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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
















Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I love the fit, and colors of Fabletics! The material is stretchy and super soft to. Lots to choose from. Nothing better than a colorful outfit to make you feel good and more motivated to workout! Instead of treating myself to junk food for hitting a goal I like to get a new Fabletics outfit
Ever since I discovered Fabletics, I slowly started to replace my old sports equipment. And everyone notices. Great quality.
Hello Diana,
Fabletics promises to provide you with latest, branded and high-quality products. We are always happy to serve members like you. Thanks a lot!
XO,
Ivy
Ordered two pairs of workout pants and one started unthreading in the crotch area after 2 wears. I wash workout clothes carefully so no matter what kind of deal I get to buy the pants it ultimately isn't worth it if the pants fall apart so quickly. The second pair was fine but I can't get passed the quality issue I had with the other pair.
Hello Alexandra,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
I called twice this morning.
The representative and I seemed to experience significant difficulty understanding one another. He/she repeated the sentence about sympathizing with my issue and assured me that we could find a solution. I could not understand the explanation as to why my credit could not be used on my most recent purchase. Ultimately, I gave up.
I hung up and called again. I could understand the second representative a little better. I believe the issue has been resolved.
Hello Simon,
First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.
Best,
Ivy
The highwasted pants smooth out all the right places and the fabric is very nice. When folding forward they are thick enough the keep all the things covered. Excellent products!
Hello Carly,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Fabletics. Happy shopping!
XO,
Ivy
Got a hole in my leggings, took them back to see if they could help me because they were just over a year old they said there was nothing they could do. I also got a hole in my Lululemon leggings, which are over five years old, on the same trip to the mall, I took them to see if they could help and they are fixing them for me. Disappointed Fabletics cannot offer the same service especially when the leggings are significantly newer. Makes me double think where I spend my money.
Hello Alejandra,
Thank you for taking the time leaving us a review and feedback. We're so sorry for the overall experience. We always strive to improve our services and feedback like this from members are very much appreciated. We will reach out to you via email.
Best,
Ivy
Will continue to purchase. Love all the deals too! Get complements. Can wear all seasons. Dress em up with cowboy boots or down with flip flops. Very versatile!
Hello Diane,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
Nice summer top. This top is comfortable and cool for hiking/ walking. Would also look cute knotted. Material is more flowy not tight on the body
The pants are amazing, I just wish I would have bought a smaller size! Will def be buying another pair soon!
Hello Andrea,
Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat from 6am - 6pm (PST) 7 days a week.
Best,
Ivy
All of the Fabletics bottoms I have purchased have been of great quality and fit. The double stitched seams are secure and the fabrics are comfortable. Size is true to fit.
Hello Ann,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
I love Fabletics! The BEST leggings, shorts, and bras that I own. Wish we had a store in Nebraska! All the sizes fit so well and the customer service is timely and always answers my questions!
From the moment I walked in the door customer service was first class. Your Manager was polite and so knowledgeable knowing your merchandise. She helped me in 10 minutes and I was out. I will never have a perfect purchase as I experienced today. Ms Myers was first rate.
I love how fabs fit and feel. They are so comfortable and you can wear them any where. I have to buy them for my daughter everytime I order because she will borrow mine if I don't.
Hello Cindy,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Fabletics. Hope to hear more from you in the future!
XO,
Ivy
Don't quite understad how it all works. You should make a quick video on how it all works. Quality of the fabric, especially the tops are disappointing. I hate the oversized arm holes.
Hello Cellini,
Member satisfaction is always a number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy
I signed up recently. I missed the cutoff day to go in and review the outfits. I received my credit of 49.95. I ordered a pair of leggings and it was less than 49.95. So i apparently paid for 2 items for last month. So I was dissapointed. I had to walk into Del Amo store and ask more questions. The lady helped and explained how it works again.
Hello Cynthina,
Thank you for sharing your experience with us. Your feedback will help us know what we can do better. We value your opinion and see it as an opportunity to learn and improve. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
Very happy with fabletics! Great quality, fit, selection and service. My daughter is an odd size and has a hard time with the bottom half. Since we started shopping fabletics she has really filled in her wardrobe and feels so confident with what she is wearing.
Hello Kathleen,
Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love to us. Have a nice day!
XO,
Ivy
I love my Fabletics! I know that my sizes will fit, and they are excellent quality. It is rare that I'm not wearing Fabletics to the gym!
Hello April,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
XO,
Ivy
I have purchased two different items and the medium is too small and the large is too big. So don't think I will continue with my membership.
Hello Sabina,
Please accept our sincere apologies regarding your recent purchase with Fabletics. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
I've made quite a few purchases and there's not one item that I didn't like. I think the clothes are made very well and the quality is awesome. I'll keep purchasing.
Hello Andrea,
Thanks for the feedback! We value your trust in Fabletics, and we will do our best to always meet your service expectations. Keep slayin' in your FAB items!
XO,
Ivy
Your sales associates are amazing and so helpful. I wish the store had more stock. I know if a new collection comes out, I have to try to shop it right away or else everything will be gone. I went for the Maddie Z collection and I shopped only two days after it dropped and the store barely had any sizes.
Hello Courtney,
Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. Thank you!
Best,
Ivy
Answer: I did read the fine print, as stated, which you find out when you are about to place your order. Those few who LOVE Fab would have you believe, that we are dolts and can't figure out this "club" has you by the short hairs once you order 1 outfit... the hook is set. So if you wanna hassle with the $49.95 charge that you may or not remember to decline each month, see the charges on your card, only to find you have "store credit" instead of the charges removed... then by all means, place your order. As far as the 16% "like" rate at the top, THAT in itself should let you know, steer clear. It took me MANY attempts just to stop their emails from coming to me... finally!
Answer: Hi Heidi I really would cancel as soon as possible because if you don't you will be charged whether you buy anything or not. Do it now because if not before 5th, you will be charged. You have to do this every month it's really not worth the hassle, I would buy from the high street at least you know where you stand. Also, I am assuming Myka works for the company! There are very few positive comments about this company I would steer well clear.
Answer: I rang my bank and told them to stop any future payments leaving my account. When I finally got through to fabletics, I had the worst most arrogant a***hole in customer services so I wouldn't bother wasting your breath
Answer: When I cancelled, I made sure that I used up every dime of credit because I was pretty sure that this shady company would take the credit I was owed. Someone should start a class action suit against them. They just do whatever they want...
Answer: The best thing to do is to use your credit and buy something in the amount you were charged and then call to cancel your membership. You can try to get them to reverse the charges but chances are you won't get it back. Don't cancel until you use the money you already paid though!
Answer: All the good reviews on this site most likely come from employees, you could ask them.
Answer: Unfortunately this company is corrupt. You'll have to call relentlessly until they answer. I cancelled over the phone successfully. Leave a post with your negative experience getting a hold of someone to cancel.
Answer: I bombarded them on twitter and Facebook. They got back to me quick!
Answer: No you are not. Cancel it asap and then you won't get charged the monthly subscription charge. Best to call them and cancel it over the phone, and then send an email stating that you called and that they promised to cancel the account just as back up.
Answer: I think you should be okay! Canceling it is easy but I really doubt they'll send you a bill! I used it for a while and had no problems until this one but they were so beyond rude :( unless they have your billing information they can't just charge you!


Hello Melissa,
Wow! Thank you for the feedback! At Fabletics, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members.
XO,
Ivy