Unfortunately my teenagers bras have same sized pads as my much larger bras. I'm a meeting while my pads shifted for the millionth time. Very disappointed on bras.
Love our leggings though.

I had a VIP Fabletics account and was happy to use it letting credits roll over. I noticed credits started disappearing (totaling $300). After several hours of calls, I was advised that credits only last a specific period of time. Fabletics agreed to reimburse me via vouchers which I agreed to, BUT the vouchers did not work. I tried contacting Fablectics and the voucher company who kept bouncing me around and never resolved my issue. Years passed and I got nowhere, eventually the issue was resolved, however, at this stage I had moved countries. I tried to make an order, however, was not able to use my credits to order to my address. I called again to find a workaround but was advised there was no alternate solution. I resorted to selling the vouchers at a discounted price, but found no buyers. By this time more than 4 years had passed. I tried all avenues, and had no choice to contact Fabletics again to request a refund - the agent hung up on me! I tried again and in May 2021 an agent finally agreed to issue a refund cheque. I was advised the cheque would arrive in 4-6weeks. 5 months and there was no word from Fabletics, I contacted them and was advised they hadn't sent the cheque as they needed to verify my address. I asked why no-one had contacted me - the reason, they don't have the ability to contact me! I left it a week and called again, only to find the last agent hadn't updated my shipping address. Now I am being told I need to wait another 4-6weeks. Avoid this company at all costs! I tried to spend $300 and now they won't give my money back.

This brand is an ABSOLUTE SCAM! They make you blindly sign up for their VIP program when you make a one-time purchase. This stupid program charges your card $50 a month! Their customer service is utter garbage and completely useless, especially when trying to cancel your unwanted membership. I wish this brand nothing but continued failure for scamming so many people.

So looking forward to the clothes I ordered. Then I waited and waited and it never came. Last I checked the shipping company it says package lost. Then I called fabletics and called and called and called again (6th call just ended in frustration) They would not issue a refund because their shady shipping company says the package was delivered. Customer service systems are archaic, it makes it impossible to get any service. I have contacted my credit card company to dispute this. Crossing fingers I will get my money back some day.

The worst experience I have ever had buying online from any brand.
I liked the shorts. I liked them so much that I recommended them to my family. Guess where my family lives... We all have the same address. So they did not respect my recommendations (they offer credit of $40 if you refer a friend), they canceled the orders of the three referrals I made, and then did not let me get the VIP discounts - the ones I was supposed to get as a VIP member. They thought I was scamming. I called and contacted them various times to clarify; other members of my family did as well. We each explained and gave a lot of information about us, enough to describe and clarify the case for them. They said they were going to escalate the issue and solve it. I never heard back from them with the solution.
Then there was this item with an additional discount for VIP members. The price for me changed when I added it to the cart. I asked the reason for it and GOT IGNORED on the Facebook chat. I called after that, and they told me they were going to solve it; they also told me again they would "escalate it"... I had the same result again; no response at all.

So, as a customer, they made me explain more than I should have; they ignored me, did not respect their offers, and made me feel weird because I was being treated as a scammer. Therefore, just the worst experience I have ever had buying online. I liked the shorts, but they are not the only ones offering good shorts. I am never buying anything from that brand. It is not worth it.

If they cannot help me with something that should not be that complicated, I don't want to risk having a different issue in the future after knowing the customer service they provide.
The best recommendation I could give any person reading this is: Stay Away from this brand. There are so many other good options.

I've been a "member" of Fabletics for a few years and never loved their structure of "purchase something within the first 5 days of the month or be charged a member fee." Now, I've just learned they recently changed this policy and purchasing within the first 5 days of the month no longer automatically exempts you from the member fee charge. Now, if you don't want to be charged this member fee for a "Member Credit," you have to click the "Skip this Month" button REGARDLESS of whether or not you purchased something already. What's more, I checked back in my emails from Fabletics and never received notice that this policy was changing. This is such an unbelievably exploitative business practice, knowing people won't realize the policy has changed and will be charged unnecessarily. That's not at all a way to run a business if you want your customers to remain loyal. It's a shame because I have liked most of the items I've received from Fabletics, but I don't know if I want to be a part of such a shady business.

Not happy with purchase experience. Very annoying. Can't cancel. Don't want anymore. Hard to navigate site.

I had to call in on 8 different occasions for a single order that never arrived. I've worked in customer service for over 3 years and I was appalled. I've never asked for a supervisor before but I did twice and they still didn't do anything about it. I was hung up on twice. Originally they refused to refund me but then I finally got a refund approved. When I called back about it (they were supposed to call me) the agent told me the only option was a reshipment. They didn't have any notes about previous calls and I had to argue again just to get an in store credit refund. Absolutely the worst customer service I've ever heard of. If you spend money there you are NOT getting it back.

Ordered 2 workout shirts using my member credits. The tracking was all over the place, and ultimately took just shy of a month to get delivered. Upon delivery the first thing that fell out of the package when I opened it was a warning that these products could contain lead. No doubt in my mind I'll be returning.

At this point it would have been cheaper just to have bought a new wardrobe at Lululemon. This company targets people on their first "VIP" purchase with great deals and you think you made a steal. WRONG. If you forget to "skip" your monthly membership you get charged $50 for a member credit. The website rarely ever had any sizes other than XS or XXL if that. ALSO, if you use a member credit they charge sales tax on that item. You also have to be very direct to get your membership cancelled because the sales people are very pushy for you to keep your membership. They only let you cancel the membership over the phone which is a red flag in itself. Do yourself a favor and never get involved with this company.