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Fairy Season

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Fairy Season

2.0

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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

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California
1 review
3 helpful votes
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Nightmare
February 18, 2017

Cheap quality, poor customer service, shipping time too long coz it comes from China which they never disclosed. Will give u a run around if ever u need to return. Really bad! Oh and a XL size would only fit a 10 year old. If there's a 0 rating that's what I'd give them.

Date of experience: February 18, 2017
Alabama
1 review
2 helpful votes
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Do Not Order!
February 18, 2017

I haven't ordered anything from this site. Why, because I see pictures of clothing that I recognize from other not so affordable good, excellent, quality clothing websites. This site is just like Romwe, you may get good quality clothing or you may not. What website doesn't give you a number to call?! That is a scam site all the way! So buy at your own risk!

Date of experience: February 18, 2017
Canada
1 review
5 helpful votes
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DO NOT ORDER
February 17, 2017

Been over two months and I have yet to see my order. Terrible customer service, never get a straight answer. They also send your personal information to others that have problems, saying your the shipper.

Date of experience: February 17, 2017
Canada
1 review
1 helpful vote
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Terrible company.
February 17, 2017

Absolutely terrible company! DO NOT ORDER! Terrible quality clothes and they never respond to emails.

Date of experience: February 17, 2017
Michigan
2 reviews
3 helpful votes
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BOGUS SCAMMING COMPANY
February 17, 2017

BEWARE... THIS COMPANY SUCKS! CANCELLED MY ORDER AND ON FEB. 2 THEY SAID I WOULD HAVE MY REFUND WITHIN 1-7 DAYS. IT HAS NOW BEEN 15 DAYS AND NOTHING. THEY DO NOT RESPOND TO ANY EMAILS. NO CONTACT
PHONE NUMBER. DO NOT PURCHASE ANYTHING FROM THEM. YOU WILL BE
HORRIBLY DISAPPOINTED. ITS DISGUSTING THAT THEY CAN GET AWAY WITH THIS.

Date of experience: February 17, 2017
Canada
1 review
1 helpful vote
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Terrible site
February 16, 2017

I and my boyfriend both ordered a sweater just duff color at exact same time he got his and I have been waiting for almost a month after his arrived which took almost 2 mons... the site is terrible they rarely respond to email if they do takes at least a week would not recommend ordering from here

Date of experience: February 15, 2017
Australia
1 review
1 helpful vote
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Do not order here!
February 15, 2017

I ordered 3 items. One was shipped which was a white top. Instead I recieved a blue dress that's way to big for me. No response via email. Save yourself the PayPal battle!

Date of experience: February 15, 2017
Florida
1 review
3 helpful votes
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Complete scam!
February 15, 2017

I ordered something early December from fairyseason, got an email that it had shipped. It is February and I have still got nothing in the mail! I've emailed customer service MULTIPLE times and after a month and a half they finally emailed me back asking if I had gotten it yet. Not offering to give me a refund because I paid in full when I ordered this item... I have not gotten what I ordered and have received zero customer service help in getting either what I paid for or my money back.
Terrible company. Terrible customer service. Do not order from them.

Date of experience: February 15, 2017
New York
1 review
1 helpful vote
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It has been 45 days since my order was placed and paid in full. My account status still shows unshipped. You cannot get anyone to respond and there is not a phone number. Ridiculous.

Date of experience: February 15, 2017
District of Columbia
1 review
9 helpful votes
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I ordered a shirt in January and received an email saying it was shipped January 19th. I got the shirt in the mail February 18th. So almost exactly one month. People please remember these items are coming from China so they are going to take a long time (especially if you use free shipping!)! If you need something quick do not use this site. Items cost about half of what they would at a department store. They are not the best quality, but again remember you are paying half of what you would at a department store. You get what you pay for. I was overall happy with my purchase.

Date of experience: February 13, 2017
Kentucky
1 review
2 helpful votes
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It should be a zero
February 13, 2017

I ordered a shirt from fairyseason&it was poorly assembled & completely mis-sized. When I wrote to them, they asked for pictures, so I sent pictures&then they told me they could offer me a 15% discount on a new item. I told them that was unnaceptable. That this was their error&they emailed me back (after more than a week) to say that I could send the shirt back to get a full refund but the cost of international shipping would be on me. I didnt know until after I ordered that they had already had some poor reviews.

Date of experience: February 13, 2017
Virginia
1 review
2 helpful votes
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Untrustworthy!
February 12, 2017

ANYONE EVER BOUGHT ANYTHING FROM FAIRYSEASON? DONT! I bought two things, when i got them they did not look like picture and the fit, well lets just say they have a different sizing system. When i asked fir a refund they said they would only give me 15% of my order. It took me 4-5 emails to finally get an address which is in CHINA? WTH? It was advertised thru etsy... NEVER AGAIN! I dont like this company and would NEVER trust them with ecen clothes for my dog!

Date of experience: February 11, 2017
Indiana
2 reviews
11 helpful votes
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No problem here!
February 11, 2017

I see alot of bad reviews and really it just makes me laugh. Fairy Season sells cheap clothes. Period. If you want shirt that looks like it costs 40 bucks, then buy a shirt for 40 bucks. Its very obvious their clothes are not made and shipped in the U.S. A so not sure why people are crying about the longer shipping time. It's not Amazon Prime. With that being said I have ordered quite a bit from Fairy Season. Everything I ordered took awhile, but it all came. I mostly wear their stuff on weekends just to go out and about. They actually have some pretty cute shirts that look cute with some jeans and flats or boots. I would recommend them to someone just looking for some cute, cheap items. And to someone who doesn't sit anxiously at the mailbox asking everyday "Is it here yet"

Date of experience: February 10, 2017
California
1 review
7 helpful votes
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Hi Shoppers, beware this company does not sell what is actually on there site. They steal photos from other sites and claim to sell that product, but its not possible. Our company Beach Babe Swimwear is on there in in several products. We do not sell wholesale so it is not possible that they are actually selling what the image shows. They violated many copyright law by using images from our site www.beachbabeswimwear.com. See below...
I would recommend not buying form any of the china ripoff brand including, Zaful.com, Cuspshe.com Rosegal.com. You will not get what you see.

Photo they took from our site
Photo they took from our site
The original photo on beachbabeswimwear.com
The original photo on beachbabeswimwear.com
Date of experience: February 10, 2017
California
1 review
1 helpful vote
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W. T. F.
February 9, 2017

From start to finish this company was ridiculous. Their product was cheap, their customer service was beyond frustrating - insulting, even. I don't know how it is still an active company.

Date of experience: February 9, 2017
Canada
3 reviews
2 helpful votes
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Cheap, crap!
February 9, 2017

Never again!... Live and learn, took almost 3 month's to get 4 small things and by the time I got the stuff nothing fit me, I'm a xs/ small and everything was like a large. Not worth it! Cheaply made crap.

Date of experience: February 9, 2017
Canada
1 review
4 helpful votes
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Awful service
February 9, 2017

I have yet to receive my order from December and every time I email it bounces back with delivery failure. The one time I did get through and asked for refund they said i would receive it shortly. Nope. Been a month. This sites cheap... but a joke.

Date of experience: February 9, 2017
GB
1 review
5 helpful votes
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SIck of being told check your local post office or just wait a few more days to see if you get it, should of been here by Christmas
Absolutely disgusting customer service, hope PayPal can sort it for me

Date of experience: February 9, 2017
Colorado
1 review
3 helpful votes
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DO NOT BUY! We ordered in November and then we get a message saying cant deliver please pay $10 from your PayPal account or the order will be destroyed. Cant refund anything.

Date of experience: February 8, 2017
Australia
1 review
6 helpful votes
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Happy with my purchase
February 8, 2017

After reading all the reviews I freaked out a bit but had just received my bikinis in the mail today & im super happy with what I got same as seen in photos, bottoms are little to small but not sure if that's cause I'm 30 weeks pregnant & put on weight. I ordered a large instead of my normal small size cause oversea sizes seem to be different to Aus. I orded 14th Jan 17 & received 8th feb :)

Date of experience: February 8, 2017

From the business

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fairyseason.com
London, LONDON, United Kingdom