I purchased a gift card for my girlfriend for her birthday. I got an email confirmation that it was purchased and the email for my girlfriend was correct as well however, we never received the gift card. We called several times trying to get the gift card or just the money put on her account but every person we talked to said they couldn't help us. They kept giving us different phone numbers to try and tell them out problems. It was an absolute mess and waste of time. I will never try to buy a gift card from them again. Absolutely awful.

The clothes I ordered from Fabletics and kept are great. I would buy the shorts I got again. However, my main frustration w was with the lined Franchise Short. I had previously bought a pair in April that I really liked. I tried to buy the same pair in a different color, and the shorts themselves are different, not just the color. I didn't get any help from the customer service team member I spoke to and was very frustrated overall trying to explain the situation. I didn't get any resolution. I kept the different shorts because they are still good, but not exactly what I wanted.

I was a fabletics member a few years ago and stopped because I had purchased enough items. I reinstated my subscription a few months ago...
The leggings aren't the same the stretch on pqwrhold isn't forthcoming nor does it hold you In When our running... I constantly pull them up. And I'm 5'4" and 120 lbs... in an XS.
I have returned items and they can not find them so I have no credit to my Acct. Yet I called for the packaging slip and was scanned yet I received no credit. Customer service when call is horrible they are untrained. I'm will be ended my fabletics journey and won't be coming back. Overpriced and bad quality

I have been a member now for a few years and I love the gear that I have purchased and you cant beat the quality and construction of the garments.

I ordered 2 pairs of leggings and signed up for the VIP membership. After the first monthly charge, I kept trying to order some leggings, however, the style and size I wanted was consistently sold out, so I called and cancelled my membership as I couldn't see the value in keeping it if I couldn't order what I wanted. They allowed me to keep my credit for the monthly fee, great. Fast forward two months and the style and size is finally available, so I can use my credit. I continue to checkout (and pay) as a guest, but the only way to complete the order is to check the box and enroll in the VIP program again! So now, in order to spend my credit that I've already been charged for, I have to pay a higher price (which, I understand as I no longer want to be a member) but am forced to join again and go through the process of cancelling all over again. Terrible business practice.

I tried to order for the first time and my order didn't go through for an unknown reason. However, I was charged 2x for that order. On top of that I got no confirmation email. When I called the customer service line they told me not to worry my money would be refunded eventually. When I asked for an email confirming the order canceled and I was to be refunded the company refused stating I'd have to trust them but they could not provide confirmation.

They suck you in with a great price on leggings for new members. I thought it would be like most brand memberships that you get discounts and maybe earn points but instead they charge your card $50 a month (for nothing!) and hope that you do not notice! They provide not notice that the charge is about to be made or that it has been made. When you go to their website you cannot even see how much credit you have - if this is not a scam then why are they trying to hide it from their customers? When you do notice they will only refund part of the money and say you have to spend the rest on their merchandise. If they had products that were worth the $ they would not have to trick people into getting charged $50 per month that can only be spend on their overpriced products.

I have been a loyal customer since 2014, always diligent about skipping my month. I skipped my month as usual and they still charged me. So I called and they refunded. Well turns out they can take the money out right away but it takes 7 days to refund. They apologized and admitted it was an error on their side. Yet would not do anything to help me. For a long time customer you think they would of tried to make an effort to fix their mistake. Just be careful and watch your bank account. Also this isn't the first time they have done this to me over the years. I cancelled my membership and will never support or buy from this company again.