Don't waist your time. I gave this company a chance because I respect Kate Hudson and thought she would run a respectable company. The product itself is cute in the pictures but the material is horrible, inflexible, tight, cheap quality. Returns are a pain in the $#*!. Yes they are free, but there is a restocking fee and it took about a month to get my refund. You are better off shopping in person and paying higher prices for quality. Also, when I called customer service, they try everything to talk you out of quiting their membership. They also spoke to me like I was an idiot and they were shocked that I would quit their company and how could I possibly think their product was cheep. DONT WAIST YOUR MONEY!

It's strange that so many people don't know the details of the VIP membership. I knew right from the beginning what the VIP membership details were. It's so easy to skip a month. I love their products and I would recommend them to anyone.

I, too, was unaware of the $49.95 monthly charge for what they call their VIP membership. I have no recollection of saying yes to this membership. I do, however, recall that I did not want to participate in any type of membership as it was to be a one-time purchase. It must be a little check box that I neglected to uncheck. I did just call and cancel my subscription. Originally I was told to go online and make a purchase for the $49.95. I did attempt to do this but all the potential items that I might have been interested are out of stock. I called back and requested my $49.95 refunded to my card. Supposedly this will happen within 7 business days. I did ask for and receive a confirmation number and will be checking my card to ensure that this take place. I would NOT recommend this site as I believe the idea of charging someone $49.95 per month, unless you log in and uncheck some type of "skip" box is ridiculous. The clothing that I originally purchased was just fine but this has turned me off any further purchases.

This company is terrible. Stay away. Save your money for good workout clothes and better service! It is too difficult to return items, the customer service folks sound like weird computers who repeat stupid information that is not helpful. They try to sell you on more stuff when you try to cancel the membership or return items. I have now cancelled my membership and hope not to have to deal with them any more! Don't waste your time with this crappy company. Sorry Kate Hudson, I tried to support it, but it is a disaster.

FRAUD FRAUD FRAUD!
People you need to stay the hell away from this company. The literally STEAL your money! They will save all your personal information, especially you credit card information and there is NO option to delete the data you ONLY once had to enter for ONE purchase you made in the past. I just received a $50 charge for some membership which I NEVER agreed to sign up for, and in their blasted email they state something like, "we know you are too busy to check your email frequently, so we will basically $#*! you over and charge your credit card $50. And if you don't reply within x days, then we cannot refund the money. Please be aware folks. I am about to call this money-robbing company and give them a good piece of my mind!

This company is the biggest waste and time and money I've ever experienced. Every month there is a $50 charge unless you go on the website and click whatever button. It's absolutely ludicrous. The clothes are $#*! and not worth the extreme headache. I can't believe a company would actually be founded on the idea that the first purchase is also a way to become a "VIP" member i. E. be charged for the rest of your life. How deceitful.

Stay away from this company. They seem to be very professional on the website but fail to make it clear that there are hidden charges. I never received any conformation email of my order nor did I receive any conformation email of them receiving my £44 direct debit monthly payment which I did not choose to pay. It seems as if they are taking your money as slyly as they can in order to get away with it.

And the clothes would NEVER be worth the £70+ they ask for.

Oh dear.

I have never written a review in my life but this company is so awful I just had to.
The membership is not clear, the membership is tricky and slimy!
I'm so surprised Kate Hudson put her name on this.
Customer Service was terrible when I called shocked about the charges.

I don't normally write reviews, but there were so many terrible ones that I had to share a somewhat positive experience. I ordered an outfit online and didn't realize I was signing up for a VIP Membership. I noticed that I was charged this morning. I called customer service and talked to "Jay". He was awesome and immediately processed my refund (now I'm just waiting on the bank, which could take until next week). It took less than 5 minutes. I don't know if I would recommend the clothes yet, because they got lost in the mail so now I'm waiting on that.

I used this site for a cheap Christmas present and was quite happy with the items I received but there was no way they would ever be worth the £44 you would be charged as the normal fee so after reading the poor reviews online I decided to cancel within the statutory 14 day cooling off period. I firstly emailed them to be back stating the reasons why I shouldn't cancel and if I still wanted to I needed to call. When I called I was given the hard sell and asked for my reasons for wanting to cancel even though the website states you don't have to provide a reason within 14 days. After 15 mins of being on the phone to a girl who did not want to put through my cancellation and even threatened to terminate the call I finally got to speak to a manager after asking several times who in fairness was quite pleasant and followed through with his promise to cancel my account and ensure no further money was taken from my account and provided me written confirmation also. Even after speaking to that manager I would not recommend this company to anyone the items sold are in my opinion not of good enough quality to be worth the full asking price and they made it very difficult to cancel even though I was within my 14 day cool off as per distance selling regulations

VIP Membership? I have been charged £176 pounds for 4 months. Only ever bought 1 pair leggings (good quality) - when I thought that as a new site, I was getting a deal as a first time buyer... went back too - for a yoga top, thought that because I had bought off the site before I was getting a good deal... Nope! What a rip off, I have in my favour just had the company reimburse me for £132.00. Careful when you sign up, once those bank details and email address are in their system, the "VIP" membership kicks in with no pop up, or info whatsoever saying you are signing up for the monthly £44. Account closed, will not buy from them again - just on principle of having such a blatantly rip off site. Disappointing to say the least.

Customer service is terrible and quality of the products are subpar. You would get better clothing even at Old Navy, Ross, etc. Tried to cancel membership to no avail and will be reporting to BBB and bank.

This company is awful to deal with! I ordered an outfit that I was not impressed with. I just wanted a refund. After calling in to a representative and her trying to convenience me for about 10 minutes that I should exchange the items, I finally got a return label sent to me via email. I paid $24.97 for the items and was refunded $2.37! When I called to find out where the rest of my money was, I ended holding on the line for approximately 27 minutes while they "looked into" the issue. The only good thing that came out of this was that they apologized for the mistake and stated it will be corrected in 5-7 business days. (I am hoping this is true) I do a lot of online shopping and have NEVER had so much trouble trying to return an item! Not impressed!

The quality is eh. The sizing is off. I didn't think it would be a big deal to just mail back and exchange for the correct size. The problem is that after stalking their website for nearly two weeks, they do not have my size in any of their leggings. So annoying!

The quality is so-so, but I guess that is to be expected with the price. I've had some balling up on some pieces. The sizing is not consistent. I am still trying to find a brand to replace Lululemon... this isn't the one.

The most frustrating however is that all the items I wanted are out-of-stock! Not good! :(

I wish I can give this site a zero rating, but I cannot. I ordered my very first outfit about a month ago, one of the items being a sydney capri in an XXS. I received the capris in an XXL, so they had me go to the post office and return them for free and they ensured me I would receive my size this time. Instead, they sent me ANOTHER XXL. This time I talked to the manager and explained my situation and so instead of having me go to the post office again, he told me to keep the XXL and he would send me another XXS. AGAIN, I received another XXL and had to call customer service. This time I talked to a different manager who was extremely rude and not helpful at all. He told me that since I was not a VIP member any more that I could not get free returns. Eventually after talking to me for 30 min, he was willing to exchange my capris for the THIRD time for a different pair since clearly something in the system was wrong for my leggings if I went to the post office and returned the leggings. He was extremely rude and when I told him that ordering from Fabletics was the worst experience I have ever had and a terrible first impression on a new customer, he laughed. He laughed at me! For their mistake!

I would give this company 0 stars if it would let me. I'm not going to go into the gruesome details but lets just say I had a terrible experience, tried to call and talk to them about it and got hung up on! Completely rude. Then I asked them to remove my information from their system and they told me they didn't have any of my information... ok, then why can I log in still and see my credit card info, name, address, phone number, etc. Seriously people STAY AWAY from this company. They are a scam and could care less about keeping business.

I'm kind of shocked by how many people don't read the info on the site. This is a subscription service. It's pretty unfair to rate this company low when the only thing that's low is your IQ. Seriously, people, don't be idiots. I've loved everything I've gotten from Fabletics. They have very nice quality stuff, and I only wish they'd have more stock in tall inseams. Love their stuff!

Horrible Company. Over a month ago I placed an order with Fabletics, despite all the negative reviews, i understood how the membership worked and was prepared to skip the months or cancel if it came out of hand...
However - I NEVER received my shipment. The shipment, as i tracked it, made it all the way to my post office, and then was flagged a non existent address. I called and reconfirmed my address, and they did have the correct one, so they say they reshipped it express. Again it never arrived, When I called back in a man named Dean told me that the same problem had occurred again. Naturally I was displeased with the service. I suggested he should ship with a different delivery option immediately, as I receive packages and parcels at my address daily. He told me to hold the line.
When he came back from speaking with his Supervisor, Travis, he told me they would be Canceling my Order and membership (O_O) What Kind of service is that? Have not yet even seen this refund occur. RED FLAG DO NOT ORDER WITH THIS COMPANY

I encountered the same experience like many of you - order cancellation, was not informed (at least have the courtesy to let me know that my order was cancelled), email me and apologize for the 'noted issue' saying will give me a 50% discount and VIP member - this would mean I will get charged every month for $50 right?! And they are already giving 50% discount to VIP members for their 1st order anyway... so that's not a very sincere apology is it?