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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Confusing
January 11, 2025

I find shopping on fabletics confusing from a pricing standpoint. I am a member and I have no idea what I'm paying. The site says one thing for members pricing and the checkout says something else. I don't like it at all so I'm going to cancel the membership.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Unreliable
January 11, 2025

Many colors and sizes are always out of stock. When I find a pair of legging that I love from Fabletics, I will go online to reorder. When I order the same named leggings, the will arrive made with a different material. Nice stuff, but I never know what I'm going to get, and have to page through so many options to find a color and size that I like that is not out of stock.

Date of experience: November 13, 2024
Maryland
1 review
0 helpful votes
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First time purchase
January 11, 2025

I ordered two different types of leggings and the style, fit, and material felt nice but unfortunately after only one wash the thread came undone in a few places and inner thigh area was starting to wear.

Date of experience: January 1, 2025
Massachusetts
1 review
0 helpful votes
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Great products
January 11, 2025

I love the products but having to skip the membership every month that I don't plan on buying something is extremely annoying.

Date of experience: January 1, 2025
Ohio
1 review
0 helpful votes
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My issue with fabletics is that their warranty is period is comical. Yes you get good value but the lifespan on anything I've purchased from them is quite low. When I've contacted them about an exchange, replacement, or refund I've been told I'm outside the 30 day window. 30 days for athletic apparel!? We've stopped shopping from them and would advise customers to explore other options.

Date of experience: January 1, 2025
Oregon
1 review
0 helpful votes
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Poor fit
January 11, 2025

The cut is too long for petites in the shortest length.

Date of experience: January 1, 2025
Arkansas
1 review
0 helpful votes
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Fabletics
January 11, 2025

I ordered a pair of pants for my husband from Fabletcs for I think $19.99. My CC was charged for that transaction then I was charged about a month later $59.95, Then a month later I received a charge for another $59.95. The way I understand what the Fabletics rep was this was so I could order from them when I wanted to. I should have been made aware of this in the beginning. I asked for a full refund however I could only get $59.95 back. I think this isn't a very good practice for the customer. Customers beware!

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Great site and products.
January 11, 2025

Love the clothing and overall experience with ordering. Their customer support is also very helpful.

Date of experience: January 1, 2025
Colorado
1 review
0 helpful votes
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Active wear
January 11, 2025

Great product
Excellent customer service
Helpful staff

Date of experience: January 1, 2025
Pennsylvania
1 review
0 helpful votes
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Late
January 11, 2025

Took me over a month to receive my order. It had never taken that long. Customer service was no help.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Easy ordering
When I logged in to cancel
My subscription, I was asked no less than 3 times if I wanted to keep my subscription with discounts. I wasn't interested in renewing or keeping my subscription. I just wanted to cancel.

Date of experience: January 1, 2025
Texas
1 review
0 helpful votes
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Fabulous Fabletics!
January 11, 2025

Our whole family enjoys the products. The quality is great, and they have styles for everyone from 15 to 50!

Date of experience: January 1, 2025
Colorado
1 review
0 helpful votes
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Excelent
January 11, 2025

It has been great! Great products!
I love the prices and the quality of the clothes.

Date of experience: January 1, 2025
Colorado
1 review
0 helpful votes
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Great
January 11, 2025

All the clothes are great will buy more.
And i also did return and it was really easy.

Date of experience: January 1, 2025
Massachusetts
1 review
0 helpful votes
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Not as described
January 11, 2025

None of the clothing was as described.
Fit, material etc. very disappointed that is why I canceled my membership.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Quality
January 11, 2025

I feel that the quality has gone down over the years and I don't wear the new ones I bought recently. I also returned one item that I used a credit on and never received that credit back after the return. Very disappointed and will not be purchasing again

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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I like the products, but dealing with the monthly $59.50 fee, and everything else, is a joke. Yes you can use it toward purchasing, but so what? Having to decipher the credits, etc is not even close to worth it. Really makes the shopping experience there unpleasant.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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It's Never available!
January 11, 2025

I would buy more products but you never have any. I search and waits for months for the opportunity to purchase something. The customer service is good, the product is good, you just can't find it. They are always out of stock.

Date of experience: January 1, 2025
North Dakota
1 review
0 helpful votes
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Not as expected.
January 11, 2025

Introduction pricing was good. Sizing is off. I'm a medium & the dress was way too big. Got a small & top part is baggy. Joggers are very huggy tight. Takes an extremely long time for credit return. Still waiting for Dec 11 return credit & it's Jan 1 now.

Date of experience: January 1, 2025
Oregon
1 review
0 helpful votes
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Great clothing line!
January 11, 2025

Best fitting and feeling clothes I've ever purchased.

Date of experience: January 1, 2025