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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

New Mexico
2 reviews
0 helpful votes
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Great
January 17, 2025

For the most part, all my order was great. There was a bodysuit, that I followed the guide chart. Yet, it was smaller and did not fit. Being the it was on sale I could not return. So that was a bit disappointing.

Date of experience: January 5, 2025
Arizona
1 review
0 helpful votes
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Love them!
January 17, 2025

Great delivery service and very pleased with the product.

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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They never gave me my money back
January 17, 2025

They never gave me my money back not solutions please I need my money

Date of experience: January 5, 2025
Oregon
1 review
0 helpful votes
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Slumbar pillow
January 17, 2025

I didn't like the pillow I thought it was to thin and could not sleep on my side with just that pillow.

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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Loose
January 17, 2025

All of the bras had a loose feel. I would use them for dance or delivering for Amazon and when i would bend over, sometimes a boob would fall out the bottom or side. 38DDD

Date of experience: January 5, 2025
Texas
1 review
0 helpful votes
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Items run small
January 17, 2025

Everything I've ordered runs small. I've ordered several items and everything is to small

Date of experience: January 5, 2025
Washington
1 review
0 helpful votes
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Don't order fleece lined..
January 17, 2025

The winter or fleece lined leggings pill really bad. The fabric does not hold up at all. I bought two different styles and they both did the same thing. Total waste of money.

Date of experience: January 5, 2025
Alabama
1 review
0 helpful votes
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1st order
January 17, 2025

1 of the pants I bought balled up and everything sucks to them. I have to constantly use a lint remover

Date of experience: January 5, 2025
Pennsylvania
1 review
0 helpful votes
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Terrible
January 17, 2025

Not only do I strongly dislike the leggings, I was charged two times for $60. After LONG phone calls to get refunds, I was told I was being charged because I had gotten large discount. NEVER order from this company! If I hadn't paid attention I would never have known I was being charged. I have told everyone I know to avoid scam company!

Date of experience: January 5, 2025
Missouri
1 review
0 helpful votes
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Poor experience
January 17, 2025

I received the wrong size of pants, returned them, had to wait a month to get my replacement pants, they sent the wrong style, had to return AGAIN, now waiting it's been another month and still no tracking available yet for my 3rd try of pants.
Ordered on 10/28/24

Date of experience: January 5, 2025
Texas
1 review
0 helpful votes
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Very disappointed
January 17, 2025

The leggings do not wear well and in certain places ball up immediately. Very frustrating not to mention disappointing! Wish I could return them. Won't buy in the future.

Date of experience: January 5, 2025
Illinois
1 review
0 helpful votes
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Like Fabletics
January 17, 2025

Have enjoyed Fabletics items—-don't like having to skip each month in order to avoid being charges!

Date of experience: January 5, 2025
Missouri
1 review
0 helpful votes
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Size runs very small
January 17, 2025

Difficult to get an accurate fit. Must order one or two sizes up.

Date of experience: January 5, 2025
Massachusetts
1 review
0 helpful votes
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Hard to skip the month
January 15, 2025

I'll probably forfeit credits because it's unnecessarily challenging to skip a month. I have to hunt and hunt for the Skip the Month button.

Date of experience: January 5, 2025
Virginia
1 review
0 helpful votes
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Great Exercise Clothes
January 15, 2025

I am a senior and love the fit and comfort of the Fabletics exercise clothes. I can move easily in them but more importantly I feel fit wearing them. I didn't know the tee tops came in different colors so I only ordered black. Next time I will explore other colors.

Date of experience: January 5, 2025
Washington
1 review
0 helpful votes
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It doesn't make sense to me why I would spend $60 for a credit when that item is &35 in the store. So my membership lets me pay double? It should be minimum the amount of the actual credit. That just makes no sense to me.

Date of experience: January 1, 2025
Maine
1 review
0 helpful votes
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Great Experience
January 15, 2025

Overall great shopping experience, smooth process throughout, completely satisfied

Date of experience: January 5, 2025
Minnesota
1 review
0 helpful votes
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Misleading
January 15, 2025

Fees are ridiculous. Having a monthly charge that you are unaware of is misleading and unethical.

Date of experience: January 5, 2025
Wisconsin
1 review
0 helpful votes
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Just ok
January 15, 2025

I heard so many amazing things about the leggings. They are a much better quality than the cheaper brands but I can not say they are more comfortable.

Date of experience: January 5, 2025
Oregon
1 review
0 helpful votes
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Shipping times
January 15, 2025

Overall I'm very happy with the quality of products, and the fit is exactly as I have expected. Shipping times can be very slow. In fact often times you'll wonder where things are then they just show up. I'm not sure if this is the company or the shipping service they use (on trac) I do live in a smaller town which could lead to slower shipping as well.

Date of experience: January 5, 2025