I had two membership credits I wanted to use. I had to call in today to have someone remove an outfit from my cart I didn't want. Then I tried to put an outfit in my cart and was unable to. Then I found a second outfit I liked and when I tried to order it, I had to have someone apply my membership credits for me. This was ridiculous. I have a membership with AdoreMe and it is SO much easier to use and they do a better job of ensuring the happiness of their customer. At least offer me a pair of leggings for my time!

Fabletics, has been a nightmare for a month for me. I have been a vip member for over a year, I placed one big order a year ago and had no problems. My second order has been nothing but problem, I placed in on September 28, and still my order has not been fulfilled, had numerous calls and emails and no one can give you answer. All they tell me is that it's going to be shipped out tomorrow this has been going on for two weeks. I can not understand how this company has no overnight shipping option on top of how they can not tell you when your products are going to arrive. They know to take your money every month but not how to ship there products out. I am canceling my membership immediately.

I've been a paying customer for at least a year now and I love fabletics. The website could use some work- especially with offering more ways to filter searches. My leggings have all been thick and amazing. They rival the brands I pay much more for. Every item has been tts and held up well. Never see thru and I love that I can skip each month if I don't want to spend anything. Shipping has been quick and customer service is okay!

They charge you a monthly subscription that is automatically charged and not only do they make it very hard for you to get out of it I am finding it Extremely hard to get a refund.

Talk about a marketing scam. The fact that you sign-in and create and account - the purchasing process drives you to it - forces you into a program where your card is charged $49.95 even when you are NOT interested in buying anything. Not only you are blinded into signing into this monthly charge but they also USE your credit card info without your consent! This company deserves taking it to the better business bureau. I will for sure try to start the process. SCAMMERS!

Ordered a 2 for 24 leggings deal. Received one size too big and was told I could not return the leggings. So I go to facebook with my complaint since their customer service line was hard to contact. I was then told I could return them through facebook. I told them the correct size and the item I would like in place of my exchange. Waited weeks only to receive another big pair of leggings. After contacting them through their facebook rep, my message was read but ignored. So now I am stuck with a big pair a leggings I cannot fit.

I left a review that they wouldn't allow me to exchange or return a legging and the reason was they can't generate a shipping label... They don't know when they can resolve the problem either and just told me to wait but no one actually reach out to me since then.

Someone replied to the review saying the representative will contact me. Yes they did, but the message they left just looked like an automatic reply saying "we encourage you to take advantage of our hassle-free 30-days returns and exchanges policy if you aren't satisfied"...

"Hassle-free 30-days returns and exchange" but the truth is customer can't even exchange or return and no one's ever gonna help. Please resolve the problem and don't sent me irrelevant reply.

I pay $49 a month you have a special 2 for $48 legging special, I apply it to my cart- only to find out that I can't use MY Money for said special. What kind of ridiculous crap is that? I'm a VIP member, shouldn't I get special offers and be able to spend MY Money on your special offers. I'm canceling needless to say. The "credit" is money pulled from my account it's not credit your giving me- so why can't it be applied to my purchase with a special offer. VIP membership? Nah! Nope, sorry!

I placed an order for a top and pants then they continued to charge me for 4 months! When challenged you get a scripted response and a very unprofessional pressured response. The manager agreed a 3 payment refund (but the amount did not add up to 3!) I am contacting trading standards and my credit card fraud team. They agreed to cancel the VIP scam however I rang back and guess what they hadn't! I cannot explain just how ignorant to this the call centre staff are, they must get this almost every call. DO NOT BUY FROM THIS COMPANY!

I ordered a couple of items, which did not fit so I returned them. Then they randomly charged me $49.95 per month for the last 3 months. When I called to get a refund, they said I had signed up for their VIP club, which has a monthly charge. I told them I absolutely had not and requested a refund. They continued to "explain" about the VIP club and its "benefits" and said they could not refund me. I see where one reviewer said they wondered if Kate Hudson is aware of how the company operates. It's HER company -- of course she's aware. What a crook she is. I'll not pay to see any movie she is in again. P.S. When I said I wanted to cancel the VIP Membership they said I had signed up for, the representative said "If you do, you'll never be able to purchase from Fabletics again." Wow - outrageously bad and rude customer service, but I guess that is how disreputable, scamming people operate.