When I first started a vip membership the app was great delivery was super fast within 5-7 days. Now when I open the app it doesn't load when I have great wifi. It often doesn't show the vip points I have. When I try to use points on the app it says I need to be a member when I already am and have points. If I want to order something I use my laptop which isn't terrible but after I order and get the 5-7 day shipping it has taken weeks to a month to get my things. They have shorted my orders and not sent the stuff after I said something. Costumer service was super difficult and unhelpful. I don't know what's changed in the last three years but it just sucks. After Fabletics will finally allow me to spend my points I will be canceling my subscription.

They have been charging my acct $50 for the last 7 months as I had no idea you had to tell them to "skip the month" in first 5 days of month. Also I did not know I was signing up for a club that would charge me like that as it was NEVER
Mentioned when you first deal with them or I would never have dealt with them. I contacted my credit card company who will dispute charges.
BEWARE never deal with them or you may be gnashing your teeth!

Horrible company with sub par workout/lounge apparel. They illegally store credit info that should not be stored and charge unauthorized credit cards. Tried to get a refund after they charged a credit card that a friend used to purchase merchandise on my account. They claimed it was a default card when I could not see the card information stored anywhere on my account. So rather than charge the card on file for the monthly credit, they charged a card which was stored and used without authorization. Do not invest or have any accounts with these crooks.

My husband was trying to surprise me and he knows I love Fabletics. So he made an account and got amazing deals. Bought stuff for himself too and now they're saying you can't have more than one account per address. How are you supposed to give gifts? Like what I don't have to share an Amazon account for example. They told me there was nothing they could do. Ridiculous. Canceled my order without my consent.

If you're thinking of joining the VIP membership to save money on something you want, just don't. You are far better off paying the full price for the item once.
They say it's super easy to "skip this month" but the button is actually kind of hidden and the email reminding you to skip if you want is a promotional email hidden in the middle of 50 more promotional emails they've sent you. I do really like one pair of leggings I got from them but the sports bras I got are sub par. They quality of the bras reminds me of the quality you'd expect from Zaful, Shein, or a similar site (but of course they are 5x the price). I also find that the inventory runs out very fast so the things I want they never seem to have. I have canceled my VIP membership but really, never should have gotten it in the first place.

The items I see in ads are often not available, not just in my size but in any size. I have worn Fabletics for years. They were my leggings of choice and I trained and ran my first marathon in them. I never had issues with the leggings. My newer pairs that I have received will sometimes get little holes, split at the seams, or not stay up as well. I also don't find Fabletics high impact bras comfortable. I was much happier with Fabletics about 2 years ago, now I often look for alternative choices.

I was so hyoed for the pants to arrive I seen all the ads with Kate Hudson and ordered my first pair. It was the high-waisted band size large Im a size 14. Received it today tried it on and the top of the band keeps rollling down. I have other brands similar and they dont do that. Poor Quality wont be a customer for Fabletics. Good hype and advertising drawing in new customers

I've been with Fabletics for several years now. I cannot tell you the number of times I've had problems with processing my order. They are the worst online retailer I've ever dealt with. Constantly my orders get canceled because of some issue with credit card and billing information not matching up. No other yet retailer has the same issue!
They are a terrible company, the customer service is bad. One would think that instead of just telling me they're sorry they would work with me to process the order and provide something for the inconvenience. Nope Not Fabletics. I suggest
Maybe pay a little more for work out clothes and order from a Retailer who actually has great customer service. I've never had this problem with Athleta or Lululemon. I'll never order from Fabletics again ANF when I asked them to canceli my membership, the response back was oh well then you won't hav access to all our VIP stuff.! Who cares when you can't get your order processed and you end up doing it three or four times. Stupid response who trained these people?

So my advice is just to say thanks for the initial great deal (purchase in the first week of the month so you get items and return as needed before the next month) then cancel membership and enjoy w/e you got while the getting was good.
Story/explanation:
I got my clothes from them and they fit me, look amazing and the quality is great. I only joined b/c of the initial incentive to get 2/$24, I earned free shipping too.
Now the issue is after that initial purchase you don't get anymore great deals or bargains! They lore you in w/ a first purchase discount then everything goes up to the $50+ prices/item!
Also they don't allow you to purchase anything at the sale price unless you have a member credit ($50 charge from your account). Then once you do get the credit they won't offer you the sale price if you try to use the credit, so then if you say to charge w/o member credit then you have to pay out of pocket ON TOP OF THE MEMBER charge of $50.

DO NOT create an account with Fabletics. It is the biggest scam. They say it's easy to cancel but every time I've tried I've been unsuccessful. There is no option on their website to cancel so it says to cancel via call or live chat. Every time I've called I can't get through and the live chat is always closed. The biggest joke. An absolute rort.

I love the ease of use with both the website and in-store experience. I love the memebership! I love my points and what I can buy with them <3

Kate Hudson should be ashamed of herself. What a horrible company. Placed an order MONTHS ago, still don't have it. They sent a replacement and that was also conveniently "lost". No one is helping me and my $$$ is now gone. Just keep being told to "call back in 2 days." And I "may" have a resolution. I just want the products I PAYED FOR. So angry and frustrated with its this HORRIBLE company. I'll keep leaving bad reviews until this is resolved. Do not waste your time or $$$.

They will ignore you at every turn, there is no way to speak with someone over email! ONLY live chat and over the phone! And even then they will straight up ignore you! Not to mention they make most of their money by scamming people out of the monthly membership fee. If you forget to skip they will charge you $65, oh did you wanna cancel now? Too bad you HAVE to speak with an agent on the phone to cancel where they will gaslight you and try to make you stay. This site is disgusting and the quality is not even that great, do yourself a favour and DO NOT SUPPORT THIS COMPANY. (I have uploaded photos of them ignoring me on multiple of their "convenient chat channels")