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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Will order again - they clarified the membership plan when I called customer service
I love all the leggings and bras I have purchased. They fit amazing with great support.
Extremely friendly and helpful staff! It's always a pleasure going in there love the clothes which I spend a lot of money. It's nice to walk into the store and 95% of employees greet you by first name.
I bought a 11 pairs of pants that turns out they didn't fit me. I kept 3 pairs because I gave 2 to my daughter and I kept one because I wore it all day thinking I would stretch them out some and they would be more comfortable. But they were still too tight. I sent 8 pair back. I spent $218. And some cents and they only refunded me $62.95. I am pretty upset by it.
I love all of the clothes I have gotten over the years. I really like there is always new outfits and seasonal items to try. Customer service is also great.
Purchased a space in the lot, but when I arrived, there was not 1 single space remaining, and there was also another vehicle that was driving around looking for a spot. Not sure how it works with it saying that a spot is guaranteed, yet none were available.
I ordered my size in Short and you send me regular size. Then I have to go through the trouble of returning the order.
They do not tell you that when you make a purchase that they sign you up for a subscription and charge $60 per month.
I placed an order, then end of day i received an advertisement for an even larger discount after i had already paid for my order. I sent email asking to honor the discount or refund and I would place a new order but no response.
I love Fabletics leggings the most out of everything I buy which I also love. Working out is part of my daily routine and I have tried leggings from everywhere, some are cheaper than fabletics and some are more expensive but neither is better. I don't usually leave reviews but Fabletics really gets it right. The leggings are A+, super cute and comfortable, and NOT see-through! I love love love. Can't say enough good things about Fabletics.
For several weeks now, including Black Friday and Cyber Monday, I have tried to go to the Fabletic website but the images are loading very slooooow. After a few attempts, I get frustrated and give up not purchasing anything at all. I know that there may be busy times when the website is overloading but I have tried different times of the day or week.
Bought the new Khloe sparkle set in the deep navy. GOEGEOUS does not describe the outfit. I totally love it!
I love everything I bought.
Good quality and perfect sizes for me.
Always adore Fabletics products. I appreciate the design, colors, and fit.
Excellent customer service
Went out of their way to assist me
Sour note to the Purchase was as you know, the reoccurring &59,00 charges every 4-5 days charged to my account. I was totally disgusted.
Went to Europe last week and the crouch began ripping and the pocket zipper are constantly getting snagged while opening or closing pockets,
Great customer service any time I have an issue with size or returns. Easy and fast.
Every time I look for pants on their site, they are always out of my size. I have VIP credits that I can't use.
Can't complain about a seamless shopping experience and quality product. Keep it this easy, it'll be hard not to come back.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members