On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
PrAna
Roark
Noctex
Asics
Banana Republic
Everlane
Mate The Label
Isabella Oliver
La Vie En Rose
Venus
LA Relaxed
Jungmaven
Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I absolutely love the flare leggings. I'm 6'2 and the long length is perfect for me. I have also lost over 200 pounds and the tummy control on them is amazing. It doesn't feel like I'm being smothered. I bought different waistband types, lengths, and styles. I love them all!
Product was great and I love the 2 pair of pants I ordered. The emails are overboard and I am seeing I was charged $59 this week that I will be disputing!
Loved the product, just couldn't afford it any longer in my current situation, and didn't want to run the risk of not skipping the month on time and getting charged.
But, will likely be back in the future and absolutely love the products!
I wear my fabletics every day and they are so comfortable and good looking
Nice products, good/trendy clothing options
Online platform is easy to use
Delivery is accurate and on-time
I needed to PAUSE my membership and was able to do that.
Back when I originally joined there was a great variety of things and more fun items that were not so workout related. Now anything that is not workout related tends to be sold out. Also, I do not like the new Yitty line as I am too old for it.
If I'm not in a pair of Fabletics then it's a dress. Love my leggings and always get compliments on them, actually have 2 pairs my cart for friends to try!
Very happy with the quality. Very easy to use the site.
When shopping the site, you never know items are out of stock until you select, put in cart, and then are told item is out of stock. Make it so I dont have to select it first. Seems out of stock a lot.
I ordered color-coordinated pants, sweater and jacket. I needed the pants in a larger size. Fortunately, the pants were available and the exchange was very easy. I love Fabletics!
A kid in a candy shop. Can't get enough, always amazed me.
Poor experience as I'm getting purchased emails despite not having an account or having ever made any purchases. Someone else is using my email address/information
I love the yoga pants, but hate a membership!
Then arguing to get it cancelled!
I have been a member of Fabletics for awhile now and they never disappoint! The leggings are great quality and hold well over time.
I've been shopping Fabletics for years. The quality is amazing, the styles are amazing, and the prices and fit can't be beat.
Comfy sweatpants, perfect for the cold weather that rolled in today. The fleece lined everything is great. Glad I got a few pairs before they ran out.
Comfortable and good quality. I especially love the pants with thigh pockets
When shopping at the Fabletics store the "by size" bins were not accurately labeled and I wasted a lot of time trtying to find my size. My biggest complaint is getting all of the ads for New VIP specials. I am no longer a new VIP and again they are a waste of my time.
Love this jacket! I wear it with everything. Super comfortable and lots of pockets.
I've obviously have lost more weight than I thought!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members