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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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My favorite and my go to
April 11, 2025

Fabletics has been a staple in my closet and brand verbiage for years. I work out daily and at least one piece of my outfit is Fabletics and I have had some for years and the quality is still perfection.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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LOVE IT!
April 11, 2025

Fabletics is easy to navigate, and their clothes are the best! Great quality and sizes are very true to size!
I love how they show multiple models in the same outfits to give you an idea of a similar body type and or the size you typically wear!

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Sizing
April 11, 2025

I'm petite with hourglass figure. It's been extremely difficult getting the size right. Most items don't fit or only accommodate certain areas. The compression items if I buy a larger size to accommodate my hips, it's too big around the waist. I have a larger size and a sports bra to accommodate my breast. It's too big around the under bust. Can some of the leggings are loose around the ankles. I'm 5'1/120

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Dissapointed
April 11, 2025

I'm size small, but I ordered a shapewear set on size M/L and it's so tight that not able to wear it.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Fabletics is a Scam
April 11, 2025

They make it very difficult to cancel monthly subscription/membership, and they are always out of stock. The business is a scam. Save your money and shop elsewhere.

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Customer Service & Product Quality
April 11, 2025

I have purchased a number of items from Fabletics and for the most part found the service to be excellent and the product quality second to none. I am a big fan of the pants, yet when I tried the shorts for use when golfing, the length was too short.

Date of experience: April 1, 2025
Mississippi
1 review
0 helpful votes
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Good experience
April 11, 2025

Met all expectations: cost, value, ease, and timeliness. Would definitely purchase from then again.

Date of experience: April 1, 2025
Florida
1 review
0 helpful votes
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Top to skimpy
April 11, 2025

One top I purchased was not made with enough fabric
Too high priced

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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VIP membership
April 11, 2025

I did not sign up or commit to any vip membership. Cancelling was much more difficult than it needed to be.

Date of experience: April 1, 2025
North Carolina
1 review
0 helpful votes
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Decent
April 11, 2025

Great products but the subscription model makes you feel hostage. Very difficult to monitor emails posting automatic charges and suspending charges.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
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Please improve shipping
April 11, 2025

We have had several orders with Fabletics now. The biggest dissatisfier is that the product takes way too long to arrive at our home. This last time, there was some issue with the shipper and they had to re-validate our address. We didn't receive any notification from Fabletics and if we didn't follow a link from the shipper delay, we wouldn't have known about the address confirmation and the product would have been shipped back to Fabletics. So not only does the product take a long time to arrive but there doesn't seem to be any coordination between the shipper and Fabletics.

Date of experience: April 1, 2025
Illinois
1 review
0 helpful votes
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Items are not the correct size
April 11, 2025

Items purchased, tummy control, leggings, purchased as a 3X, but fit more so like a one X. I had also received a severe rash due to the waistline which lasted almost 3 weeks called in to make my complaint., told them to remove my account, credit cards, and they still have the audacity to still use my credit card and charge me a member membership. Even after I expressed that, I no longer wanted to use their services due to false advertising. Be aware this agency will still try to collect their money and use your credit card and create unauthorized charges

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Website always down
April 11, 2025

I joined two months ago and the website it always down. I get emails about sales I cannot look at and am unable to skip this months credit. Overall very disappointed and I will probably call and cancel my membership

Date of experience: April 1, 2025
New Jersey
2 reviews
0 helpful votes
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Great Products but High Prices
April 11, 2025

Just about everything I've purchased from Fabletics has been awesome! From shorts to sweats, and long sleeves to polos, it's all been comfy and functional. However, the price for the monthly subscription is just too high. The products are great, but $60 for a pair of shorts or sweat pants seems a bit much. I would certainly maintain a membership if the monthly price was in the range of $35 to $45.

Date of experience: April 1, 2025
West Virginia
1 review
0 helpful votes
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Sales are better for new members than current members and there should be a better loyalty program.

Date of experience: April 1, 2025
Kentucky
1 review
0 helpful votes
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Poor customer service
April 11, 2025

I was placed on hold for over 30 minutes and no one ever returned to assist me.

Date of experience: April 1, 2025
Massachusetts
1 review
0 helpful votes
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Missing tops for older women
April 11, 2025

I love the pants and leggings but could really use some nicer tops. I'm older woman in pretty good shape and would love tops that are more than just bras.

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Horrible experience!
April 11, 2025

Horrible, sizing was off, petite was way to long and when I tried to exchange they were out of stock.

Date of experience: April 1, 2025
California
2 reviews
1 helpful vote
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Wonderful customer service!
April 11, 2025

Fabletics not only has high quality products, their customer service is excellent.

Date of experience: April 1, 2025
New Mexico
1 review
0 helpful votes
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I ordered some leggings and sports bras that I liked, but then the next few months I didn't see anything I wanted. Unfortunately I ended up accumulating 2 extra member credits. Member credits suck because mostly you can trade them in for one pair of leggings (a terrible deal) or sometimes a light jacket. There are some two piece sets but they seem to sell out really quickly (at least anything I liked) and then you're back to one pair of leggings. I think I'm done with Fabletics.

Date of experience: March 28, 2025