The quality of their shirts and bras are something I'd expect from the cheaper clothing at forever 21 or Charlotte Rousse. The yoga pants are high quality, however.

Also, my customer service experience was way better than I was expecting after reading the reviews on this website. My call lasted less than 5 minutes. I just lost my job, and I forgot to skip this month. I called and asked to cancel my membership and not be charge for this month. One and done in under 5 minutes from the time I dialed until I ended the call.

I foolishly joined the VIP programme last year. After realising how it worked I rang them to cancel my membership. Managed to get 60% of my credit back. After making a purchase with the remaining 40% of funds before christmas I now see that they have taken another £44 from my paypal account in January- Fraudulent!
I have just set up a dispute with paypal over the transaction and have blocked fabletics as a pre-approved vendor... Whish I wasn't aware that I'd even done!
How anyone can hold their head up in public as the owner of this company astounds me- Kate Hudson should be ashamed of herself.

I should have known better, I read the reviews, but the outfits looked so unique and cute and I hate paying the high prices to the competitors, but even on my first experience shopping what looked to be great deals, was not exactly the case, as once you see your cart and attempt to pay, you don't get that low price for all your items. Total scam. Why did I not back out then? I bought several items, half of which were a big fail, but since I bought on clearance there was no returns. Once you sign up, if you forget to log in to "skip" then you rack up membership points, oh but you can't actually use those membership points on the super sale items. Also, they have very poor inventory, tough to get your size. But I can't cancel my membership until I spend all my membership points otherwise I have to pay non-member prices which are totally out of line. Stay away!

The product (yoga pants) was amazing! I had the VIP membership but got annoyed with having to skip a month so I wasn't charged. I called to cancel and was sent to a call center that was obviously overseas. The first time they told me that if I cancel my membership that my order would be canceled as well... super annoying and terrible customer service. So I decided to wait till my order got here and then cancel. I called again and was transferred to a call center where they tried to convince and even bribe me with the promise of 500 reward points if I kept my VIP membership. After 3-4 times of saying "I just want to cancel my membership" she finally said I would receive a confirmation email saying it was canceled. If it wasn't so annoying I would have kept the membership because I really love the clothes but 49 dollars if I don't hit skip or buy 70 dollar pants every month is ridiculous.

I red the fine print, I knew about the monthly charge if you don't skip. What I didn't know about was the pretentious lady who tried to convince me to keep my account for 20 minutes when I called to cancel. She offered me 20% off and said the same things over and over and when I told her to cancel my account 3 times she would say the same thing again. She annoyed me to the point where I hung up. DO NOT SIGN UP.

The products are fine and I found mine to be good quality. I would not however pay the full price for these, only the discounted price. I don't believe they are worth more than this. I do however believe that the fact you are signing up for £44 a month to be taken from your account is not made clear enough, and this is unacceptable. There are numerous customers out there who have signed up for this unknowingly. Some grated because they didn't read the terms and conditions, but there are others who have communication difficulties or are vulnerable also. Despite this the company wiil not refund the money and make it difficult to cancel. I will not purchase from this site again for this very reason, however if I had not seen this in action I would have continued buying. Very poor practice Fabletics, you should be ashamed.

Would give a zero but not an option.
Do not bother. This is your typical site that promises the world but does NOT meet their basic responsibility which is to cancel membership fees immediately upon notification from the member. There is simply no excuse for the excessive delay tactics, non responsiveness and overall corporate irresponsibility. Kate Hudson should immediately intervene and cease these tactics. Her name and credibility are at issue at this point.

I tried skipping a month and was unable to do so and then received an email that I had been charged for two months. They kindly refunded me the membership fees (both) and were willing to cancel since I expressed financial hardship. This kind of customer service does not happen out there, truly impressed and grateful. Note, be kind to people you talk to on the phone, it helps!

Wow, seeing all these other negative reviews I feel compelled to write a review from someone who actually read ALL the disclaimers of the monthly charge. The website CLEARLY states on multiple locations that the discounted price is given when you become a VIP member. Read what you're signing up for when you input your credit card information, it's your own fault if you didn't see the ten times they tell you it is a monthly membership fee! The clothes are alright, don't knock my socks off so I just cancelled after a few months (which was super easy).

Honestly, all the reviews here are just people who were too lazy to read the Terms and Conditions when they signed up for the VIP membership. Their prices are only "reasonable" because you signed up for their monthly outfit subscription, which also comes with the discounted prices on individual items. Of course they're going to charge you if you don't cancel, it's a subscription! You can still use the $50 credit on their full outfits though, just not individual items, which is kind of lame.

I personally just signed up for the VIP membership my 1st month to get the $15 outfit (great deal for a long-sleeve athletic shirt + capri leggings), and called customer service to cancel. Seriously, the call was literally 15 minutes (I checked afterwards), and I received an email confirming my VIP membership cancellation less than half an hour later. Yes, the rep did try to convince me to stay, but I was firm while remaining polite and said I just wanted to cancel, end of story. Customer service is NOT the issue here, but people who DON'T READ. I even ordered the top in a size too large and was able to exchange it (FREE exchanges, even on your promo outfit!) for a smaller size by mail, no hassle at all. I received the replacement top ~2 weeks after submitting the exchange and following their instructions. My original order only took 9 days to arrive.

The -2 stars is because the clothing really isn't that great quality-wise (in my opinion). I thought the top was cut weirdly in the shoulders and the fabric was all nylon with just a bit of spandex for stretch. If you've ever worn nylon clothing before, you'll know it's very static-y and not that great (in my opinion) for exercise and sweating. The top also kept riding up during my jog so I have to make sure to tuck it into my leggings before heading out. The leggings are fine though, medium compression and thickness. I think their leggings are just generally better quality than their tops, based on the reviews on the site.

This company is NOT a scam, it just manages to attract people who don't like to read what they sign up for!

Lesson learned, check your credit card statement carefully. Just saw a $67 CAD charge (($49 USD) on my statement. Looked on web and saw hundreds of complaints for 'membership fee'. I purchased a $30 legging a year ago and have been charged $49.95 per month for a year! Luckily I saw it and called today - what a scam! BUT they did credit my card and cancel my 'membership'. I will NEVER order anything from Fabletics again and I'll tell anyone and everyone why every chance I get. How ironic to be such a rip off artist and sell yoga wear. Karma is a $#*! - look out Kate :(

I have unknowingly paid £44 each month and have apparently accumulated £132 worth of credit, which doesnt appear in my account at all I have been speaking to Fabletics for over a month about wanting my money back and they swap back and forth between you dont have an account with us to you have £132 worth of credit with us.
Once again I have emailed this morning for an update and had the same response, you dont have an account with us.
I will be calling citizens advice and the bank today.
Dont waste your time or money. Have spoken to a few people now who have had the same experience.

I didn't realize until today that I've been charged every month on my debit card the last 12 months a $49.99 fee from Fabletics.com. I called the company just now and was told that I should read the small print. If I cancel now, they will allow me to keep the $600 they debited from my card for purchases on their site, however I will not have the VIP pricing anymore. I explained to the representative I don't want to purchase anything from Fabletic's and only want my money returned. Regardless, how can you take money from someone and not allow them to have the benefits that came along with it?

I don't recall seeing any fine print or a choice to select a one time purchase or membership. I do purchase online often, as I don't have time during the day to visit retail stores. I'm fairly cognitive of reading the details that are in front of me.

Stay away from this company. I can't believe Kate Hudson has put her name and face with this company.