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Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.
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Worse customer service ever and took forever to receive... they are terrible! Received a month after they said it was shipped. Ordered in November and didn't get until January...
I received mine and they were supposed to say "If you read this" in one sock and on the other one it supposed to read "Bring me wine" well they sent me 2 socks (1pair) saying "If you read this" and the other one says exactly the same thing "If you read this" They have taken weeks to reply and finally the answered they can only refund me $3 yesss like it was my mistake. Also they sent that email and that was more than a week ago. I will never buy from them EVER. Terrible experience.
Do not order from this pathetic company. I've been waiting for 3 months for my product which was supposed to take 3-7 business days. Terrible customer service. I'm convinced this company is fraudulent.
I ordered a shirt and October it is now February and I still haven't received it. I emailed them on January 3rd they told me my item would be prioritized and would arrive shortly still waiting... I'm only giving them a one cuz there's no option for a zero
If I could give them 0 stars I would. I never leave reviews, but this place was so frustrating I had to. First of all I'm pretty sure they steal pictures of their product from etsy or something and then make their own. The colors are off from the pictures online, the clothing is made of very cheap material, they take forever to ship and because they give you "free shipping" they aren't required to give you a tracking number so you'll never know how many months it will take to get your order. I will never shop from here again.
They send me a Christmas sweater in January that I ordered in November. I want to return it and they won't contact me! Worst customer service.
I ordered 2 items in November, and still haven't received either item. Of course the fund were taken out of my account immediately. I have sent numerous emails to inquire, and every time I get a response from a different person, saying the same thing... wait a little while longer for it to arrive. Now that I have insisted on a refund, and threatened to write a bad review... I haven't heard back from anyone. My bad for not reading reviews in the first place! Consumer beware!
I ordered a slim fit long sleeve shirt a few months ago because it looked really cute and was cheap. After longer than it should have taken to get to me, I finally received it but it was nothing like the picture. The colours were totally faded and the fit was totally off.
I thought I would give them another chance when I saw super cute bathing suits advertised on Facebook. I always use the sizing chart to make sure I get an accurate size (knowing it's a Chinese company so their clothing tends to be a lot smaller), yet neither of the bathing suits even came close to fitting. I knew as soon as I picked the first one up that it was going to be almost double my size, which is was, with no adjusting option. The second one was way too small and a completely different colour than in the picture. Once again I waited weeks longer than they said I would have to for them to come in and then when I finally got them I couldn't even wear them. They look absolutely nothing like the pictures and the sizing is so very off. I will never buy from this site again. I only hope I have better luck with customer service than I've read other people have.
I ordered 2 pairs of socks... 2 pairs of boot socks and a top Nov. 30,2016. They took my money right away and of press t have only received on pair of socks. I am so sick of these scam companies from China. I try to be so careful. I thought it was alright because I paid they Paypal... grrrrrrrr.
Everyone needs to get together and sue their *ss! These idiots keep getting away with theft! These "companies" need to find out that they can't keep doing this to people!
This has been a nightmare. I ordered some clothes in November for Christmas. It is now February and I have still not received the merchandise. I cannot ever get a hold of the customer service. If you want to deal with a nightmare this is the perfect site.
This website was horrible and I urge the consumer to stay away! The product is bad sizing is bad and customer service is EVEN WORSE! There are too many choices to make a mistake and shop here... GO ELSEWHERE!
I placed an order and the money was taken instantly
After a few weeks I wrote to see where is my order? No tracking! And apparently 2 items out of my 3 were so hot (their words) sold out
Choose something else? What? Why did u take my money when were u going to tell me?
Then no phone number to reach them
Ive gotten no clothes and they STOLE MY MONEY! I should have done my homework
No internet police? Robbery
The shipping took 3 1/2 weeks but I received everything and everything was good quality. The prices are dirt cheap so except a longer waiting time. I am overall happy with my purchases and will purchase again!
Unbelievable, do not order from these people, they are scams I placed my order what should only take 5-10 business days is now 13 business I have sent emails no reply incompetent company doesn't even have the sizes right they are for 12 year olds completely off enjoying ripping off Westerners. Wish so badly I had read these reviews before never ever would have bought anything should have known better they are linked to Rosegal another one to avoid again their clothes are for 12 years olds. So disappointed,,,,,,, Jerks!
I wish I read reviews about this site before I placed my order, I now know better. Basically, same as everyone else has said. I placed my order on November 11 2016 received shipping notification November 22nd with free shipping option.
Now, 1st February 2017 I have NOT RECEIVED ONE THING! Their website says to wait 45 to 60 days for delivery, so I have just sent an email to inquire about next steps. That was when I decided to see if there were others having similar issues with this company.
I am a little upset with Facebook for allowing advertising scam artists.
I will be off to better business bureau next to file a complaint, if I do not receive a reply within the next few days.
I just can copy and paste: D
I am so mad at myself that I didn't read reviews about this horrible site before I placed my order. Basically, same as everyone else has said. I placed my order on November 28 2016 and did the EXPRESS SHIPPING (!) option. Now, 1st February 2017 I received everything - but in different packages because every item was shipped seperately.
The material is $#@!, it doesn't fit nearly (I wear European size S and ordered S) and they don't answer to anything I wrote them. Now I'm trying to get my money back by PayPal, hope they can help me.
Never ever again! This side should be closed.
I am so mad at myself that I didn't read reviews about this horrible site before I placed my order. Basically, same as everyone else has said. I placed my order on December 12 2016 and did the free shipping option. I received three separate emails a few days later saying my items were shipped in deprecate orders. Ast forward... I haven't received anything and it can't be tracked. I sent emails, the only things said was "your order has been shipped sorry no refunds." What a $#*!ing joke. I don't see how this crap site isn't shut down by now. They're basically robbing people.
The tops I ordered were made horribly and do not fit right - and no returns?! What kind of business is this? NEVER again - BEWARE!
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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