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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Nevada
2 reviews
0 helpful votes
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Credits
May 20, 2022

I really am considering canceling again. I shop on the sales and cannot spend my credits then. I refuse to buy something that is less money than my credits. I work hard for my money and refuse to give it away!

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Cynthia,

Thank you for writing a review! Your feedback about our credit is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Love Fabletics!
May 20, 2022

I have purchased several products from Fabletics. I have to say my purchases have always been successful. They fit my body really well, their leggings are squat proof and I love the material. Good quality materials that hug your body in all the right places. Also the price is lower than some other over rated brands out there.
Shipping is usually between 10-12 days.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Natalia,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a fabulous day!

Best,
Renz

Canada
1 review
0 helpful votes
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Fab-U-lous
May 20, 2022

Amazing stock quality
I love the options of Colour's and size inclusivity
Would like to have a little more street wear less workout looks mind u I am
A huge fan! Love the speed of delivery

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Sofia,

Thank you so much for leaving a positive review. We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Weird sizing for me
May 20, 2022

The bra doesn't have enough room for my breasts, but the elastic band at the bottom is not tight enough. This is something that I wouldn't be able to observe before actually sound aerobic exercices in it, since it hard to tell sometimes if it is too tight or just has good support. At one point, the bottom of my boobs was showing up. Not fun. The bottom is also very tight. Now I guess I can't get an exchange since I wore the clothes.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Mathilde,

We always aim to deliver products of good quality and comfort. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Never Quite Right
May 20, 2022

I have ordered many times; tops, pants and sport bras. The price was too good not to try, in the beginning. I have only been completely happy with one top. There is always something off about the fit and/or the feel of the item. I am a very average size 8 without any part being overly big or small. The bras are always too tight around the chest but too long in the straps and gaping. I have even had a seamstress alter a bunch of them.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Wendy,

We always aim to deliver products of good quality and comfort. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Illinois
1 review
0 helpful votes
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LOVE
May 20, 2022

I love Fabletics clothing - they are amazing and never disappoint!

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Brenda,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Canada
1 review
0 helpful votes
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Cheaply made
May 20, 2022

I purchased 2 sizes of these leggings, one size I normally wear and 1 size larger just incase they ran small both fit just fine the larger pair which wasn't as snug ripped down my back end at the seem on the first day very disappointed as I had high hopes judging by the reviews I seen

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ashley,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Fabletics fit
May 20, 2022

Overall any of the items that I have ordered from from fabletics been good. I have learnt to read the reviews as to how items are fitting people. It give me an idea as to size I am going to order

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Dawn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Canada
1 review
0 helpful votes
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Love it - the perfect fit
May 20, 2022

Everything is amazing both men and women's wear. Comfortable and breathable I love the colors.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Beth,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!

Best,
Renz

Canada
1 review
0 helpful votes
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High quality product
May 20, 2022

I highly recommend this brand. High quality and beautiful design.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Sara,

Thank you very much for spreading the good news about Fabletics! We really work hard to provide the best products that we can. This is such a great inspiration for us!

Best,
Renz

Wisconsin
1 review
0 helpful votes
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Always easy to work with!
May 20, 2022

If the products weren't already incredible, their customer service is always so easy and pleasant to work with! They are kind, incredibly helpful and accommodating.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Abbey,

Happy to hear that your concern was taken care of! Apologies once again for the trouble, but happy it all came together in the end. We really work hard to provide the best service that we can. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Fabletics review
May 20, 2022

I like the quality of the clothing. My issue is with how they handle their member credits. If I forget to skip a month they will charge my credit card $69 US dollars. This is part of the membership agreement which I am fine with. My issue is that they do not give you the full value of your member credit. For example if there is an item that is on sale for 39 or 49 dollars they require you use your full member credit (value $69). This is a bit of a scam in my opinion and has made me question if I want to continue my membership.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Michelle,

Thank you for taking the time to provide us with your thoughts on the VIP Membership Credit. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Canada
1 review
0 helpful votes
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Website is easy to navigate and place order. Order arrives quickly.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Lisa,

​We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Great quality
May 20, 2022

Great styles, fast delivery, and the quality is great.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jessyca,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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Pricey but fabulous
May 20, 2022

Their activewear is well made, stylish, and vibrant. Customer service is very helpful with ordering and returns. Not the typical finds for Target, more colors and style features.

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Carolyn,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Canada
2 reviews
0 helpful votes
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Great quality
May 20, 2022

Fabric is always great quality, better than Lululemon I find. I don't like that once I finally accumulate enough points to use on something they are taken away and expire so quickly. There is room for improvement there and would motivate me to buy more throughout the year

Date of experience: May 20, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Savannah,

We appreciate the feedback you shared regarding the rewards points and the quality of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Australia
1 review
0 helpful votes
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I like all the clothing i have brought very comfortable to wear and easy to wash and i like all the different colours of items to buy.

Date of experience: May 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Narelle,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Canada
1 review
0 helpful votes
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Poor quality
May 20, 2022

Even though the price is cheaper than other brands, I still feel like the quality it's not worth the price. Very poor fabrics, stitches are running, and it loses shapes after a few wash. I would rather spend more money on more quality products.

Date of experience: May 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Zeshi,

It is with great regret that we received your feedback regarding the quality of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Canada
1 review
0 helpful votes
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Fabulous Fabletics
May 20, 2022

I have been purchasing my fitness, yoga and Pilates work out outfits from Fabletics for years now. Even just going for a walk, on the treadmill, yoga mat, Pilates machine or gardening outside, these outfits are my 'go to' move-ability companions. I love the movement the materials allow and the comfort afforded on relaxing days. I am not, by any means, an exercise buff due to Rheumatoid Arthritis and it's limiting factors. When I am capable and am getting out there, Fabletics exercise outfits are my favoured. Looking good while focusing on stretching and mobility is a bonus and a capability booster too!
Thank you for keeping me fabulous and capable Fabletics designers! I am very pleased with your products.

Date of experience: May 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jacquie,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Oregon
1 review
0 helpful votes
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My review
May 20, 2022

It was easy to order on line. I love the leggings and the bras.

Date of experience: May 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Barbara,

We are glad you are enjoying our products and the website! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth