Purchased several pairs of womens underwear and they all started to disintegrate at the seams, liner came out. They refused to do anything than offer 20% off more, asked to speak with a supervisor and couldn't even get in touch with one after waiting over 20 minutes.

Of course when the New Year's come around we all hear, "new year new me" lol! So of course I set goals for myself this year and needed a sports bra and altho I've been a customer of fabletics for some time now, I've never tried the sports bras ‍ and boy I'm glad I did. It fits really well and holds the "girls" in place. Took a minute to get out of, lol but overall it fits & feels great on the skin. I would highly recommend. Stay true to your size though I messed up on my 1st order and got a bigger size and had to return it.

I went in to exchange some leggings I'd gotten via credit in store because I was trying to match a pair from 4-5yrs ago that was before the style name was printed on the back. (I mean that's impressive itself that I have 5yo yoga pants that are just as good as they day I got them)
The store sales staff was amazing. They helped me figure out which style they were and helped me build an outfit with them to get more bang for my member credit. I got two sports bras with the two pairs of pants.

I love the styles and the way the clothes look and feel. But I am very disappointed in how long each article of clothing lasts before it starts to de-thread or unravel in a way. I love the way Fabletics works and again love the clothes, except they are starting to not become worth any of my money with how instantly the clothes start to de-thread and form holes. Most recently I bought pants, and after one wash the correct way, two buttons popped off. Very frustrating because up until now I have spoken very highly of Fabletics and even though I have had several clothes form holes, I kept buying thinking the next article of clothing would not quickly unravel but it would. So it is frustrating liking this brand so much and how high quality it looks and feels, but just does not last.

Order more fabric in each pattern! Everything on your website is put of stock. If customers don't order everything you make in a specific pattern the very 1st time it is posted they can never have matching sets of anything because every item you make out of a certain fabric will be sold out never to be available again in less than one month. I think that should be embarrassing to you that you can't keep up with the demand. I keep Fabletics because I am cheap, just like you. I don't want to spend a ton of money replacing my plain black gym leggings all the time. As the ones I have wear out I buy another pair of the same inexpensive, simple leggings. Why would any company want to be thought of for using the same cheap, tacky, tricks as Lu La Roe!?!? Look at what happened to them. Look where they are now. They used the same ‘limited time offer', ‘ better buy it quick, while you still can!' sales tactics Fabletics is using. Makes this customer wonder if the companies have anything else in common.

Just buy more fabric in each pattern so you have enough supply for return customers, so you can offer items longer, and so you can actually replace/exchange identical items.

Opted out for the month, was still charged. The site is hard to navigate on an Iphone. So i wasn't able to see the sceen fully and when i was chattig with a rep... she asked me to "hold on" and 13 min later still had not come back. I asked many times if she was still there. She neve responded. So, i had to go an do it all again. Tried to order joggers and it would not let me order because of an error with my shipping address (eventhough this has worked a few weeks ago when i ordered). So, i was unable to order and now have missed the 60% off promotion. I returned items the end of Dec. And still have not gotten a refund. I asked about it and was told it was "still in transit". I did what i needed and need my money

The cute stuff I would like to purchase is never in stock. I totally understand the marketing advantage of how a limited amount of an item creates urgency, but I've been to your site more than a dozen times to look for ways to spend my credits and left the site not making any purchases. If my only choices for my size (L-pretty darn mainstream) end up being olive green or rust one more time, I'm going to stop my VIP membership. There were two times I did try to buy some basic black leggings & mens shorts that appeared to be in stock (Black Friday & a date at the beginning of Dec.), but during checkout I was not able to "verify" my physical address. It most likely was a software problem as I've purchased and received things from Fabletics at this address before. Bummer! I like Fabletics' products and would like to actually buy them.