I decided to try fabletics with their offer of $25 for your first outfit. I ordered an outfit, which by the way, they were out of the color they showed me initially. I went through the process and noticed they charged me $85. I called and they said I didn't join their VIP club. It was unclear on the website and the commercials that this was the prerequisite for getting a $25 outfit. I asked if I could cancel and they said no but call them when I get it and they will send me a return label and they would waive the $5 restocking fee (for sweatpants and a t-shirt!) ridiculous! I called and got the label. I mailed the package back the next day, which was September 5th. I called two weeks later because my account still said "in transit". They said it takes a while, which I don't understand, I sent it back exactly as they said and two weeks later, it still wasn't there! I called again, three weeks after sending it and asked to speak to a supervisor. They told me the supervisor was busy but they received my package on September 17th but they have 5-7 business days to give me credit. This is horrible customer service! Then they offered me a discount on my next order. I would NEVER order from them again! Do not order from them, their customer service STINKS!

I have always bought Nike and Lulu so I was skeptical about a membership site's clothing... The clothes are great quality and my wallet loves it! The solar leggings in black are very thick and supportive. They miraculously conceal every imperfection on my legs! If I dont want an outfit one month, I skip it- easy peasy. If I forget to skip it, I have a credit waiting. You lose Nothing! I only forgot one time-- you get three (or more) days of reminders. Don't listen to the others regarding loss or scams... They simply don't understand the program. How hard is it to read an email and hit "skip this month"? How about setting a reminder? I have had times where I have skipped several months due to lack of funds... And there are no penalties for this. My only question is-- what can I do with the reward points?

I read the fine print when I signed up and looked into how the VIP thing worked, and figured I would cancel if I didn't like it. I never incurred the monthly "fee" because I diligently "skipped" every month. I was unhappy with my first order, skipped a few months because I didn't like any of the options, and decided to cancel.

It took several phone calls, and eventually yelling at the rep before my account was finally cancelled. They make it nearly impossible to cancel, and incredibly time consuming. The rep kept offering me points toward free outfits, other incentives, and generally tried to distract me from canceling. Even after I stated that I couldn't afford it and didn't like any of the clothes (either the ones I already had or the online options), the rep tried to convince me to buy more clothes. When I asked "why would I buy clothes from your company when I just told you I don't like them and I can't afford it?", she ignored me and proceeded to try to make me keep my membership. After several minutes of interrupting her and repeated "I'm not going to change my mind, you need to cancel my account", eventually yelling it, she finally started the cancellation process.

Stay far away from this company.

BEWARE FABLETICS! When you sign on to purchase from this company you don't realize it but they automatically deduct $49.95 from your card every month whether you buy something or not! I cancelled my "subscription" which I don't recall ever agreeing to(must be in tiny print somewhere) and found ANOTHER $49.95 CHARGE on my account from Fabletics this month on Sept. 6th. Sneaky buzzards did it on the 6th hoping I wouldn't notice. DO NOT BUY FROM THESE THIEVES. They should not be in business because they are crooked!

Can't even begin to tell you how ridiculous this site is. They show you all these outfits and then have nothing in your size even though in the beginnig you take a test and tell them what size you are so they are suppose to show you what they have THAT FITS YOU! Then by clicking purchase you automatically enroll in the VIP program and have to pay $50 a month for it. Their stuff isn't even that cute! Then if you wanna cancel it's a huge pain in the $#*!. Also they don't restock anything! EVER!

You could say that if the consumer buys into the VIP Membership than it's buyer beware - but the first time you order you really pay attention to the 'first order for $$' and don't necessarily see the part about it is going to cost you money every month. It's online shopping - why would you think you were going to pay $49.95 each month? It might not be a scam but it is misleading as you don't expect the very high membership cost. I'd advise not shopping at Fabletics.

I have purchased several things from fabletics and absolutely love it. It sucks that all of these people didn't bother to read the fine print. I read it and have had no surprises! I know that if I forget to skip the month, I will get $50 towards a new amazing workout outfit! The clothes are so soft and comfy, and fit great! I had to email them about a question I had and they got right back to me the next day! I really wish people would just pay attention and read before bashing something. It's just so juvenile to not do your research. Any time you go to order online, always read the fine print. Sucks that all of you negative people had bad experiences and surprises. I LOVE fabletics.

It is really sad to see how many people write a negative review just because they don't pay attention. I am a VIP at Fabletics (and not an employee - I'm in accounting in a small firm in Canada) and love it. I bought my first outfit half off and for the first time athletic wear fit true to size, no XL sports bra for me anymore (I am 5'9 and a B in the chest). At the beginning of the first month I received an email with the new outfits and completely forgot to skip the month and they send me another email on the 6th or so to tell me that they added an extra 5 days because it was my first month and they understand that it is easy to forget to skip if you're not used to it.
Even if you don't skip, what's the big deal? They don't take away your money and you have nothing to show for it. You get a store credit and can use it the next time you shop.
To everyone who cry scam, grow up and read up before you spout off nonsense. It's like a little child repeating what it heard instead of using their brain and looking up facts. What a shame that Fabletics gets a bad rating because of so many idiots.
The clothes are amazing and Lululemon has nothing on them. They are super comfy and look awesome. I caught myself ordering something every months even after skipping at the beginning of the month. I'm a member for four months now so thankfully it wasn't so bad yet.
I also got their yoga mat and bag and it's just as great a quality.
Once I had to return a top because it looked to big and that was no big deal. They send me the shipping label and after they received send out another one in a size smaller. Shipping is usually under a week and like I said, I'm in Canada.

I have been a member with Fabletics for about a year. When I signed up, I made sure to read the fine print where it very clearly indicates that if you do not wish to purchase anything a certain month, you must log in to your account by the 5th of the month to hit "skip". I have a reminder on my phone on the first of every month to do just that and - guess what - I haven't been charged $49.95 any of those months.

There's definitely some misinformation on this site. Yes, if you forget to skip by the 5th of the month (which I have done once), they will automatically charge your credit card on file $49.95. However, this isn't just money Fabletics pockets. It becomes a member credit on the site and you can use it toward an outfit. I can see how the automatic charge could be frustrating, but there isn't deception going on here - they make it perfectly clear on their website what the policies are when you sign up.

So far, I have found the clothes to be good quality - I've owned everything from target brand, TJ maxx, lululemon and it is on par with the better quality pieces from those places and often in more attractive designs and patterns.

Haven't spoken to customer service yet, so I can't speak to that. I usually receive my orders within a week.

Bottom line: if you give your credit card number to a company, read the fine print. Many of these reviews are discussing problems that simply could've been avoided by confirming Fabletic's policies before signing up.

Clothing okay. I have about 6-7 months worth of outfits. All okay, but I can honestly get better quality from TJ Maxx/Marshall's. Comfy though and very different in style. In regards to cancelling- I called in the morning (8:30AM CT), very little wait. They did go through the dialog (mentioned in a different post) trying to dissuade me from cancelling, but when I told them "I don't have enough money to afford" (which is true- $50 is a little steep for some for 2 articles of okay clothes) I think he felt awkward enough not to press the subject. Just a tip for anyone cancelling. Fairly painless when you put it honestly. Overall, I am glad to be uncommitted to the website. For a while I hadn't even gotten a reminder email so I kept getting the charges on my account :(. Kate needs better operating/business practices if she wants to keep this brand/Company profitable.

The scan to get your info and start charging you $50 for stuff you didn't buy. In addition, the product is low quality and doesn't fit the sizes. Additionally, it takes three (3)! Weeks to get your order. And when I called to cancel the so-called VIP service, I was put on hold for 13 minutes, than obnoxious customer service person was rudely lecturing me and explaining how my reasons for cancelling are not good enough! Horrible, awful, shameful company. Kate Hudson should not be associating herself with this kind of scams. Embarrassment!

Wow, Kate Hudson- really?! You want your name to be associated with crap clothes? I signed up for a membership, I received my one and only order, realized right away that these clothes are certainly not worth $49.95 and up, then promptly emailed to cancel my membership. I never heard back, stopped receiving any other emails from Fabletics, assumed all was good. This was March 2015. For some reason, in August 2015, they decided to charge my card $49.95. No email saying, hey- pick out this month's outfit, no communication at all. When I log into my account on Fabletics.com, I had to dig around to see that they did in fact charge my card in August. WTF? Calling customer service is awful. I sat on hold forever and I'm pretty sure the rep who answered had no clue as to what I was trying to tell her, since I had to repeat myself several times. The call ended with her telling me the membership is cancelled and my card would be refunded... we'll see.