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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Always great customer service at this location! The store manager is such a sweetheart and really dang good at her job! 💯
Very bad, i am being charged a membership fee. I cancelled on august and still charging me a fee, i dont want to be a member
I ordered a Fabletics set, which was the last available set in my size. I changed my address but a fluke of the website sent it to the wrong address. USPS never sent it to me and instead sent the item back. I am grateful Fabletics customer service rep was helpful, but I the shipping is awful. You could've alerted me that it was a wrong address bc USPS notified me that they were instructed by Fabletics to just throw it away.
Satisfactory shopping experience. Affordable price. Prompt delivery. Satisfied - thanks.
I was charged Tariff on a purchase 6 weeks before Trump was sworn in as President. Why an additional charge for this? This seems like a money grab. I love your products but I cancelled my subscription because of this.
Very disappointed and frustrated experience. I will probably never order Fabletics. I ordered my scrubs on 12/26/24 and I had to pay for the shipping to deliver to where I live. When I have to pay for the shipping, I expect it to come on time. It was not the case. It took over a month for my scrubs to come and they couldn't deliver to my PO box. I called the customer service TWICE asking what was going on and they were useless. I was told it can take up to 30 business days. Then when the package was finally here, they couldn't deliver to my PO box for some reason so I had to physically stand in line at the post office to get my package, which was very inconvenient as they close at 3:30PM and I work till 5PM. I called Fabletics customer service and asked for the refund for the shipping but they would not help me. I ordered Figs in the meantime and they delivered free of charge to my address, and came within a week! I'll be a Figs customer from now on. Fabletics scrubs are not as nice looking as Figs anyways. Figs scrubs are way better without monthly fees and free shipping, probably better customer service too.
Bought for summer so we'll see;-). Usually not disappointed. Seriously it wants me to keep writing...TBD
Great fit, and just as I had ordered. So comfy too. I always like non high rise and the were great. I recommend them
Love the clothing. Bought 2 pairs of workout pants and I couldn't be happier with the style and comfort. However, I thought I was getting the 2 for $24 deal--didn't realize I was buying a membership of some sort and my charge was $59. When I called Customer Service the woman was nice, but I wasn't offered any type of refund, just told I could use a credit toward making other purchases. But I would have to keep this membership which I don't want. Lesson learned here is to always read the fine print before you buy!
The scrubs are good quality. I cannot get my head thru opening of the shirts. My last order they sent to an apartment I moved out of 6 yrs ago. I'm glad I stopped my subscription
Some of the leggings I have bought more recently are not the same quality and fit of previous ones I have bought. One was baggy and the material stretched out quickly. The material was also thin. I reached out with a complaint and there was never a response. I purchased flares and received the Yitty brand although it was marketed as Fabletics. This was poor quality and fit and were sent back. The date on when purchase is estimated.
Eagles jerseys were not the quality I thought I should be getting! The numbers appeared to have been stitched in the advertisement, however, they weren't. They were just ironed on numbers and names on the back.
I ordered two pair of the On-The-Go PowerHold leggings. Black Mocha Latte pair fit amazing. Love them! Second pair in Tonal were a huge disappointment. Tonal pair feel look and fit completely differently. Look and fit more like a everyday legging not a workout legging have zero hold.
The leggings and pants that fit are great. But I can't find short ones or pockets without clicking on each style. Upgrade the filters!
Both pair of pants and zipper is very messed up one's way worse than the other though if you look on the computer, I called in specifically to tell you I am not a member of your club. Thank you. Could you acknowledge that?
My first purchase was a disappointment because of the difficulty in returning anything. I ended up donating it because the sizing and fit was off. However now I am very careful to only order items when I have done extensive review and consideration. Be careful to check your size against their chart and carefully read the material used in the item. My husband loves their lightweight casual pants and he now has 4 pairs. I purchased a winter jumpsuit and I love it for casual wear. Use the skip a month if you want to save money. Look for their sales which are great.
Most of what we ordered was good. Different materials and styles. One pair was not a good fit. When I reviewed the way you have to return an item it was hard to do. After considering my possible action to get my money back, I gave up. I donated the pair to a local church charity. MUST OFFER EASY RETURN OPTION. NO STORE NEARBY.
I love fabletics as a vip member but I'm
Not one of those people who buy workout clothes every month so I always end up starting and stopping my membership
I love the quality and how well made they are but as I am big in the buttocks They were a little too tight. Shirts not at all
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members