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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great Products
December 14, 2024

On time, perfect condition, as advertised. Fabletics order was ordered and arrived in a short time. Everything was well packaged and folded nicely. Good product and good company.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Consistent issues, quality of service has declined
December 14, 2024
Updated review

I have had continuous issues with ordering items and them not arriving at my home. I had a package arrive at my house and received a notification that my order from Fabletics had arrived but it was a package with a return from another company. I have no idea why. Every experience I have had in the past 6 months at least has had some kind of issue that requires taking up my time because of an error on the part of the company.

Date of experience: December 4, 2024

Long time member
July 11, 2024
Previous review

Fabletics has provided me some great customer service and almost the entirety of my workout clothes. There is a large selection of options and some great sales to take advantage of. Any issues I have had get resolved pretty quickly; recently a shipment of mine was lost and they re shipped immediately. Overall my experiences with Fabletics have been really good.

Date of experience: July 1, 2024
North Dakota
1 review
0 helpful votes
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Items Never Received
December 14, 2024

Items were never received. After calling Fabletics help line they said they do not issue refunds for items not received. Will not be buying from Fabletics ever again!

Date of experience: December 4, 2024
Indiana
1 review
0 helpful votes
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2 pair of sweats
December 14, 2024

I ordered 2 pair of sweats from Fabletics, which I do love; however, somehow when ordering them I was signed up for some kind of club for $59 a month! You can imagine my surprise when this charge showed up on my Paypal! I think this kind of underhanded marketing is actually more harmful than helpful for a business because I was quite annoyed when I had to take time out of my day to resolve this matter.

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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Didn't Want Subscription
December 14, 2024

Nice pants but I got charged each month which I was aware of from the website.

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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Best Workout Attire in the World
December 14, 2024

Fast shipping, great prices, amazing fabric and styles.
There is no competition for Fabletics attire! The most comfortable materials, creative styles and patterns. The way the material holds everything in place, yet allows everything to breath while in intense workouts is absolutely amazing. I have decided that this is the brand for me. Don't want to take the items off!

Date of experience: November 1, 2024
Tennessee
1 review
0 helpful votes
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The Don
December 14, 2024

Love these pants.buying more for sure. Ordered joggers and hoodies for the family for Christmas. Great price excellent quality

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Great in store support from staff
December 14, 2024

I was buying a gift for family and trying go great ideas and support from the sales people at the store. Looking forward to going back for Christmas shopping!

Date of experience: September 23, 2024
Georgia
1 review
0 helpful votes
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Shopping
December 14, 2024

Very pleasant experience. The customer service is amazing and the quality of stores is perfect.

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Was great, now quality is terrible
December 14, 2024

Broken zippers, almost transparent tshirts.
I bought a couple of times and loved the design and fit. Then comes the third time: zippers broke immediately. The tshirt was a terrible quality and now facing a "surplus" charged for china goods.
Loved the idea, but now is too expensive and is not worth it.

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Never disappointed!
December 14, 2024

Everyone in our family loves Fabletics clothing. We have purchased a lot over the past year and have never been disappointed. The quality is excellent. The styles are current. They are comfortable and functional for workouts and everyday.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Love everything I order from Fabletics!
December 14, 2024

I ordered leggings and yoga pants for my 11yr old and never thought they would fit so well. Thank you Fabletics!

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Not the greatest quality
December 14, 2024

Hoodie is so-so. Alright but certainly not worth the price. Joggers I would consider low-quality. Threads are already unraveling, especially around the ankles. Prices are extremely high only to make the discounts seem more significant. Even the discount prices might still be too high for the poor quality. Going to stick with other brands for the joggers.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Nondiscreet shipping?
December 13, 2024

My items were stolen "off my porch". Whoever "delivered" my package didn't submit a photo to the tracking website like they were supposed to, and I was at home at the time of alleged delivery. Super disappointed, had bought the clothes for a new job.

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Cold weather
December 13, 2024

I've already received great wear from my cold weather leggings and new jacket.

Date of experience: December 3, 2024
Texas
1 review
0 helpful votes
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Poor quality
December 13, 2024

The thread on the top waist of my leggings is unraveling after only 1 wash in cold water and hanging to dry. The quality is very disappointing given the price. I have previously owned several pairs of Fabletics leggings and sports bra with no issues. I do not think I will purchase again.

Date of experience: December 3, 2024
Virginia
1 review
0 helpful votes
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Amazing Service
December 13, 2024

The atmosphere of this store is amazing. The employees want to help you, and they strive to locate your sizes and provide you with options if the size is not in the store. I spoke with some employees during my shopping experience: Sarah(spell check), Logan, Brad, and Jerrica. They all provided exceptional customer service. A store of employees that are engaged at their level is rare. Thank you.

Date of experience: December 3, 2024
New York
1 review
0 helpful votes
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Always great
December 13, 2024
Updated review

I can always find something for myself. My nieces and my daughter have received unexpected gifts and were estatic

Date of experience: December 3, 2024

Huuu?
August 15, 2024
Previous review

Can't remember what I bought or what I needed help with on that day. I apologize

Date of experience: August 5, 2024
Alabama
1 review
0 helpful votes
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Not impressed at all
December 13, 2024

Leggings roll down at the waist while exercising. Won't purchase again

Date of experience: December 3, 2024
Oklahoma
1 review
0 helpful votes
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Leggings are see through
December 13, 2024

I was excited with getting some fabletic leggings! I got them and they have the best buttery smooth fabric but when I bent over to make sure they were what they advertised as, they in fact were not. I was extremely dissatisfied and disappointed. I even measured everything to make sure I got the correct size. I also ordered the "correct size" cargo sweat pants and they were 2 times too big. I returned with the idea of getting a smaller size but the website only gives the options of "too big, too small" and I can't remember the third for as to why you want to exchange. It didn't give an option of picking the new size. So I just assumed they'd send a size down. They just sent the same size back. Very disappointed. Not worth the cost.

Date of experience: September 30, 2024