Have reach out multiple times by email to only get the same response. Looks to just be automated? Product is amazing! Just never and stock!

I honestly don't even know where to start. Not only did I notice in my emails that my order was going to the wrong address but I contacted Fabletics 3 times to tell them and each time they said it was fixed and what do you know all my stuff when to the wrong address! Then I called to tell them that and they sent it again to the wrong place! I finally returned everything because I was just done. Not to mention the multiple times I was hung up on or disconnected on chat. I truly have no idea how this place is running with how incompetent everyone appears to be.

I love fabletics. I love to be comfortable always and the clothing is just that. My issue is nothing is ever available in my size. 9 times out of 10 what I want is sold out, or it'll be in my cart and disappear moments later as "not available". Superrrrrr frustrating. Then the item is never in stock again. I know I sound like a black Karen right now, but I swear it ruins my day. Please please make more items available for purchase. Small/medium in tops and large on bottom. Definitely should be a healthy inventory for such a large and established company. Otherwise, love them. Found my favs, just wish I can get other colors/options.

Horrible. I saw an ad for a sale when buying 2 pants. I bought them then noticed fabletics withdrawing almost $50 dollars 2 months in a row. I canceled my PayPal account to guarantee no further money would be taken. I would of never agreed to pay almost $50 a month for absolutely nothing. It's a scam. As a hard working mother of 5 kids I felt robbed of a lot of money I needed to put food on the table. Please review my account and refund the almost $100 u withdrew for unknown reasons.

Poor customer service. I placed an order online yesterday, got notification that the order was processed, and was charged the amount due. Today I got a notification that there was an issue because they were unable to process my credit card (even though I was charged) because Fabletics stated my credit card company could not verify my billing address. My billing address and shipping address are exactly the same - as it is in my profile online with Fabletics. The email states to call customer service to resolve the issue. I called them and they said because my previous orders didn't get shipped to this particular address they canceled the order. They escalated it but then it takes another 24-48 hours for them to "fix" it, but I have to call and make sure that this has been done. They cancel your order rather than leaving it open so you can fix any issues. Since they canceled the order, you now have to take the time to go back and re-order the same items. If I didn't have so many member credits that I'm trying to use up, I would just leave it and never shop with them again. I have canceled my membership and now waiting the allotted 24-48 hours before I can re-order. What a waste of time.

I have called to cancel membership 3 times within 4 months and was assured it was cancelled. However, the fee is still being taken out of my card. Beware! This company does not follow through! Very frustrating!

I tried ordering a couple pairs of joggers from them for my girlfriend and when we got them they were very different than what they looked like online and were very thin. When I tried to return them for my money back the customer service person told me that I could not, but they would give me store credit. I ended up doing that and tried 2 different joggers, both of which were disappointing. They did not taper like the photos showed and the sizing was not similar between products as a medium fit for one style and was not even close for the other. I contacted customer service again and they only gave me the option for in store credit. They also only refunded me a fraction of what I had spent.

My mother created an account to buy cheaper but cute active wear. She could not figure it out fully so I had created the account for her I my name (we do not live super close). She then decided to become an memeber for the great prices. Little did she know she was opting into something that would cause financial havoc. Her credit card was charged over $600 without her noticing. I told her she MUST call customer service ti get this resolved. They told her not to worry and they would add back the $600 and something to her account so she could use it as a credit. She was NEVER tons it would expire. Then we went through an pandemic and she was not ordering anything due to delivery and forgetfulness. After she went on to use her credits they were gone. She said it was confusing and difficult to apply the credit at the end without paying for the purchases on her credit card again. I could not get into town to help since I live 3 hours away. Now I can not get ahold of customer service and she is out over $600 dollars. This company is an absolute scam. It's so sad how a celebrity who makes MILLIONS would scam innocent people just trying to look cute for a good cost. My mother would of never ordered if she was not a fan of Kate Hudson. I used to be but now I know she is just as bad as every scammer on the internet. Shame on you for using your power to the wrong advantage. DO NOT RISK IT!

I have been a faithful Fabletics VIP member for more than 5 years. So when I tried contacting them about an undelivered order, all I get is the runaround! Firstly, every phone number tried doesn't work, so I don't even know how anyone thinks it's "easy" to cancel or communicate with them and so I did the ridiculous live chat option. Both agents have given me nothing but the runaround and continue to make me wait 5 days everytome I inquire and then gaslight and outright lie to me about about I placed my order! It's not rocket science as the site actually confirms I placed my order on the date I specified but the agents continue to attempt to tell me that I can't count the days! I am so angry that if this isn't resolved by the 19th, I will be canceling a membership that has been apart of my life for longer than 5 years. I'd rather go elsewhere and spend my hard earned dollars with a company that actually cares about its customers - and where customer loyalty means something. I have been writing positive reviews for Fabletics for years and that stops today.