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Fairy Season

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Fairy Season

2.0

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Fairy Season Reviews Summary

Fairy Season has a rating of 2 stars from 1,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fairy Season most frequently mention customer service, poor quality and free shipping. Fairy Season ranks 1862nd among Women's Clothing sites.

service
77
value
70
shipping
73
returns
61
quality
70

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
Follow Claudia T.
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Excellent quality dresses! I hope they fit when they arrive. Thanks for providing an easy to use website with amazing products.

Reason I chose this business:
This site had nice looking products.

Date of experience: September 14, 2023
Pakistan
1 review
2 helpful votes
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The dresses fit perfectly and arrived quickly. We will order more soon. The best experience with my online purchase attempts. The product is excellent. Should have bought it much earlier.

Date of experience: September 13, 2023
Pakistan
1 review
0 helpful votes
Follow Kailee G.
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The delivery of the product is as advertised. I received all of the orders and was pleasantly surprised. Some of the fabrics were new to me. I am very pleased. I will order again because I found a few things that I will take on vacations and will be light and easy to pack.

Date of experience: September 13, 2023
Pakistan
1 review
1 helpful vote
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Purchased clothes from this site few times already, ship fast took less than 2 weeks to receive. The clothes were accurate in size and fantastic quality.

Date of experience: September 12, 2023
Pakistan
1 review
0 helpful votes
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This was the first time I had bought dresses from this site. Everything went well and I will be in honor of it's customer from now. Thanks

Date of experience: September 11, 2023
New York
1 review
0 helpful votes
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PERFECT service.
June 3, 2023

By far the best service. The clothes were fantastic. I was kept up to date on the process from start to finish and shipping was very fast. Everything was PERFECT.

Date of experience: June 2, 2023
Florida
2 reviews
0 helpful votes
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Purchased swimmerwear in February accidentally put wrong address they said they'll resend it yet here I am still waiting, worst experience even. Will not but anything from here again!

Date of experience: May 5, 2023
Fairyseason F. — Fairy Season Rep
over a year old

Hi, Hernandez g.
We apologize for the inconvenience caused.

We take your feedback very seriously and hope to further verify your order for you.

Once the order ships, the customer will receive a shipping email. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.

We'd like to track down your order, but we can't find your order number using your name.

In order to protect your privacy, if you have any other questions, please reply directly to our customer service: [email protected].
Best regards!

Pakistan
2 reviews
0 helpful votes
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This company goes above and beyond in terms of quality, style, and customer service. Best shopping experience at this site. Will keep buying from this site everytime.

Date of experience: May 4, 2023
Pakistan
3 reviews
0 helpful votes
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I recently purchased a dress from this store and was happy by the fast shipping and excellent customer service. Highly recommend!

Date of experience: May 3, 2023
Pakistan
2 reviews
0 helpful votes
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Shopping for dresses can be stressful, but my experience with this company was amazing! The staff was helpful and friendly, and I found the perfect dress for me. I received so many compliments!

Date of experience: May 2, 2023
Canada
1 review
0 helpful votes
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Pissed Off
April 21, 2023

Sent a order on March 30 and my payment. Never got shipping info. Waited and waited. Parcel was not delivered. Sent a email to them. Got a email back beginning of this week that due to reviews they up my dime 2 sizes. They could have sent me a email to ASK me if I wanted that or not. Told me they were informing the warehouse to puck my order to send it out which indicates to me that they never bothered to puck or ship. Send me email yesterday that they shipped it out. No they didn't cause there was no shipping info. They offered me a 10% refund LOL joke. I gave spent a little of money at this on line store never had a problem. At least they can do the right thing. Refund me the whole amount.

Date of experience: April 21, 2023
Fairyseason F. — Fairy Season Rep
over a year old

Hi, Kristen W,
We apologize for the inconvenience caused.

We take your feedback very seriously and hope to further verify your order for you.

Once the order ships, the customer will receive a shipping email. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.

We have verified for you that your confirmed order will start shipping on April 20,2023. Have you received the order confirmation email and order delivery we sent to your email kristenw*****@gmail.com Notification mail?

In order to further verify other conditions of your order, we have sent you an email, please check it carefully.

In order to protect your privacy, if you have any other questions, please reply directly to our customer service: [email protected]. Best regards!

Pakistan
1 review
0 helpful votes
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The dress is great!
April 3, 2023

The dress is great! It looks amazing! Love the color also! I will be ordering through your company again in the future! Best company!

Date of experience: April 2, 2023
California
2 reviews
0 helpful votes
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Best dresses!
March 6, 2023

The dresses are beautiful, very stylish I'm a fan of their bands and they have a great selection, delivery is fast and almost every dress comes with a great price is very reasonable for the super quality of the dress.

Date of experience: March 5, 2023
GB
1 review
0 helpful votes
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I ordered some shoes,when they came they were nothing like the picture the size was wrong and they had a rip in them ( arrived in flimsy bag no paperwork I sent a photo politely asked for a refund...
I got a response" you can keep the shoes well send you 10 % of your money back! I replied I don't want the damaged shoes that don't fit I want my money back.Weeks later they are still refusing my refund because the law dosnt apply in CHINA.
PLEASE BOYCOTT THESE THEIVES
They are laughing sending patronising emails about " it's an honour to serve me whilst keeping my money in there high interest accounts.READ THE REVIEWS.GO FB TWITTA INSTA
LETS GET THESE THEIVES CLOSED DOWN WE WORK TO HARD FOR OUR MONEY FOR THIS
SHARE THIS EVERYWHERE!

Date of experience: February 27, 2023
Fairyseason F. — Fairy Season Rep
over a year old

Hi, Carol L,

Thank you for your purchase, it is an honor to serve you.

We understand that this can be frustrating that you received a not fit item. But after verification, we ship according to the size you purchased, and we did not send you the wrong size. In addition, we will communicate with you by email In the report, you did not mention that the product you received was damaged or packaged.

In addition, we are a professional customer service team, we are committed to solving problems for any buyer friendly, we have not ignored your email, we support returns and refunds, and we have sent you another email to email: coolfor*****[email protected] hopes to further verify your order for you so as to provide a more suitable solution, please pay attention to check.

If our products don't meet your expectation, we will do our best to help you reduce your loss. To start a return, please read our return policy: https://www.fairyseason.com/returnsandexchanges.htm.

Any further issues, please respond to our customer service:servicefairyseason.com directly. Best regards!

Pakistan
1 review
0 helpful votes
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Satisfied with my order
January 16, 2023

I ordered from Fairyseason for the first time and I was not disappointed with the service I received. They offer a great variety of designer clothing and you can find items for very affordable sale prices. Everything came well-packaged and I didn't have any problems with my order. Thank you so much for your service!

Date of experience: January 15, 2023
Pakistan
1 review
0 helpful votes
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I recently purchased a shirt from this site and I am so pleased with it! It looks exactly as it was described and pictured, and is of great quality. I would highly recommend this site to anyone looking for a great product at a great price.

Date of experience: January 7, 2023
Georgia
1 review
1 helpful vote
Follow Tia W.
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Poor quality garment.
December 25, 2022

I incorrectly thought I was ordering from a US based company. Purchase actually was mailed from outside the US. Most disappointing though is the garment quality. While the top is cute the material is very thin. More appropriate for a spring garment. Letters are heat pressed so will likely peel after a few washings.

Date of experience: December 23, 2022
Florida
1 review
0 helpful votes
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Scam
December 21, 2022

Ordered a jacket for my daughter from these scammers a month ago. Took my money and never received the jacket. They have no phone number to get a hold. Tried to send E-mail with order number and sait there is no order number. STAY AWAY FROM THIS PLACE.

Date of experience: December 21, 2022
Fairyseason F. — Fairy Season Rep
over a year old

Hi, Jerry T,
We apologize for the inconvenience caused.

We take your feedback very seriously and hope to further verify your order for you.

Once the order ships, the customer will receive a shipping email. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.

We'd like to track down your order, but we can't find your order number using your name.

In order to protect your privacy, if you have any other questions, please reply directly to our customer service: [email protected]. Best regards!

Idaho
1 review
0 helpful votes
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Not impressed.
December 7, 2022

I made an order over 3 weeks ago and have yet to receive qn email telling me that my items have been shipped. When I made this order shipping times were 2 weeks. Where are my items and why can't I get any customer service?

Date of experience: December 7, 2022
Fairyseason F. — Fairy Season Rep
over a year old

Hi jeri E,
We apologize for the inconvenience caused.

We take your feedback very seriously and hope to further verify your order for you.

Once the order ships, the customer will receive a shipping email. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.

We'd like to track down your order, but we can't find your order number using your name.

In order to protect your privacy, if you have any other questions, please reply directly to our customer service: [email protected]. Best regards!

South Carolina
13 reviews
33 helpful votes
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Deceptive
October 14, 2022

Nowhere on their page or in their about information does it say that this is a Chinese company and my products are coming from China. When I try to contact them via email, their reply was unreadable. When I contacted the link, it said there was no such page. I feel I have been deceived from beginning to end. Do not buy from this company.

Date of experience: October 14, 2022
Fairyseason F. — Fairy Season Rep
over a year old

Hi, Letitia R.,
We apologize for the inconvenience caused.

We take your feedback very seriously and hope to further verify your order for you.

Our website is a professional online website with a professional manufacturing team, shipping team, customer service team, we are committed to providing beautiful clothes.

We work with Pay pal, we are trustworthy and legit. Please order with confidence.

If you have other questions, please feel free to communicate with us!

In order to protect your privacy, if you have any other questions, please reply directly to our customer service: service:servicefairyseason.com. Best regards!

From the business

All Free Shipping Cute Clothing at FairySeason. Up To 50% OFF!


fairyseason.com
London, LONDON, United Kingdom