I have called and spoke with an asian girl in the islands about six times and was told each time that I was cancelled to be charged again. I have had it! I guess it is attorney time. The last call was an asian male ant he hung up on me. They say the calls are recorded so they are frauds, liars, and scam artists. They owe me $1,072.30
Shame on Kate Hudson!

I have been a VIP Member for quite some time and had even left for a bit and rejoined when they expanded their sizing. My biggest complaint has to be their inconsistent sizing for being exclusively online. I've had items run large, just right and too small. Things will also fit oddly with weird cuts around the bust area or tight everywhere but sagging along the crotch whereby you continually pull up your leggings. As someone who wears the clothes strictly for working out I absolutely hate when I'm have to continually pull up my pants. I've purchased the bra tops in my correct size to struggle to get it on because the compression is over-kill or there is severe side-boob fallout. Petite sizing is still 2" too long.

The reason I pulled out of my VIP this time around was the continual issue with stock availability. You become a VIP not only to take advantage of the cheaper pricing but also to have access to the newest styles first. Every month I'd sign on the minute I got my notification that my styles where available. Within minutes sizing and items would be sold out, as well, I would put an item in the cart, checkout, pay and in a couple of days get notified that the item sadly was sold out and they could not fulfill the order. And the site would often bugger up whereby you couldn't sign in, crashing and finally I'd get in and items... gone. I called in to complain and the Customer Service Agent really didn't care, stated I should sign into my account the minute the notification was received. Clearly was not listening, as I had been doing that. I decided that was it. Clearly my business didn't matter and asked to cancel.

When you cancel you loose all your VIP points that you have collected even if you decide to rejoin, those are gone forever. Just a $#*! way to do business. The competition is "a plenty" out there so keep shopping and don't fall prey to their so-called "deal" and "VIP" Membership. The perks you get with the Membership take forever to build up and you can only use the points to preselected items that are just leftovers from what did not sell on the site at regular pricing. Speak with your money and move on. Glad to be rid of it.

Took 77£ From my account in two week period for a 24£ purchase apparently I've got a shiny new membership I know absolutely nothing about in the uk you must have a cooling off period for such memberships and also returns period I asked about both and was basically given the us there anything else I can help you with, am livid I was also told you agreed to this (I didn't) and don't blame our website our website is perfect lady was so professional she couldn't even spell but that's besides the point point is they are scammers that don't work by the book, get it n regret it applies

I received items that were too big and started the process to exchange them. The exchange took over 3 weeks to process. I called 5 times and got different stories each time. Finally I got an email in the 4th week that the exchange items were sold out even though the last rep said it would be held for me and I needn't worry. When I called to follow up around my refund since the exchange was cancelled the rep gave me the run around and tried to offer me a store credit although I returned the original items within the 30 day time frame. Finally 6weeks later(I placed the original order on 9/25 and today is 11/7) I was able to get a resolve and a commitment to refund my credit card within 5-7 business days. Again, this had to be the worst return/exchange experience I've ever had with any retailer. Fabletics really need to get more organized to make this process much more seamless for the customer!

I ordered items that never arrived, so I was given store credit of about $75, then had a member credit for $49.95. I used these two credits to order $104 worth of merchandise. But was then charged an ADDITIONAL $6, on top of already having more credit than was necessary for my purchase. So, not only did I have my leggings lost, then had to purchase others I don't really like because my first choice was sold out, I was also massively over charged. Something is up with Fabletics. I've been ordering from them for years, but lately, I keep getting scammed out of money and product.

I have never heard of this brand before, until I noticed regular transactions on my credit card going back to May 2019. I googled it and found out its an active wear brand that charges US 49.99 for a VIP membership - the same amount that was coming off my card. I assumed that someone had got a hold of my card details so I cancelled my card and reported it to my bank (Westpac). Westpac said there was nothing they could do because I should have noticed it earlier and that "its not fraud because its been going on so long". They suggested I call Fabletics to report it. While googling their contact details I found many customer complaints about money being charged without consent. I started to realise that it didn't make sense for someone to steal my card details only to sign up to a plan where you are only charged when you don't purchase anything. The only person/group getting anything here is Fabletics. There are no other dodgy transactions on my card. If someone had my card details surely they would buy something else? So I believe its the company itself that is scamming me. I've decided not to call them because I won't get my money back and will just be charged international call costs. Avoid this company and keep a close eye on your bank statements!