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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I HAVE BEEN WAITING FOR ALMOST A MONTH FOR A SMALL ORDER - ONE ITEM AND ALTHOUGH I RECEIVED A MESSAGE TELLING ME THAT MY ORDER WOULD BE DELIVERED ON MAY 19 IT NEVER APPEARED AND I AM VERY DISTRESSED BY THIS AS I NEVER HAVE HAD THIS TYPE OF TREATMENT FROM FABLETICS
Good service and I'm very thankful to be a V. I. P member & the benefits it entail because the ONLY way I can even afford to be a V. I. P. Member and buys clothes at the same time is because not only because of the V. I. P. Deals but mainly because of the "skip this month" option. Without having the option to skip a month, I wouldn't be able to buy clothes at the same time is as being a V. I. P. Member so the deals would be useless to me if I couldn't afford to buy anything!
Hello Sara,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Really love all the designs and fit. Wish the high rise leggings wouldn't run down all the time. There is nothing to keep them up. Otherwise the style, fit, length, colours and quality is great!
Hello Ariati,
Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
Awesome products, comfortable, soft, great prices, I have never had any problems so I can't speak to there customers service. I would definitely recommend this company.
Hello Megan,
Wow! Thanks for sharing a review! We are truly grateful to you for choosing and doing business with us! Hope to hear more from you in the future!
Best,
Mary
The clothes are really great quality and I enjoy the powerhold style. The sizing is as expected I am 5'3 165lbs and large fits good with a tiny bit of room. The only part I was surprised by was my order came in 3 different shipments and I am still waiting on the 3rd and its 20 days later. The first package was sent an a timely manner at least.
Hello Kate,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you right away!
Best,
Dean
Hello Chase,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Leslie,
Thank you for your review. We are happy to hear that you are happy with our service. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
I find the website easy to use, great selections and I like that you can see different sized models in the clothing. I love my Fabletics leggings and sports bras! I wear them all the time, yet I haven't worn any of them out!
Hello Roxanne,
We are glad you are enjoying our website! We're also grateful you enjoy our unique styles and are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The items were great colors and quality. Will be buying from them again.
Hello Crystal,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Always satisfied with my purchases. Sizes are accurate. Quality is great. Styles are current.
Hello Kimm,
Thank you for your positive review and for sharing this with others. It was great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
If you have your eye on something on the site, buy it quick! Many times I missed out on something I liked and before I knew it my size was gone!
Hello Shera,
Thank you for taking the time to leave a review. We are very sad to hear that the items in your size are sold out. We value you as a customer and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
I had actually forgot to skip the month like I always do and decided to check things out. I bought a 2 piece set and they are amazing! I love that I can choose different sizes for the top and bottoms in sets.
The only downside which was no fault of the company (not really a fault of the shipping company either) but there were several delays in shipping. Not a deal breaker at all just a minor annoyance.
Hello Lori,
Thanks for sending your review! Your feedback about our shipping is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
Hello Carla,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope to hear from you in the future!
Best,
Mary
I still haven't received my second part of order. I got a email saying they would be here last Friday.
Hello Crystal,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the status of your order. Our Member Services Team will get in touch with you right away.
Best,
Allison
Love every purchase I've made. The quality is amazing! Love the sales! Always order the tall option, I'm 5'10". I will never wear pants or shorts without pockets again!
Only thing I could suggest, is that leggings be available to purchase in the summer. Year round.
Hi Robin,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I personally find the clothing to be really good quality, fits well and it didn't take that long to ship.
Hello Anne,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Purchased from the men's section for my son. He likes the colour and fit, thank you.
Hello Jennifer,
Thank you for your review. We are happy to hear that you are happy with our product and service. Thank you for sharing this with others. Stay awesome!
Best Regards,
Clark
Ordered high waisted Yoga pants and some sport bras and work out tops. I'm plus size and was reluctant! Checked the size guide and ordered accordingly. Very pleased with the quality and fit…. And everything I bought was on sale! Win, win….
Hello Marianne,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Site is not optimised for mobile so I can't shop properly unless I sit in front of my computer
Also, I had very poor customer experience when I deactivated my VIP status as I filled a cart and then the order was cancelled as I was supposed to verify payment details which had not changed and were up to date - I didn't see any missed calls or emails asking to verify these details
Hello Therese,
Thank you for writing a review! Your feedback about our website when using a mobile device is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Hello Tania,
Thank you for writing a review! We would love to assist you further with the concern you had with the missing item. A representative from our Member Services Team will email you right away!
Best,
Dean
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lynne,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you right away!
Best,
Dean