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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Poor fabric
January 11, 2025

The fit was great but the material snagged easily and left small fabric balls. I won't wear or keep them after a few wears.

Date of experience: January 1, 2025
Florida
2 reviews
0 helpful votes
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I love all the items
January 11, 2025

I love all the items, however, I need to return one of the shirts (for a smaller size) and it is not showing up on my order so I am unable to return it

Date of experience: January 1, 2025
Indiana
1 review
0 helpful votes
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Amazing quality
January 11, 2025

Got this coat for my mom, she absolutely loves it. The quality is amazing as always with fabletics.

Date of experience: January 1, 2025
South Dakota
1 review
0 helpful votes
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Love the style
January 11, 2025

Fabletics is my favorite lounge and workout wear. Whenever I travel, at home, at the gym I'm in my fabletics wear.

Date of experience: January 1, 2025
Tennessee
1 review
0 helpful votes
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Return
January 11, 2025

I was sent the wrong item. When I tried to return the item, I could not. So I chatted with an associate and he gave me no way to choose how I return. I do not have access to a printer and made me print my return label. The customer service was horrendous.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Good, but not great
January 11, 2025

Fabletics is good, I've purchased some really good sports bras and leggings from them, but they are not great across the board.

The No-bounce high impact bra is is great, their leggings and long shorts are great.

But I cannot say the same for their skorts! The skorts look cute, their skirt length is good, but the shorts underneath are horrible! They are too short! Not everyone has a 'thigh gap' and some have thighs that rub *gasp*, thus we would appreciate if you could put the longer shorts on your skorts!

Until then, you will get 5-Star reviews for the bras, shorts, and leggings I purchase, but 0-stars for the skorts. I will continue to purchase skorts through a different company who makes them with 5-inch inseams.

Date of experience: December 5, 2024
Massachusetts
1 review
0 helpful votes
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Good but limited
January 11, 2025

Good clothes but limited on styles. Pricing is ok, still on the fence about subscription based pricing. Seem new VIPs get better deals than current customers

Date of experience: January 1, 2025
Washington
1 review
0 helpful votes
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Perfection
January 11, 2025

I love Fabletics's clothing. High quality, durability and attractive. I'd love to see more clothing that covers the rear end: like longer light weight jackets

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Already pilling
January 11, 2025

Very cheap quality. I bought a pair of fleece lined pants less than a month ago, and they're already pilling

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Clothing is not for everyone
January 11, 2025

I'm a curvy woman and I have recently turned 50. All your workout clothes are cropped hoodies, sweatshirts, tank tops, etc. You are a clothing company that is appealing to a younger group and I will not buy any workout gear from Fabletics. I don't wanna go to the gym and put my hands over my head and have my mid drift show. I have bought some scrubs from your company but again I don't even look at your workout clothes anymore because I cannot find one top that will cover me as I'm working out.

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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A star off cause of sizing
January 11, 2025

Fabletics large fit like a medium compared to other stores I bought from. Their large fit me to a T meanwhile other stores were more loose. It is comforting to deceive myself and knowing there is a large that fits me, was something I am still coming to grips with.
Besides that side story, I love the logo placement, the feel and it's durability. Plus, feels very nice. No itching at all.

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Fabletics experience
January 11, 2025

I have always been highly pleased with my purchases whether online or in store

Date of experience: January 1, 2025
New York
1 review
0 helpful votes
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Over the last 6 years, I've been a Fabletics customer. The leggings used to last for YEARS, now they pill, rip, and fade. They are also now VERY transparent. The material is thinner, rough, and not as durable for an active lifestyle. The sizing is changing and everything is running smaller. The leggings I've purchased over the last few months developed pilling, holes, and faded after ONE wash. They are see through and a more scratchy rough material. I am cancelling my membership and starting to explore other brands. Fabletics felt like affordable luxury (still have leggings and jackets from 5 years ago that look so NEW people stop and ask where I purchased them. They are no longer available I tell them, because the jacket styles are gone like the Amara hooded jacket and the other half mesh full zip jackets I still LOVE, the leggings are now poor quality so I cannot recommend.) Now Fabletics feels like shopping at Shein. They focused on fast fashion and quantity of styles. Before, they prioritized durability and quality of their styles. The difference is apparent. I will not support fast fashion. I will pay more for quality items, gladly. Fabletics is great for teens and college kids now. Also, tags rip off when you try on an item, making it non-returnable. Correct this tag placement, PLEASE!

Date of experience: January 1, 2025
Massachusetts
1 review
0 helpful votes
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Cheap Clothing
January 11, 2025

I have bought 5 pairs of pants from Fabletics and 3 out of the 5 have ripped and became very thin! For the price of these pants the quality should hold better! I can buy better leggings for a better price from TJ Maxx!

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Scam
January 11, 2025

Why do I have to pay for "VIP" membership when the total cost does not even include a so-called discount. Scam scam scam

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Someone else is using my email
January 11, 2025

Someone is using my email address for their order. And I can't unsubscribe because it is not my account.

Date of experience: January 1, 2025
Illinois
1 review
0 helpful votes
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Clothes are ok but the subscription model just plain sucks
January 11, 2025
Updated review

Not a big fan of the subscription based model. I always end up missing the window to skip and I waste money just sitting there as items are never in stock. Huge deterrent.

Date of experience: January 1, 2025

Silly concept with average clothes
October 11, 2024
Previous review

The concept is just plain dumb. Ditch the subscription concept. It's dated, annoying, and actually deters customers like myself. What you want is almost always out of stock and the colors and styles get stale after awhile with no refresh unless it's for a "limited time". Clothes themselves are just ok. Are they as good as Lulu? Not even close. Much lower quality but still decent clothes for the price. Their manufacturing (likely in China) is very inconsistent and if I get two pants of the same style and size but just different colors, one will be 1-2" shorter than the other and more loose in the thigh area. They are really all over the place when it comes to consistency, same with shirts. I ended up canceling my membership because it just became an annoyance more than anything. They lacked new colors or styles of what I wanted and I had to go through the hassle of skipping each month. I'd rather pay a little more with more consistent quality and sizing and buy without the silly membership.

Date of experience: October 1, 2024
Florida
2 reviews
0 helpful votes
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Was a skeptic. NOT ANYMORE!🔥
January 11, 2025

Hands down! Top quality apparel. I am overjoyed with every piece of clothing I've ordered from Fabletics. They have a satisfied customer for life!

Date of experience: January 1, 2025
Tennessee
1 review
0 helpful votes
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High quality
January 11, 2025

I had many colors and styles to choose from. They were delivered as described.

Date of experience: January 1, 2025
Louisiana
1 review
0 helpful votes
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Customer service not good
January 11, 2025

Never could answer my questions plus credits are not very good. It's less to buy without credits. As soon as I use my last credit I will cancel.

Date of experience: January 1, 2025