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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Will never buy any other brand! Very comfortable and fits true to size!
Products are just not what I would expect from a quality stand point. Also the pockets on the khakis are entirely to small for a grown man.
Hello Jaren,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Great product, I love that they are size inclusive. My husband loves the mens line. So soft and comfy.
Hello Christine,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
I'm sure I didn't pay enough attention to the fine print, but when the ad states, "2 for $24 shorts" you get excited. They're $60+ each of you don't become a member for $54.95 a month. Now I can't figure out how to cancel my membership and I don't want to pay that every month. I'm not going to buy these clothes that often. I like the shorts, but not for this hassle.
Hello Cassie,
We appreciate the feedback you shared regarding the VIP membership. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I'm discouraged with the quality of product. I've been purchasing clothing for a few years now and it seems like the last year, I have returned several items due to the quality of the fabric once it arrives. I have been extremely unhappy with the fabric fit and styles.
Hello Victoria,
Thank you for sharing your experience with the fabric and quality of our products. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Super awesome team, love the in-store experience. Everyone was so attentive and helpful.
Hello Dre,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Pretty good quality clothes, very fashion. Solid color according the season
Hello Carlos,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I found shorts 2 for 24 dollars and was thrilled to get them at such a great price! After getting them I was automatically signed up for a VIP program which would secretly take 50 dollars a month from me! I would have passed on the shorts if I knew it was going to go down the way it did! You should have more communication with the sign up process! I know that it is janky because it happened to the two friends who I told to chase the deal! They were shocked after I told them they were going to get charged 50 bucks a month! Shame on you! You all are bad for business! I will never recommend Fabletics again!
Hi Clay,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
Hi Ashley,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I used to be a VIP member, but it honestly was not worth it to risk of forgetting to skip every month. For my last purchase with a credit I had (from forgetting to skip), I bought a tennis dress. The product was ok, but the shape of it was not flattering at all and it was weirdly loose in some places. Overall, delivery and service were fine, but I just don't think it's worth it for the product.
Hello Adrienne,
Thank you for writing a review! We are continuously striving to satisfy our members’ needs as much as possible, especially with the fit of our product. Our Member Services team will get in touch with you shortly to assist you further.
Best,
Dean
Great quality and beautiful colors, comfortable fit
Hi Andrea,
Thank you for the nice words that you said about the quality of items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!
Best,
Kim
Comfortable pants but over priced for what they are. You can find similar pants at half the price if you look around
Hello Robert,
Thanks for sending your review! Your feedback about our product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.
Best,
Zeth
When I receive the products I'm generally quite satisfied but, too often the products you advertise are no longer available. That's a little frustrating.
Hi Tammy,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them! We will also relay this review to our marketing team to let them know of your suggested style!
Best,
Tina
Fabletics is a good company, but the experience wasn't perfect. I ordered 4 pairs of shorts and followed the delivery closely. When it said it was delivered it was in fact not delivered. However Fabletics reordered the same order and it is in the process of being delivered. Hopefully I get to use their product.
Hello Brian,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the products you've purchased. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have been a member for many many years and have seen a variety of different changes to the product line.
I like my workout clothes to be sheik and love muted colours with subtle details that make them standout, such as different textures of the same colours in each set rather than bold colour patterns etc. It's nice when you can wear the styles for either choice of workout wear or loungewear and have been finding it harder and harder to find classy chic styles to choose from. Sad but it may soon be time to switch up my go to workout brand.
Hello Patti,
Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Wonderful people, but misunderstood the membership. I chose to close the membership, and may revisit this in the future. I am leaving on a positive note which is more than I can say for anything else in the last 30 years. I appreciate you and will see you again.
Hello Ann,
Thank you for your review and for taking the time to comment on our VIP membership. Your feedback is essential for us to use. We will immediately send you a private message. Thanks!
Best,
Clark
Very light and comfy. I like them a lot. Only thing I would change is they should all have a back pocket or 2. But overall, very good
Hello Aaron,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review!
Best,
Mary
I have found that Fabletics has become my go-to place for fitness attire. They have awesome deals and I'm a deal shopper.
Hello Kristen,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
Best
Mary
Got confirmation of product delivered but when I arrived from work product was not at my location. I live a 2 apt duplex and already checked all my surroundings.
Hello Christopher,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Gave myself a new outfit and socks for losing weight! Like the color and style. Fits perfectly and now that I'm a size smaller.
Hello Anita,
Thank you for your review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Deb,
Thank you so much for your wonderful comments! We are delighted that we were able to meet your expectations! We appreciate you taking the time to share your experience and we hope you continue to have a wonderful time with us in the future! Have a great day!
Best,
Kim