER SERVICE!

Its really too bad they are so hard to deal with because they have cute clothes... ugh its so disheartening as it doesn't matter how cute the item is if the customer service is horrible I will never return.

Date of experience: January 26, 2017
Virginia
1 review
2 helpful votes
Follow Amy C.
Unfollow Amy C.
Share Review
Report Review

Total scam from China.
January 26, 2017

DO not order! They send the incorrect item and then refuse to correct order. You're better off ordering something off Amazon.

Date of experience: January 25, 2017
Florida
1 review
3 helpful votes
Follow Laurie D.
Unfollow Laurie D.
Share Review
Report Review

Ripped off
January 25, 2017

Fairy season ripped me off and stole my money I made purchase a november of 2016 and still haven't received it and they are giving me the run-around when I email them

Date of experience: January 25, 2017
Idaho
2 reviews
4 helpful votes
Follow Stacey p.
Unfollow Stacey p.
Share Review
Report Review

I ordered 250$ worth of stuff in November. I received one pair of leggings. And nothing else. I did receive a email stating the rest of my items were shipped out, with a tracking number. But there is nothing attached to the tracking number. There is no phone number to call. I am very unhappy. I did not read reviews before hand. This company is a scam. I'm beginning to assume.

Date of experience: January 22, 2017
Canada
1 review
5 helpful votes
Follow Saba C.
Unfollow Saba C.
Share Review
Report Review

Very Bad company
January 22, 2017

I have placed an order in November and still have not received anything! And they were so quick at charging my credit card right away! Wish I read the reviews before placing an order! Awful company!

Date of experience: January 21, 2017
Texas
1 review
5 helpful votes
Follow Alissa S.
Unfollow Alissa S.
Share Review
Report Review

Have not received order
January 21, 2017

Wish I went and read reviews before I placed my order. In just lucky it was only 24 bucks. I haven't received my order and have emailed them 2 times and no response.

Date of experience: January 21, 2017
Canada
1 review
3 helpful votes
Follow Boonyanuch L.
Unfollow Boonyanuch L.
Share Review
Report Review

I've ordered 4 sweaters for 60$ since November 29,2016, until now I haven't received them yet. And I asked for the refund but they haven't answered my emails. Feel so gloomy about that money cuz when I translate that money currency to be my country's currency, that was 1,620-. What a suck shipping. I'll never ever order clothes from this company again.

Date of experience: January 21, 2017
Canada
1 review
3 helpful votes
Follow Wendy C.
Unfollow Wendy C.
Share Review
Report Review

Terrible
January 21, 2017

I ordered items in early November for Christmas presents. It is now January 21st. Nothing but a useless response that my items were shipped in early November and will take 40 days to arrive. I am reporting this as fraudulent to my credit card company if I do not receive a refund working 10 days.

Date of experience: January 21, 2017
New Mexico
1 review
3 helpful votes
Follow Tarah G.
Unfollow Tarah G.
Share Review
Report Review

I spent over $65 on several cheap clothing items. All of them were cheap Asian crap with threads hanging, seams puckered, and my favorite- a "sweater" made out of frayed t-shirt material. They stole pictures from online catalogs, such as Venus.com and limelush.com. DO NOT FALL FOR THE LOW COST! It's not worth it!

I tried to return my items. They responded and wanted photographs of their crap-tastic clothing. After all that, I was told that I could exchange "some" of the items for more crap-tasting-ness, or get 10% back. In other words, $7. Keep your money a-holes.

Date of experience: January 20, 2017
Michigan
1 review
4 helpful votes
Follow Chelsea M.
Unfollow Chelsea M.
Share Review
Report Review

Awful.
January 21, 2017

I wish I would have read the reviews before placing my $350 order. Did not receive 2 of my items. Sizing is HORRIBLE. Have attempted to email 7 times within 2 months - no response! Bull$#*!!

Date of experience: January 20, 2017

From the business

All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!


fairyseason.com
London, LONDON, United Kingdom