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FableticsReviews 13,325

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Too much money
December 15, 2024

Not happy with prices. Not enough color variety to justify the membership. The workout clothes fit great but they look tacky. Odd colors and prints.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Love Fabletics
December 15, 2024

I love love love this brand the quality is top tier. I only shop sales though cause the full price items just aren't in my budget. I wish you would give the 2 for $24 deal to your members & not only just new members

Date of experience: December 5, 2024
Pennsylvania
1 review
0 helpful votes
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The best quality
December 15, 2024

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: December 5, 2024
Wisconsin
1 review
0 helpful votes
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Great stuff
December 15, 2024

I love the quality of the clothes. The options are endless. I just wish I could find some longer shorts. Most plus sized girls like myself like shorts to come a little above the knee instead of mid-thigh. Other than that no complaints. I'm pleased with every outfit I get.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Poor quality product
December 15, 2024

Anything that was not leggings started falling apart within the first few wears and the sports bras were always such a strange and uncomfortable fit

Date of experience: December 5, 2024
Kansas
1 review
0 helpful votes
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Love Fabletics
December 15, 2024

Always great customer service. Love the clothing and pricing, chefs kiss!

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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I recommend there great
December 15, 2024

Really great quality clothing. The joggers are really comfortable and flexible. The shirts are a little tighter than expected but feel great. The underwear is also really comfortable and have a great quality feel to them.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great
December 15, 2024

Very helpful and addressing my concerns and flexible. Wonderful sales people who made my exchange easy.

Date of experience: December 5, 2024
Missouri
1 review
0 helpful votes
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Material not what it seems
December 15, 2024

Items are expensive and uncomfortable. I love my onesie, but the inseam is itchy. I wore it for the first time on a car ride. The material in between my legs started to bead up. Same with my leggings I wore them on a flight and the material started beading up. The leggings seem comfortable, but kept rolling down. My bras cut into my skin. And I haven't had a pair of comfortable panties. The panties seem to hold in my pudge, but I was dressed up and pulling them out of my butt all night.

Date of experience: December 5, 2024
Germany
1 review
0 helpful votes
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Excellent service
December 15, 2024

The staff was really helpful and patient. My favorite store

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Overall
December 15, 2024

Quick and easy. Sometime merchandise is out of stock but I realize the demand is high!

Date of experience: December 4, 2024
Texas
1 review
0 helpful votes
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Love all their leggings
December 15, 2024

I'm amazed by the quality of the leggings and they ship fast. Great company to buy from

Date of experience: December 4, 2024
Illinois
1 review
0 helpful votes
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Optimistic, but pleasantly surprised
December 15, 2024

I was skeptical of the brand and the quality of the clothing on the site. As a "bigger" guy, I thought for sure they wouldn't carry any clothes over 2 xl. I was shocked, then I saw the price, it was a quick no for me. The amount of money being charged for active wear, definitely not worth $50 -$70 for shorts, pants or shirts. I saw there was a membership and it was $50 but can be cancelled or paused any time. I joined it to get the 65-75% discount on the garments that were way to pricey for me. My kids call me cheap, and now I understand why, lol... Now I am getting messages, a free credit every month and cheaper prices on the clothes that were too costly previously. Now I am looking for ways to buy something from fabletics. The clothes are made of good quality, extremely comfortable, and so far, in the last 6 months, seem very durable. The sizing takes some getting familiar with, and depending on the fit and type, it may be +/- a size. Their return policy, while not as smooth as I would like, is very easy in finding a place to bring the items if you are not near a fabletics store. I plan on continuing to purchase items from them, and will still be weary, but youre starting to make me a believer. A very comfortable, active, believer.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Great buy!
December 15, 2024

I decided to try Fabletics clothing based on a friend's recommendation. On line ordering was very easy. More importantly, I found all items well made and very comfortable. I am wearing all items everyday, more than just for workouts.

Date of experience: October 10, 2024
Iowa
1 review
0 helpful votes
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Pants run small for the size
December 15, 2024

Great fabrics, I like the style and the color. The pants we're running smaller then the actual size

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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Good Discount and Nice Shorts
December 15, 2024

I like how they were able to give me a good discount for being a member and the shorts I got from it are really good to wear.

Date of experience: December 4, 2024
New York
1 review
0 helpful votes
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Aweful site and customer service
December 15, 2024

Just bad, bloated website with made up promo depending on the page

Date of experience: December 4, 2024
Texas
1 review
0 helpful votes
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VIP Membership feels like entrapment
December 15, 2024

Fabletics has a great line so the purchase experience was fine—the low review is more about the VIP membership model in general.

1) It's so easy to miss the reminder email and accidentally pay for a month unintentionally,
2) There's no way (that I know of anyway) to skip several months at a time in advance should I know I won't be needing expensive new clothing so frequently, making it all the easier to miss a skip-this-month and wind up paying for credits I don't want or need,
3) So many pieces that I AM interested in wind up being cheaper than I paid for the credit to begin with, so I either spend more than I want by using my credit on something I don't need and wouldn't have paid for without the credit or lose money on the purchase.
4) The VIP model just feels like a bad-faith way to ensure brand loyalty. I understand that it's the customer's choice to buy into the membership in the first place, but at the same time the non-membership prices are inaccessible. There has got to be a better model to cultivate brand loyalty.
5) It's hard not to feel stuck! Right now I'm currently sitting on my last accidentally purchased credit waiting to actually need to buy something with it and hoping I remember every month to skip so i don't get yet another one. But then if I DO get another one, it'll be all the longer before I'll be able to use up my credis and clear the heck out of the whole membership situation.

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Awesome
December 15, 2024

Fabletics is awesome, the prices are unbelievable. My favorite online store. Best products.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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They are crooks
December 15, 2024

I ordered my leggings, thinking that would be the end of my order, but your company kept charging my checking acct $59.95 every month since September, and I would like it to stop and reimburse me October and November please.

Date of experience: December 4, 2024