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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I've ordered twice and both orders, half was no longer available and then only received a couple of items.
Also, customer service is only available through facebook messenger.
I have trouble finding leggings in my size with the features and fabric I desire. I wear a size large. I like external pockets and a fabric with high compression. I have all the plain black leggings I need it would be nice to find my size in other colors or prints.
Hello Shawna,
Thank you for taking the time to provide a review. Your feedback on the selections is essential to us and we want to address it as soon as possible. Our Member Services Team will contact you right now to assist you with your membership concerns.
Best,
Clark
All together I give the product 5 stars. The reason I'm giving 4 stars is because I ordered 2 pairs of shorts in the same purchase and have only received 1 of them. It has been 3 day passed and still nothing.
Hello Steve,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Everyone is so friendly and I love shopping here. The new stuff is the best
Hello Piper,
Thank you so much for your positive feedback! We are very glad that we were able to satisfy your needs! We appreciate the time you took to share your experience with the other members. Hope you have a wonderful day!
Best,
Allison
Nothing that I ordered was good. Everything rolled and the leggings ripped after a couple wears.
Hello Matrta,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.
Best,
Zeth
It was a few items I wanted, then to my surprise I got a 50+ charge to my CC. For having a membership, why don't I feel privileged? Just greedy company that I will never purchase from ever again!
Hello Susan,
Thank you for writing a review! Your feedback about our charges is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I hate having to remember to "skip a month" I'm too busy. I wish that you had two levels of membership.
Hello Raquel,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have been purchasing for a couple of years and I am never disappointed in my items. The high waisted leggings will always be my favorite. I ordered the bra with the pocket in the back and probably order more. It's very convenient.
Hi Tiffany,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Tina
Perfect! Customer service was excellent!
Quick, easy & Informative!
Hello Heather,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!
Best,
Renz
I have been a customer for many years and have never been disappointed with any of my purchases. Just wish all the leggings had pockets.
Hello Sheila,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the selection we offer. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Fabletics is my shop for all my gym and leisure clothes. Lately I'm also buying my husband's clothing from Fabletics. Excellent fit and quality, durable merchandise for an affordable price. What's not to love
Hi Silvie,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
So beyond satisfied with my Fabletics membership. So many discounts and their leggings and athletic tops are my go to.
Hello Morgan,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!
Best regards,
Chad
I have come to really like and enjoy your clothing. I am trying new things, referring your site to others. I am how ever very unsatisfied with shipping. I payed extra for 2 to 3 day shipping and still did not receive my package for 6 days. I will not pay for shipping again and just wait out the time to get my purchases. I will keep shopping and enjoying your product lines, just have to wait to get them. Thank you for your time
Hello Paul,
Thank you for writing a review! Your feedback about our shipping is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
All the pieces I've gathered from fabletics are great material and super comfortable, not to mention they are super cute! Love the pockets on workout pants, it's a must for me. I'll continue to buy products with them in the future.
Hello Nathalie,
Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!
Best,
Dean
Swimsuits ordered had very weird fit to it. It's lose in areas that should be snug (crotch area garter was lose- hello, free show!) and snug in areas that are supposed to have give (wasit and arm area) to it. I ordered 2-3 different ones and all of them were wonky fitting. I'm 5"4 & 113 lbs. These shouldn't be a problem in fit at all.
Hello Mariel,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's size. Our Member Services Team will get in touch with you right away.
Best,
Allison
I use the outfits for work... I am able to move about freely and its so comfortable
Hello Luz,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a great day!
Best regards,
Chad
Cute, fits okay, but there are other brands that are better that won't charge you monthly for a "great deal"
Hello Mollie,
Thank you for your feedback! Your feedback on the monthly charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Takes way to long to receive products ordered. It should not take two weeks plus to get things.
Hello Ronnie,
Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
I have had disappointing products shipped to me over the past year. I used to love Fabletics but now I just login to skip the month. Not sure what I'm going to do with my membership. I'm keeping it for now because I have gotten some products that I love before but haven't been satisfied in a while.
Hello Madison,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Sports bras don't exactly provide enough front coverage for full figured, well endowed women.
Hi Pamela,
We value our members, and your feedback about the sizing of our products is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Madelene,
We value all reviews, so we appreciate you taking the time to tell us about your experience. Your feedback regarding the selection and our delivery process are essential to us. Right now, we'll send you a private message. Thanks!
Best,
Clark