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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I love their clothes. It lasts a long time. My issue is with the credit system. They'll charge me $65 a month if I don't skip … fine. But then if I want to buy something that's on sale that's worth less than my credit … I lose money. I often found items on sale that I wanted and it never made sense to use my credits. I had to cancel.
The products offered by Fabletics I have found to be of good quality. However, I don't really care for the company as a whole. First place, I feel the products, as offered, are over priced. If you can catch something you like on sale, the price is acceptable. However, catching it on sale is very hard because when items are offered, it seems like either the colors or sizes aren't available. The other thing is I'm constantly bombarded by emails, sometimes several times a day for products that are either overpriced, not in my size, or just useless.
I want to love Fabletics, but I found the high-waisted leggings roll down terribly. Also, the high-necked bodysuits are too hard to put on and take off. If I stick to yoga pants and square-necked bodysuits, I may end up with a few enduring pieces.
I would like my items quicker than 5-7 days. I also don't like the additional import taxes added in at the cost of another pair of leggings.
I'm thinking of cancelling my membership.
Please add more options for pants to go with the tops in the scrubs not everyone wants to wear the tight bottom scrub pants look. And I really enjoyed the fit of the hibiscus scrubs that you only came out with once.
Miserable maybe this will make them actually respond by a real human!
Very easy to take money, cancel your order with no notification and you cannot talk to a human!
The call dropped and I wasn't called back. It took forever to reach someone and I didn't have time to go through the process again. I returned two of the three items I bought for $50ish and 2 credits and only got 1 credit plus a $3 credit back. When will I receive my money back?
I love to shop at Fablectic because they have good quality items at affordable prices for all.
They force you to join a subscription club. Without joining they charge you more but not much then their sale prices. Then they make it VERY difficult to cancel. Every month you get charged $60 and you get a token that if you use on something less than 60 you don't get the remainder to use on something else. You just use the whole token (a
$60 value)on $30 of merch which a non member would get the same price. Then you cant just end the subscription you have to pause it then wait till the next month then call to cancel. HARD SELL when you try to cancel! If you forget then bang $60 bucks and back i to the cycle.!
Never received one item in my order but got charged for it. No date of delivery given. Just take my money and do nothing about it
Absolutely love my ribbed leggings! They are super comfortable & very appealing on.
The leggings have maintained quality over the years, but I'm not sure the fabric is that great compared to others.
My overall experience I would say is pretty basic. I couldn't justify the cost of the membership in comparison to the quality of the clothes. Other than the quality of the clothes I felt like the VIP credits that I received only really went towards items which were out of season, basic, or just impractical for myself. Hopefully Fabletics will consider working with more athletes opposed to influencers in the future. I was disappointed there weren't more partnerships like this. Focusing on practicality and quality would be a game changer
The only scrubs I will wear very comfortable and stylish i love e.
The second time I ordered from Fabletics they didn't have any 34" inseams in the pants I wanted, so I ordered 32", which shouldn't cause any issue. The pants I received were labeled 32" but were closer to 30" and too short for my likes.
Disappointed in this result.
I love the quality, fit, and style of Fabletics clothes but the tech issues with the website constantly buffering and the website being out of stock of all sizes and styles is crazy. Is Fabletics a front or going bankrupt? What's happening? I haven't been able to place an order for over a month. I contacted customer service and they said try in the beginning of the month because they restock in the beginning. They also said to close all my open web browsers. Neither of these have worked. I have to refresh after every click, and everything is sold out.
Love the items you carry and will be ordering more in the future.
The 80% of discounts 1st time buyer gets why don't the VIP Members get that too after paying $60/month.
We love the quality and materials but we need the prices to be same as first time buyers so we can enjoy our shopping too.
Products are good quality, some prices are very expensive. Exchanges are troublesome.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members