I purchased the product in August 2019 online at a discounted price, but with no other option but to proceed into browsing of the website unless agreeing to the VIP Membership. No business does that. To become a member, you need trust building. They then started to charge my bank account every month $50 for over a year without me, purchasing from their brand. When I approached them for a refund, i had to make extensive calls with getting nowhere solution, to do that. Plus when the last representative I talked with, was so adamant to saying and repeating IRREVERSIBLE refund policy, plus they will keep me on 12 months to do purchase with them. And I have no choice, other than that.
Second, the representative kept on saying that it is your FAULT multiple times, not to have read the terms and conditions before agreeing to it... But as I read other peoples review, they are saying the same that there was no other option to move further on but to agree to the only VIP term offered there on the website. I have never seen anybody do business like that... by coercing! Fabletics are located in California, but the representatives are all over the world who connect with you, while you explain them your concern. It took me 4 long calls to reach out to them and have a ask for my own money back. IT IS A SHAMEFUL THING for FABLETICS to do. Takes somebody else's money and claim it to be theirs now. Making you feel guilty for asking it back... IT IS SHAMELESS ATTITUDE OF FABLETICS and its workers. PATHETIC, if they want rich customers to purchase keep the original retail prices... fidgeting shamelessly at getting customers to a forceful buying at deceitful cost.
I wonder how they have HAPPY customers... I believe they are the employees themselves.
I have nothing against the product... but their doing business is ridiculous

I started running and thought fabletics looked great I'm only 13 and was hearing it from dancers like maddie Ziegler the lot so I ordered two pairs of leggings at £24 checked out just normal and my leggings arrived fine and I had no problem with the leggings at all, now months later I keep checking my bank and I have no money so I looked into my bank statements and they were so overdue as me being only young with no income, fabletics had been taking £50 OUT OF MY BANK EVERY MONTH I only ever ordered once not signing up to anything and they are using my details to take out money, it's shocking not happy at all if your gonna order WATCH YOUR BANK

Love the product! Customer service awful!
I took advantage of the promotional offer of 2 for $25. I had the option to cancel with no penalties.
They only sent one pair of leggings and the supervisor named Kaye refused to make it right. She had me on the phone for an hour. I was cut off once and had to start the whole process over.
I did cancel VIP because I don't need monthly shipments. I will order as needed. I am still entitled to the one time promotional offer. Only half the order was sent. Seems like as easy fix! Send me my black size medium powerhold leggings! Shame on you Kaye!

They will cancel your order and not notify you, then when you contact customer service through the chat, they are snarky, and make you feel like you're at fault. They take no responsibility. Then when you right a review you get a response ASAP that say you'll get an e-mail. That e-mail is the most prefabricated useless response ever. They apologize with no effort to make staying with them worth it. DON'T BOTHER SIGNING UP, buy from LuLuLemon, or really anywhere else, my costco brand stuff has better customer services than these guys.

The USPS tracker site says my package was delivered but I never received it. I contacted Fabletics and they said "talk to your apartment leasing office." Did that, the leasing office does not have my package. I contacted Fabletics again and they said "wait 1-3 more business days." Did that, still no package. I contacted Fabletics again asking for a refund and they said they can't do anything until I file a missing package claim with USPS. They are making me jump through so many hoops just to get my money back. Contacting USPS, especially given the current climate, is a lost cause. I don't think I'll ever get my money back. The item that I ordered isn't even available anymore. I'll be canceling my membership. I know plenty of other people who have had lost or stolen packages and other companies simply send them a replacement or refund upon the first request. This is so frustrating.

The introductory 2 for $24 was a bust. They didn't fit (so I returned the items), huge gap in the back of the capri pant, & the shorts were very short; also, neither item was as tight as I expected... they were both "compression," or@ least they were supposed to be. In the meantime, I can't seem to get a replacement. The 2 for $24 offer is no longer applicable, & everything that catches my eye is always "sold out." When I tried to take advantage of the "50% off Everything" Labor Day sale, it wouldn't give me %50 percent off in the "cart." It would apply the 50% off while the item was selected, & I was previewing the pictures & description... but once I placed it in the cart, %50 off $74 (retail), not %50 off the VIP price, which is what was displayed while previewing. At this rate, I'll just order some panties, call it a day & close this account. Shopping is supposed to be fun, this is too much work & game-playing.

Dear Ms Hudson, I have been a loyal customer for years. I earn reward points only for your company to take them back is not used in one year. They clearly haven't thought this through because whe I spend those rewards it means I'm also spending of my pocket! I get compliments all the time o my Fabletics outfits... I happily say where I got them. From now on I'm going to say from a company you DON'T WANT TO DEAL WITH!
Shame on you Kate for endorsing this policy. Your customers are loyal and deserve better.

Bought my leggings and I love them. But Greed and dishonesty as taken the gloss off my purchase. Justfab have been taking money out of my account. Signed me up to a subscription (Justfab)
I couldn't figure out what I'd purchased. Did a bit of investigation £49 gone out of my account today. Looked back then realised it was my leggings I'd bought back in June. £147 later!, Stay well clear of this company... Pretty face and celebrity endorsement... greed all the way!,, will be reporting to Trading standards

Being a pro athlete I have gone through my far share of athletic clothing. The quality of the Fabletics products and totally worth the price. I also jumped in and joined their VIP program which gets you even more discounts on apparel. My favorite bra thus far is the Jolene, with the cute web of straps and so comfortable. The new Oasis bra is fast be coming my second favorite. The Oasis twist leggings are a new favorite too! So cute with the twist detail at the hem and pockets!