I ordered two pairs of leggings and I didn't know it would automatically sign me up for a membership account. Since I didn't know it would sign me up for an account, I was unaware of the $49.95 monthly charge if you don't request to skip the month. I was charged so I called fabletics to cancel the membership. They said the $49.95 goes towards store credit and I asked if it would still be there if I canceled, they said yes. I have been trying to figure out how to use this "store credit" in the checkout but I have no idea how to. They are very unclear and pretty much trick you into become a member. I was VERY unhappy with my experience.

This site is a scam. Just got an email saying my order has been placedI haven't been in the site in weeks! $97 for clothes I believe I had in my cart from before but never purchased. RIDICULOUS AND ILLEGAL! Horrible customer service (one time I had someone fall asleep on my call and I had to scream to wake him up. Then refused to get his manager or have them call me back). I can't count the number of times I've had trouble with this incompetent company.

This place sucks. Clothing quality is actually not bad, which makes this extra unfortunate. Not worth it though!

Is this a joke? How are so many reviewers getting "scammed" out of their money? Have some accountability, people. Set a calendar alert, use a sticky note, or just use your brain to remember to SKIP the month via the website. This is not rocket science. The website is very clear that you will be charge the monthly fee- which can then be used to purchase items- if you do not log in and hit the button "skip this month". Take the 5 minutes to look at what you're signing up for. I just don't believe that all these people can compose well written complaints, but are unable to understand how BASIC SUBSCRIPTION services work. These clothes are great! I have leggings, bras, and tanks that have lasted me over 2 years with regular use. Again, READ the care instructions and your clothes will stay in great shape. I HIGHLY recommend Fabletics.

This company is a total scam. Apparently, if you buy anything on sale, it's considered "Final Sale". However, they do not clearly tell you that on the website. They recently had a Memorial Day sale and everything was half off, well apparently, all of those items were final sale. If you buy anything in their "sale" area, it is also final sale, but again- they don't tell you. It's a rip off bc apparently, the only things you can return are the regular priced items which go for $49.99-$79.99 and up. We should really all get together and report this company to the Better Business Bureau as well as Consumer Reports. I see a class action lawsuit in the future. This is not how you build a company of loyal consumers. I think it is false advertising, plain and simple. I think the way they get you is when you are first testing out the products, they do allow you to return. But once you become a "VIP" member, is when everything gets worse. That seems another false-advertising scheme, ha, VIP my you know what.

I've been trying to cancel this "VIP" subscription all morning. I ordered the 2 for $24 leggings, but do not want to commit to a subscription until I receive them and actually decide whether or not it is worth it. They will charge you for the VIP subscription before you receive your first order.

You cannot cancel the subscription online, no one answers phone calls, and I've been looking at this blank "Live Chat" screen since 9am this morning telling me that I am "Connected. Wait to be attended". I posted a response to a post on their facebook page of a similar complaint, and heard back from Fabletics on the post immediately asking me to private message them to resolve the problem. I messaged them a few hours ago and still no response.

If only they were as attentive to their customers as they are about hiding/covering up negative feedback or complaints...

Seems like complaints about their business practice and customer service go back years, as well as replies from a representative promising to improve, which clearly has not been the case.

The VIP membership program is a ruthless scam, designed to steal money from their "VIP members". They charge your account $49.99 unless you skip the month. You are only allowed to skip between the 1st and 5th of each month. If you want to skip on the 31st for the following month, they won't let you. They make it as difficult as possible to skip a month or to cancel your membership. The worst: Any discounts on the site do not count when you use your membership credit - you pay MORE as a member. Shame on you, Kate Hudson.

They require you to "skip" each month between the 1st and the 5th or they charge your account $49.99. They don't send you anything, just charge you. They say they will send an email reminder, but this doesn't always happen. In order to cancel the account you have to talk to a live representative who doesn't speak clear English, and I couldn't understand them! Then you have to fight for a refund for money they took without providing any product or service! It is unfortunate, because the quality of the products is good. The experience isn't worth it.

Absolutley horrible, never did i see or was aware they were going to be taking 50$ (actually 70$ for me since im Canadian) out of my account every month for literally nothing! They advertise that its a free membership and that you dont have to spend ANY money yet they just take money from you if you dont "skip the month" which i was never informed about as when u first purchase something ur able to join the membership for FREE and does not say anything about a monthly charge. AND you have to remember to skip EVERY month?! Whos got the time!? Kate hudson is scammer and there is no reason she needs any more money but takes the money from people withtout disclosing all the information. Shame on you kate hudson whatever it is ur famous for (acting? Barley.)

This is the 2ND time that I have been charged even after clicking the 'skip the month' option. I got a confirmation screen each time but when I called they said "It looks like you skipped but it didn't process properly." SUPER ANNOYING because before they charge you, you don't get any warning, they just randomly take it (not on a certain date, like 2/3 weeks later) which sucks because I am supposed to go on a day trip tomorrow so now I may not be able to go.

STAY AWAY. Fabletics is 100% a scam, just as 'goop' and 'poosh' created by GREEDY and deceptive celebrities with a business model that relies on a hidden subscription where they can easily charge your card monthly and scam you out of your money. Its an easy way to scam impressionable people who wanna feel like lousy celebrities, or people who were simply desperate for new work out leggings and found themselves suddenly broke from monthly charges they never agreed to. The quality of customer service and integrity are trash that they sell as 'VIP', luxurious, free, and easy when its literally and figuratively a trash can. (Then again, even 'poosh' is less deceptive than fabletics because at least their $1,390 garbage can is clearly marked and if your stupid enough to buy a $1,390 garbage can, your only playing yourself anyway. Fabletics though, is playing everyone)

I wanted to write a review for Fabletics because I feel like they have so many bad reviews on the interwebs and I love their products. Their high-waisted powerhold leggings are seriously amazing. They hold you in so well and are super flattering. It is kinda annoying that they sell out of colors quickly though and I wish they had more options for the capri and crop styles.

I started shopping there this year and their customer service has been amazing. Before starting to shop there, I had done my research and read some reviews. Review after review from when the company was first founded was negative, especially around customer service. That is not the case at all anymore. I always am able to talk to someone over the phone very easily and they are always very helpful. They definitely have taken the criticism and shifted their company in a positive way.

For all the people complaining about the membership. It explains it several times what you are signing up for. I don't get how people feel "scammed" since it's explained so much.

Just wanted to give my two cents. I love it!

DO NOT EVER PURCHASE ANYTHING FROM THIS COMPANY. They will take your money and never tell you. I hear people raving about fabletics so I thought that I would give it a shot. WORST MISTAKE! They will charge you $50 every month without telling you. I called back in February 2019 and explained that I was unaware of the terms. I was able to argue my way into getting a full refund. However, I insisted that my account be canceled in order to stop receiving charges BUT THEY TOLD ME THAT IT WASNT POSSIBLE. These people are instructed to lie and manipulate people into paying money for something they didnt even know about. Anyway, so fast forward towards this month and the representative told me that I COULDNT GET MY MONEY BACK because they have already refunded me once. Like seriously, how do they have the audacity to tell me that I cant get MY OWN F*ing money back. MORAL OF THE STORY DONT EVER BUY FROM FABLETICS