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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
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Sustainability
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I ordered a pair of pants and 2 pairs of everyday shorts and the materials are great but the leg size is weird. The pants were like wearing a parachute on my legs. I am looking for more fitted leg and stretchy waist pants. Solid sale but looking for something else.
It has been almost 2 weeks and I still don't have my order. No status update on tracking. I never had any shipments take as long as Fabletics.
Hello Ashley,
Thanks for sending your review! Your feedback about shipping/delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
The sale days are obviously my favorite. The powerhold material is durable and fits nice. I love the sweaters. I think the only thing that is missing for me is nice tanks
Hello Danielle,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I have always struggled with work-out wear fits. Fabletics has changed that, I am committed to this brand and am very happy to be a VIP member. My husband, as well as my teenage son and daughter like the clothing too. High quality and great fit. Additionally, expanding the community offers new ways to be active and involved. Fabletics embraces the fact that all bodies types are amazing and deserve to feel good about being alive and active in whichever way we choose. I am truly thankful.
Hello Christi,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Extremely friendly environment, knowledgeable staff.
Hello Cynthia,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.
Best Regards,
Clark
Took longer than expected to receive the goods. One of the goods, the tank top, was way too small (I am a large at every other brand) and was disappointed by the delay in shipping and the way that that the shirts fit me, when I was looking for a good new brand to turn to.
Hello Ben,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I placed my order on May 10th and was super excited for my first pairs of Fabletics because I've heard such great things. However... I'm still waiting for them. Good thing I didn't need them right away.
Hello Porsche,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Deb,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the package that you haven't received. Our Member Services Team will get in touch with you right away.
Best,
Allison
My prior experiences with Fabletics has been great. Ordering has been simple and the products I have ordered and received in the past have all been as shown and the fit as expected. However, of my recent order of three full outfits, I have only received one pair of leggings. The remaining sports bra of this outfit as well as the two other full outfits have yet to be shipped or received. All tracking information still reflects "Ready to Go" as of today's date (5/27/2022). As these were outfits I intended to utilize for classes and a current trip I am disappointed that after several weeks there has been no update and no contact regarding the remaining five pieces of my order.
Hello Andi,
It is with great regret that we received your feedback regarding the status of your order. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I am a PE teacher and I wear athletic clothing every day. I have been using Fabletics for at least 4 years. The quality is amazing and at a much better price than other quality athletic wear. I have every piece I've ever purchased and it's still in the same shape as when I bought it. I have tried cheaper brands, but they just don't hold up like Fabletics. I've tried more expensive brands, and I'm really not impressed with what I get versus how much more I'm spending.
Hello Angie,
We're so glad that everything worked out for you. We here at Fabletics do our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.
Best,
Allison
I love the clothes and the price. From item to item the sizing is not consistent, but that doesn't keep me from shopping.
Hello Aaron,
Thank you for taking the time to leave feedback! We'd be delighted to assist you further with your concern about the product's sizes. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I asked to exchange colors but they did not process the change, the order still says the wrong color. Complete waste of time
Hello Cynthia,
Thank you for your review and for taking the time to share your thoughts regarding the return and exchange policy. Your feedback is essential to use. We'll send you a private message right now. Thanks!
Best,
Clark
As always great outfit fits as expected. This time shipping was way better then my past experiences.
Hello Amber,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
The pants are great, fit nice. Are very comfortable.
Hi Brizeyra,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I appreciate the quality of fabric and construction, however, the last outfit I purchased had a much heavier (thicker) fabric than I expected. The color is intended for spring, but the thickness is clearly for colder weather. It's much too hot for me to work out in during the spring/summer months. I think something should be mentioned in the description about that so it's not misleading. Also, it kept bunching up behind my knees, so it made it uncomfortable doing squats and other calisthenics that required deep knee bending actions. Maybe this outfit was best used for walking/running activities outdoors.
Hi Maria,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Fabletics is my go-to for all my workout wear needs and wants... more wants than needs! LOL Their clothes are high quality and stand up to multiple washings without fading or losing their structure. I have been a member with them for over 5 years and highly recommend!
Hello Alison,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Great styles, easy to use website and quick delivery.
Hi Crystal,
Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.
Best,
Tina
My title says it all. These are quality clothes at a great price and they come in TALL! People sometimes complain when pants are too long, but for us tall women, you can't add to pant length, but you can hem them. Fabletics clothes are great. Delivery is quick. Returns ARE PAID FOR! I now have a great varietyof them. Thank you for this product. They are my go to for working out and comfort.
Hello Mary,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Easy to order, love the quality and color options. Everything fits in my size too
During last year's stormy Mother's Day, my gal pals and I descended upon Keystone at the Crossing to celebrate our mediocre performances of motherhood. Of course we started with mimosas at a wonderful establishment before wondering…err stumbling off into the wonder of shopping. We arrived at Fabletics first, lucky them. Oh the colors and patterns just sucked us right in. High waisted leggings called to us like a tractor beam, and we all fell into its enchantment. Oh you offer a membership that gives you percentages off and a monthly AMAZING DEAL. Sign me up…did I sign my name correctly? Did I just spend $300? I honestly don't know the answer and May never know due to mimosa induced shopping haze.
All I know is, now a year later, I'm still a member. I love all the things I've bought. I get compliments all the time on my leggings. They are truly the best. And…I still love mimosas.
Hello Casandra,
We’re so happy to hear you’ve had a great experience with Fabletics. We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the product's fit. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz