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Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.
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Cheap quality, poor customer service, shipping time too long coz it comes from China which they never disclosed. Will give u a run around if ever u need to return. Really bad! Oh and a XL size would only fit a 10 year old. If there's a 0 rating that's what I'd give them.
I haven't ordered anything from this site. Why, because I see pictures of clothing that I recognize from other not so affordable good, excellent, quality clothing websites. This site is just like Romwe, you may get good quality clothing or you may not. What website doesn't give you a number to call?! That is a scam site all the way! So buy at your own risk!
Been over two months and I have yet to see my order. Terrible customer service, never get a straight answer. They also send your personal information to others that have problems, saying your the shipper.
Absolutely terrible company! DO NOT ORDER! Terrible quality clothes and they never respond to emails.
BEWARE... THIS COMPANY SUCKS! CANCELLED MY ORDER AND ON FEB. 2 THEY SAID I WOULD HAVE MY REFUND WITHIN 1-7 DAYS. IT HAS NOW BEEN 15 DAYS AND NOTHING. THEY DO NOT RESPOND TO ANY EMAILS. NO CONTACT
PHONE NUMBER. DO NOT PURCHASE ANYTHING FROM THEM. YOU WILL BE
HORRIBLY DISAPPOINTED. ITS DISGUSTING THAT THEY CAN GET AWAY WITH THIS.
I and my boyfriend both ordered a sweater just duff color at exact same time he got his and I have been waiting for almost a month after his arrived which took almost 2 mons... the site is terrible they rarely respond to email if they do takes at least a week would not recommend ordering from here
I ordered 3 items. One was shipped which was a white top. Instead I recieved a blue dress that's way to big for me. No response via email. Save yourself the PayPal battle!
I ordered something early December from fairyseason, got an email that it had shipped. It is February and I have still got nothing in the mail! I've emailed customer service MULTIPLE times and after a month and a half they finally emailed me back asking if I had gotten it yet. Not offering to give me a refund because I paid in full when I ordered this item... I have not gotten what I ordered and have received zero customer service help in getting either what I paid for or my money back.
Terrible company. Terrible customer service. Do not order from them.
It has been 45 days since my order was placed and paid in full. My account status still shows unshipped. You cannot get anyone to respond and there is not a phone number. Ridiculous.
I ordered a shirt in January and received an email saying it was shipped January 19th. I got the shirt in the mail February 18th. So almost exactly one month. People please remember these items are coming from China so they are going to take a long time (especially if you use free shipping!)! If you need something quick do not use this site. Items cost about half of what they would at a department store. They are not the best quality, but again remember you are paying half of what you would at a department store. You get what you pay for. I was overall happy with my purchase.
I ordered a shirt from fairyseason&it was poorly assembled & completely mis-sized. When I wrote to them, they asked for pictures, so I sent pictures&then they told me they could offer me a 15% discount on a new item. I told them that was unnaceptable. That this was their error&they emailed me back (after more than a week) to say that I could send the shirt back to get a full refund but the cost of international shipping would be on me. I didnt know until after I ordered that they had already had some poor reviews.
ANYONE EVER BOUGHT ANYTHING FROM FAIRYSEASON? DONT! I bought two things, when i got them they did not look like picture and the fit, well lets just say they have a different sizing system. When i asked fir a refund they said they would only give me 15% of my order. It took me 4-5 emails to finally get an address which is in CHINA? WTH? It was advertised thru etsy... NEVER AGAIN! I dont like this company and would NEVER trust them with ecen clothes for my dog!
I see alot of bad reviews and really it just makes me laugh. Fairy Season sells cheap clothes. Period. If you want shirt that looks like it costs 40 bucks, then buy a shirt for 40 bucks. Its very obvious their clothes are not made and shipped in the U.S. A so not sure why people are crying about the longer shipping time. It's not Amazon Prime. With that being said I have ordered quite a bit from Fairy Season. Everything I ordered took awhile, but it all came. I mostly wear their stuff on weekends just to go out and about. They actually have some pretty cute shirts that look cute with some jeans and flats or boots. I would recommend them to someone just looking for some cute, cheap items. And to someone who doesn't sit anxiously at the mailbox asking everyday "Is it here yet"
Hi Shoppers, beware this company does not sell what is actually on there site. They steal photos from other sites and claim to sell that product, but its not possible. Our company Beach Babe Swimwear is on there in in several products. We do not sell wholesale so it is not possible that they are actually selling what the image shows. They violated many copyright law by using images from our site www.beachbabeswimwear.com. See below...
I would recommend not buying form any of the china ripoff brand including, Zaful.com, Cuspshe.com Rosegal.com. You will not get what you see.
From start to finish this company was ridiculous. Their product was cheap, their customer service was beyond frustrating - insulting, even. I don't know how it is still an active company.
Never again!... Live and learn, took almost 3 month's to get 4 small things and by the time I got the stuff nothing fit me, I'm a xs/ small and everything was like a large. Not worth it! Cheaply made crap.
I have yet to receive my order from December and every time I email it bounces back with delivery failure. The one time I did get through and asked for refund they said i would receive it shortly. Nope. Been a month. This sites cheap... but a joke.
SIck of being told check your local post office or just wait a few more days to see if you get it, should of been here by Christmas
Absolutely disgusting customer service, hope PayPal can sort it for me
DO NOT BUY! We ordered in November and then we get a message saying cant deliver please pay $10 from your PayPal account or the order will be destroyed. Cant refund anything.
After reading all the reviews I freaked out a bit but had just received my bikinis in the mail today & im super happy with what I got same as seen in photos, bottoms are little to small but not sure if that's cause I'm 30 weeks pregnant & put on weight. I ordered a large instead of my normal small size cause oversea sizes seem to be different to Aus. I orded 14th Jan 17 & received 8th feb :)
Answer: I guess in a sense you could say that. I received everything I ordered, but the quality is HORRIBLE. Nothing like what I believed I was ordering. And the shipping time was absolutely unacceptable being well over a month. I ordered in September and didn't receive until October.
Answer: If you ordered through PayPal, you can open a dispute. I waited 2 months for my orders from this horrible company. Once my PayPal dispute was in progress, they had 5 days to respond (which they didn't), and I got my money back on the 6th day.
Answer: It's a scam site, I highly doubt you will get your money back.
Answer: You will not get your order and even when you do, you will be extremely disappointed. I can't actually understand how this company is allowed to do business here. I was sent a broken, cheap looking purse and they WILL NOT refund. I've ordered from similar sites and have never had a problem.
Answer: I had ordered back in October and never received so I emailed I. November 11 only to be told I would recieve my items that week... i have yet to receive any of the items I ordered and they wont even reslond to my emails anymore.
Answer: Thats just it, they wont refund your money! They only wanted me to accept 15%of what i paid like it was my fault! When i saw china i said nope id probably spend mire on shipping than what i paid! NEVER AGAIN!
Answer: It takes months, I recommend disputing it with your bank to get your money back, IF you get it, its poor quality.
Answer: They run super small. I ordered a XL and when I received it, it fit like a Small
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