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Fair

2.8

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Fair Reviews Summary

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 66th among Autos sites.

service
5
value
5
shipping
2
returns
2
quality
4

We monitor reviews for authenticity

James Q.
California
1 review
0 helpful votes
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Not in my area
September 5, 2018

I live in New York City and there aren't any car listings that appear. If your willing to go out to other states near by such as NJ or PA then you can find a few. Anyway

Date of experience: September 22, 2020
Sam D.
California
1 review
0 helpful votes
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Poor app
September 6, 2018

It asks for my phone number then says my address doesnt have Fair avail... but it lists NJ so idk whats going on and when i try to chat with the bot it tells me the office is clothes when its open at 9am smh

Date of experience: September 22, 2020
Joseph B.
California
1 review
0 helpful votes
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Picture aren't accurate
September 8, 2018

Before you make your final purchase and everything I would verify if that is the right car. I come across few cars that have different pictures than what is advertised. Need to do a better job of making sure picture match and the car or the correct year.

Date of experience: September 22, 2020
Michelle D.
California
1 review
0 helpful votes
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Just loved to Cali this was great as I didn't want to commit to buying a car when I first arrived. Just have to stay on top of insurance company or may want to get your own.

Date of experience: September 22, 2020
Sam A.
California
1 review
0 helpful votes
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Wow so...
September 8, 2018

Didn't realize they were going to put an inquiry on my credit report without me even getting access to the app period! Would rather have not had that happen at all. Not very fair. I don't remember telling anyone they could do that either.

Date of experience: September 22, 2020
Shirley Q.
California
1 review
0 helpful votes
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They seems like they're just advertising to hook fishes not make clients - it's their Get in business - and Get out of a business scheme. Great idea

Date of experience: September 22, 2020
Michael H.
California
1 review
0 helpful votes
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Fair is amazing!
September 12, 2018

I got my new Infiniti via Fair and it was a fantastic experience. I was walked through the entire process and the follow up was top notch! I would suggest using this app to anyone in the world!

Date of experience: September 22, 2020
John S.
California
1 review
0 helpful votes
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No cars
September 11, 2018

No matter what I put in for search setting I get 0 results.

Date of experience: September 22, 2020
Daniel Y.
California
1 review
0 helpful votes
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After seeing an ad for Fair on YouTube and thinking it sounded just like a service I had been imagining for years

Date of experience: September 22, 2020
Barbara A.
California
1 review
0 helpful votes
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Great idea
September 10, 2018

But I think it could be improved. This is a subscription era and I really don't mind they pre-screening or checking my credit score as long as they give me the flexibility. I highly advise the founding team to come up with a package like that. I mean those dealers have too many cars sitting there anyway! That is being said I'm going to try the service very soon and see how it goes."

Date of experience: September 22, 2020
Chris P.
California
1 review
0 helpful votes
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William B Smith Uber driver
September 13, 2018

If you want to drive for Uber this is the way to go! I got a great new car with excellent gas mileage. All maintenance is included. My insurance and car payment in one place makes it way easy for taxes. The people who work there are eager to help you with any problems

Date of experience: September 22, 2020
Jack I.
California
1 review
0 helpful votes
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Just getting started
September 13, 2018

I signed up through my new Uber account and am already seeing a big difference in price!

Date of experience: September 22, 2020
Daniel Q.
California
1 review
0 helpful votes
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Terrible do not do it
September 17, 2018

They are worse then a dealership don't do it. They checked my credit without my permission. The minute you open the app till it asks your your your ID it checks your credit and I'm reporting this

Date of experience: September 22, 2020
Paul K.
California
1 review
0 helpful votes
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I had a good experience with the app. Was able to find a car I liked

Date of experience: September 22, 2020
Joe L.
California
1 review
0 helpful votes
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Bad reviews took me away...
September 14, 2018

Deleted the app after reading all bad reviews... I'll not even bother using this services. Good luck for the courageous ones!

Date of experience: September 22, 2020
Bob K.
California
1 review
0 helpful votes
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App
September 17, 2018

This app keeps popping up as an ad on my fing games this app is bull

Date of experience: September 22, 2020
Alex M.
California
1 review
0 helpful votes
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Horrendously high price
September 18, 2018

Price is way too high for any reasonable car. It is impossible to close opened account and delete personal information. Annoying ads on YouTube.

Date of experience: September 22, 2020
Dorothy L.
California
1 review
0 helpful votes
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I LOVE IT!
September 20, 2018

I've had several cars in the past and this by far the way to go car shopping! You shop through the app looking for the car you want it was never available for lease. I think once a car is sold the app should be updated daily to let new customers know. That way they're not wasting their time looking for a car that is no longer available."

Date of experience: September 22, 2020
Amanda E.
California
1 review
0 helpful votes
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I got my vehicle from fair. Received my car same day. Insurance at an excellent price. Roadside assistance wonderful reps... nothing more to say. Good job Fair!"

Date of experience: September 22, 2020
Chris W.
California
1 review
0 helpful votes
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App
September 20, 2018

The app logged me out completely and won't let me back in

Date of experience: September 22, 2020

From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.


fair.com
Santa Monica, California, United States