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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Hello Tracy,
We are glad you are enjoying our products! We appreciate the feedback and happy that you are having a great experience. We hope you will always have a great experience with us in the future! Thank you and have a wonderful day!
Best,
Zeth
Everything ive ordered so far has fit perfectly, and I love the comfort level. Such a great site.
Hello Sarah,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
I was told they were a dupe of lulu so I tried them and I find the seam at the top quite uncomfortable. The only thing I liked was the pockets.
Hello Stephanie,
Thanks for sending your review! Your feedback about our product sizing and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I really like the Fabletics bottoms. I have leggings in almost every style. They are excellent quality and hold up really well. I like that the don't bag out and the compression is great. I haven't had much luck with the Fabletics tops. I find the styles are either big and boxy or skin tight. The website irritates me. I shop from my iPhone and scrolling through the photos for an item and the colour options is always glitchy.
Hello Jennifer,
Perfect! We're happy to hear that our products fit you well! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
It's frustrating that not all of the styles are available in all sizes. I was excited to move up the levels from VIP but I have never received any special deals so it feels like there is no point in buying more to move up in the levels. Everything fits very different which can be frustrating when you are trying to buy things. I know I can return them but it is a hassle and would just like to be the same size no matter the style.
Hello Jackie,
Thank you for writing a review! Your feedback about the availability of styles in all sizes is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
Love love love the leggings. Great fit and no piling. Simple returns and fast shipping.
Hello Giselle,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Was hooked on the leggings from day 1. And all the other clothes that have been added over the years like jackets, tops, the socks and on and on. The customer service when you speak with someone is very helpful. I always recommend the clothes.
Hello Nicole,
It is with great regret that we received your feedback regarding the status of your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The website is so frustrating
I would probably buy more often if it wasn't so hard to use on the phone especially
Hello Rae,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I love fabletics, the clothing is wonderful and returns are painless but only having American prices is the only reason I didnt give 5 star
Hello Kaitlyn,
Thank you for sharing your experience regarding our product and the prices we offer. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
Great experience. Received my parcel in good condition and right on time
Hello Catherine,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I ordered on May 1. It's May 19 and the clothes still haven't arrived.
Hello Lawrence,
Thank you for sharing your experience regarding the order that you have not received. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
Before if you made a purchase at the beginning of the month you didn't have to still skip the month. Now apparently you have to. It seems like an extra step that penalizes you even when you make a purchase within the correct time period.
Hello Holly,
Thank you for sharing your experience about our skip the month option. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I have loved every piece Ive ordered from Fabletics since I began ordering approximately 8years ago.
Hello Sara,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
So easy to use the website also love the monthly credit I love everything I've ever ordered
Hello Sandra,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
I love love LOVE Fabletics! High quality products with good high quality fabric and fit. The VIP benefits are so completely worth it and love skipping the month. Only time an order didn't arrive (once out of a dozen orders) customer service was above and beyond and quickly took care of me and I got a replacement shipped quickly. I highly recommend to everyone!
Hello Allison,
Thank you so much for loving our brand! We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! We are also happy that you like the VIP membership program. Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Actual sizing…………………………………….,,,,,, ………… Unlike fashion Nova and other "plus size" stores
Hello Patricia,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Have a great day!
Best,
Mary
Hey! Okay I never leave reviews but this really deserves one! I got two tights. One of them tucks in my tummy and the other has zipper pockets on the side. Both are INCREDIBLY COMFORTABLE! Like they're true to size, they don't roll down you don't even feel them on you! I am super happy with my purchase and I wanna buy more! I'll probably do a YouTube review on my channel 2 for 24 was a steal! Even one for $24 is nuts for the quality! For everyone who says big girls can't rock tights…never tried these ones! They compliment ur body. Okay I'm done…y'all go get these lol
Hi Tahnee,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your needs! We appreciate the time you took to share your experience with the other members. Keep rockin' in your Fabletics items!
Best,
Kim
My order has not shipped and no update info. It's been about a month.
Hello Dana,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I ordered three items one a pair of tights and a sports bra and another pair of tights and the sports bra and the tights were damaged and then I just couldn't bother to send it back and yeah so I was unsatisfied with the experience unhappy.
Hello Jeannette,
Thank you for sharing your experience with the products that you have ordered. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly to assist you.
Best,
Mary
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Maude,
Thanks for sending your review! Your feedback about our product quality/style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth