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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Pleasantly surprised by quality of fabrics and expedient arrival.
I ordered but had NO idea you were going to be charging me monthly fees in the future. I was NOT happy about that. Too bad because it's a nice product. I would order one on one with NO future fees if you had that.
The leggings I purchased lacked quality which I've previously shared with Fabletics in a review, but no one bothered to reach out. The ribbed blue leggings were coming apart at the seams my very first time wearing them and that is completely ridiculous, nor can I continue to wear them!
Customer service sucks. Online guy told me wrong information just to funnel me into the store. Store guy gave me wrong info again. Ended up in a full return which was never communicated to me. Waste of time and gas.
I ordered Fabletics in October and I didn't get my package until December. It took a full 2 months to arrive. And their auto-charge is frustrating. Their designs and material are not bad but not for full price.
I must say I am extremely satisfied with the quality of Fabletics items that I have purchased. I have purchased a lot of other brand items including lululemon, Athleta and crazy yoga. Fabletics and Athleta are the best quality I have found. Crazy yoga is extremely soft and worth the price for lifting or light gym workouts but for my daily running I choose my Fabletics gear. It has the best design for holding my phone and mace and the colors stay true and don't fade u like my lululemon gear. I have also been pleased with the quality of the seats I recently purchased. They are comfortable and very warm.
Fabletics has great clothing. Love wearing all of my workout clothes I have gotten there
When I purchased Fabletics they had a promotion on all shorts for $10. No where on the website did it say the price was only for one pair of shorts and at checkout all of the shorts were showing at $10. When I paid, I received the $10 price for one short and the rest of the order had 80% off. I canceled my membership and was very dissatisfied with the service when I called customer service, I was only offer $20 credit.
Order never arrived & they refused to refund me after promising a refund. So now I'm battling with my credit card company to dispute the amount. Such a hassle.
I was a fabletics member for years. The quality is good and I've always liked what I got from them. However, over the years members had fewer items to spend their monthly credit on. It used to be for a whole outfit and now it's literally one item (for example, a single sports bra). Then when the price increased was announced with no added benefits or a better experience, I was finished.
I always enjoy the quality of the items I've gotten from fabletics! My disappointment is that it seems like each month, fewer and fewer options are available with just my member credit. It used to be a whole 2 or 3 piece outfit, but now it's often a single pair of leggings or just one shirt. It seems like the value is decreasing as a vip member.
You're basically paying retail price just like you would at a walk in sports store. The quality is decent but not mind blowing. The membership aspect of the brand is dumb. It's just a disguised discount. They discount you at the front. But they charge you in the back end with the membership, multiple times a month. So at the end you pay the same as retail if not more because the membership keeps going until you cut it off.
Like the clothes but hate the subscription, the high prices and how product are always sold out.
All the products are great, good material and reasonable price. I will buy again a new collection
They look and fit great, just like they're supposed to.
I am so happy with the level of service I received so amazing. Not a long wait time for items to be sent you are easy to contact as well. Thank you for your amazing high quality items and being available in plus size. More companies need to follow your customer service ethics.
Everything I have got from Fabletics is awesome quality. Customer service is always pleasant to deal with, I've been into the store several times and they are very accommodating and make me feel welcome
The site is easy to navigate. I like being able to change the model to view the items. I receive my order pretty quick. No issues with the order.
Always amazed and love the experience! I am a lifetime member.
Amazing, Wonderful, best customer service bar none!
For the past years, I have been a member of Fabeletics because they never disappoint. My friends and family always compliment me on my active wear.
Christiana Fabletics retail associates are the best ever! Everyone is extremely helpful!
Every time I walk into this store I am greeted before I enter the store. The team is excellent, kind, and extremely helpful. Not to mention total hotties! Especially the one with the curly hair. Everyone deserves a raise immediately!
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!

