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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I love the things I actually buy from Fabletics. I hate having to "skip the month" within the first few days every month to avoid getting charged for "a credit" rather than actually just paying for something when I order it.
I had to return half my order due to things not fitting the size on the label. (They were smaller than they should be). And, when I went to try and exchange the items, what I would receive back wasn't even the same color. If I bought something in blue, the exchange would have been the bigger size but in green. I bought several things in the burgundy family, and I would not have gotten the same color back for my exchange. Like what? I liked everything I bought, but the quality/sizing issues are too erroneous for me to want to continue shopping here.
Service and ordering was easy and nice. The products are way over priced, not worth the money unless you are a new member and qualify for one of their sales specials.
I absolutely love the quality of all the items i have purchased from fabletics! The sizing is just right. I'm 5'3 and 92 lbs and i get xs in pants and they fit absolutely perfect. It's hard to find leggings that fit the way i like but fabletics has just what i need. I'm very pleased.
I love all my Fabletics outfits, they are all very well made, they hold you tight and the material is wonderful, plus the prices are good
I love the comfort and style of most of the outfits I bought from the site.
Wonderful good costumer service never had any problems with ordering my clothes
Love it! Wish they had solid yellow, solid Khaki, and solid Brown.
I had a wonderful customer service experience when I did not receive my initial order. My clothes were resent and I month later I still have not received them. I have called fed ex and the orders are not locatable.
I've been trying to cancel my membership for awhile and can't do it. CANCEL MY MEMBERSHIP FOR ME AND STOP TAKING MONEY FROM MY ACCOUNT.
Never placed an order but my card was charged. That was resolved but then I was charged for membership. Never have nor never will use this company
As a paying member it's ridiculous that door dash is delivering for Fabletics. Last month, my package was left in top of an apartment mailbox structure no where near my apartment and was consequently stolen. And dealing with customer service was another nightmare.
There was something on the rewards shop, not working. Customer service was friendly and efficient and got it handled right away for me.
Got the Dan Pants in every color, they fit great, are very comfortable, and don't break the bank!
I purchased 3 pairs of scrubs. None of them fit right, I requested to exchange one pair and never got the exchange. I returned all 3 pairs back and was only refunded for $45.
The quality of the clothes are amazing and the deals are really great!
I purchased two pairs of leggings and both got lint after only two wears. Definitely not the quality I expected!
Company has horrible business practice.
Canceled membership monthly auto pay and have plenty of funds after years of payments and they don't give me any VIP discounts now with money PREVIOUSLY collected. They also take your money if not used in a certain time frame. Absolutely uncalled for. Will never, ever buy from this place again. Called and Wrote them a letter and never heard back from them. Please, check with others. There's alot of people that think this is robbery
Supposed to get a 2nd pair with the order if you are available member so I joined and still only received 1. Not only that I started getting a monthly charge
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members