I had placed an order for 6 items and while the ones that did fit are wonderful two items that were sent to me were the wrong size. I called customer service and they said they would issue me a RMA so that I could get the correct size but they never did.

Worst customer service I have ever dealt with. If you will be returning anything they will take a month to process it. Advisors will be turning you in circles asking random questions irrelevant questions. It's been nearly a month since I returned to legs and just had another useless conversation with an advisor who said they still have not received my parcel though Hermes has delivered it ages ago. If you have time to waste order from this company and enjoy the ride.

Also, leggings are see-through.

After an extremely frustrating ordering process, I FINALLY received my product. The sizing was inconsistent so I had to send one item back for an exchange. That was over a month ago. I have spent over 4 hours with Fabletics customer service trying to get the situation resolved. FOUR HOURS. I still do not have the product. The product I originally ordered and paid for was sold to someone else while Fabletics took their sweet time processing my return. Each time I have contacted their customer service, the agents I have spoke to have been very kind and tried their best to help me, but nothing has ever been resolved. They tell me they will escalate my case, make notes on my account, and to contact back in a few hours or the next day, but every time I contact back I have to re-explain the whole situation. It's not a difficult situation. I am simply returning an item for a different size. This has been going on for 2 months. TWO MONTHS and my replacement has still not been sent or processed. The worst part is, I think I might actually like the product, but there is no way I will ever attempt to order anything from them again after this fiasco. Spend your money elsewhere if you plan on wearing anything you order anytime in the near future. I am appalled at the way this company handles simple exchanges, especially after touting their easy exchange process. Shame on you Fabletics.

The leggings keep slipping when I'm running. Constantly have to pull on the waistband to keep it up. The fit is terrible and it is uncomfortable.

As a first time customer I was thrilled to be a VIP having good deals but some items ran too small so I requested an exchange and returned my items right away when I received my exchange items back it didn't include the items like nu original purchase. I spoke to 5 different reps and they still couldn't help here I am more than a month later they decided to refund the item that was missing and when I tried to purchase the same item "it was out of stock" they could not help me the whole month in getting me the items that were missing just very disappointing and worst customer experience really ridiculous to go through this as a first time member.

Like many people, I've been living in my leisure wear during the pandemic, so I've been wearing my Fabletics pieces more then ever before, and I'm starting to think they are not worth the price. With constant wear, they are not aging well. All of my leggings are pilling, and I'm getting small holes in them. I've even noticed a small hole developing in my wide-legged yoga pants. I believe most of the pieces I'm having issues with are less than a year old. For the price, they should hold up better. I'm considering canceling my membership.

I absolutely love the shorts five stars there, but the color options are so limited and the shipping ETA is always off by at least five days so for shipping and color selection I have to go with 1 maybe 2 stars.

First, I'd love to start by saying the Customer service is EXCELLENT. Quality of items are okay, selections are bland. I come back every so often for a cute outfit but usually find myself skipping lots of months due to items being out of stock or just not impressive quality/styles. By the way, I rated this three stars but when I post it, it shows 5.