They are the worst! NEVER leave anything in your favorites or waitlist. They will automatically place the order for you and charge your account. Also, I've skipped two months in a row and they still charged my account. I've called customer service numerous of times and they treat me like an idiot stating "please check and refresh your device a couple of times when you skip each month". Really? I want to cancel the account but I am now I'm stuck with over $200 in credits that I don't care to use in their store or on their products. What a SCAM! I also love how they ask for your purchase order below so they can find out who you are. I don't give a hoot.

I was so excited to order from fabletics and ordered pieces in my usual size 4.
Mostly all my items are too small. When I tried to return them i didnt receive a return label.
I have no contacted the company 7 times about this problem and they keep telling me they have contacted the label department and i will receive one within 24 hours. It has now been 3 weeks since i began the return process and im really fed up. Dont think il be ordering again as i feel im now stuck with 7 items that dont fit. Very disappointed

I was a member for over two years. I had been charged when I skipped the month a few times but this was the last straw they charged me the 20th of the month when I skipped when generally I am charged the 6th or 7th. I was told that this is normal and when I said I wanted to cancel. I was essentially told that it's ok, we don't want to lose you and we will give you 20% off. I continued to say I wanted to cancel and the representative continued to pressure me into staying. I simply just wanted my money back as they charged me at such a weird time but hear we are, canceled my membership and am never looking back. The clothes are nice and I enjoy them but the customer service is absolutely horrible every time I've interacted with them so I'd just pass and go by some other work out clothes.

Placed an order TWO weeks ago, was told at check out it would take 3-5 business days so I should have gotten it fairly quickly. However, I found out that they use fedex smartpost which is extremely slow and now every day I check the tracking info and it keeps getting delayed 2 days at a time. Its been over two weeks and I'm still waiting. I could have ordered from outside the country and would have had my items before these damn leggings... I do not recommend ordering solely based on who they ship through

My experience with this company was great, until I actually had to return an item. I ordered a jacket in my regular size, but the jacket was wayyyy too oversized. I contacted customer service and they sent me a shipping label. I went to send the item in the mail and the post mistress informed me the shipping label was incomplete. I have been trying to get a complete and functional shipping label to return this stupid giant jacket for nearly 4 weeks now and their customer service has still been "working on it." I am extremely frustrated and will probably never order from them again.

I signed up a a Black Friday sale and was unaware I had to pay a membership fee, maybe I didn't look hard enough but it's definitely misleading that they are not upfront about that which is insanely frustrating. 2nd they are supposed to send emails apparently before they charge you an didn't receive any. Finally I call to cancel because this is ridiculous I'm not paying $70 a month and yes $70 because I'm Canadian, not the $40-$50 they advertise and don't tell you conversion will be applied, then I speak with someone who says I have $150 worth of credits on my account and I should use that first before I cancel so I say fine might as well then when I try to do just that it STILL finds a way to charge me like wtf saying I need to pay $30 so I call to cancel and this lady was nice at least but she still did try the whole credit thing on me again. Point is no way will I shop here again, very misleading and not worth the $200 I was charged FOR NO PURCHASES

I went online to skip the month on the third, and couldn't find an option to do so anywhere on their website. I thought because I had mad a purchase 5 days prior and received it February 2nd, that counted as my monthly purchase and explained why there was no button to skip. Then I noticed I still got charged, contacted them, and it was no help. I deactivated my account. I have skipped the month multiple times and have never had a problem finding the skip button. Would never purchase from this site again which sucks, because I like their leggings.

I called to cancel my VIP account months ago and they told me I had no account under my email, phone number, or card number. I had been continuously charged the monthly VIP charge cost, so I contacted the customer service department and they told me I had no account under my name and that Fabletics had not charged my card. I continued to get charged month after month, not knowing how to get this resolved. Finally, I called after getting charged $300, and they told me that my VIP account was still active and then they had never received a call from me to cancel my account. I am beyond upset because they said they could only refund me for $100 dollars of the amount they had charged me. I am a college student who is now out $200 dollars that I now have to spend on leggings instead of groceries because their customer service lied to me on the phone.