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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The shorts are very good and comfortable but the price after you become a member its so high
Love the sports bras they are so incredibly comfy and supportive
Hello Jennifer,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
I have purchased 4 pair of pants a tank and a sports bra. All the products exceeded my expectations and I will be purchasing more in the future. The fit, quality and performance are spot on!
Hello Kathleen,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The shorts are amazing and comfortable. The only little problem I had was shipping, but it was okay.
Hello Cody,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our shipping service. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I ordered an extra large and it was super tight. Couldn't get it up my thighs. Returned and got refund.
Hello Ligia,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Clothes are cheap, doesn't fit consistently across pieces.
They charge my credit card monthly for their club that has no real perks, other than you get a member credit towards stuff you don't want or stuff that isn't available.
Hello Chaz,
We always aim to deliver products of good quality. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Legging super quality and beautiful design
I love the pockets for the phone or my keys
Hi Marie,
We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Just in love with the fabric everything about it is amazing
Hello Arnalis,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love my shirts because they are breathable. I purchased 2 pair of leggings. The fit great and look amazing on.
Hello Betty,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love the items I receive from fabletics. They are comfortable whether I'm working out, cleaning house or just lounging around.
Hello Cynthia,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello JD,
Thank you for your honest feedback! For further assistance, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Listen, I'd pay $40 outright for the only pant. I still don't understand the reason for the membership and I think it's the dumbest thing to have fo pay a club fee to buy clothing. Especially when the clothing is just alright and unremarkable. Also, please use a better zipper vendor, they always get stuck.
Hello Walter,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I enjoy every piece of clothing from Fabletics. I would be a customer for life, BUT FOR, the shipping. The shipping/delivery times are beyond excessive. Three weeks is the norm, which is far beyond acceptable. We are years in to Covid challenges and this issue should've been resolved by Fabletics long ago. As much as I enjoy Fabletics, this shipping issue is the reason I am looking to cancel my VIP membership.
Hello Heather,
Thank you for your business. For assistance with your shipping concern, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
I used to love how durable and compressive many of fabletics items were but the quality across he bird has changed and it is no longer worth anywhere near the prices they charge.
Hello Emily,
Thank you for taking the time to write a review! We value your feedback on the quality of our products. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I have been a customer for years and am very happy with the fit, quality and look of their leggings!
Hello Donna,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Charges were made without my permission and I called they took it off then later recharged me
Hello Donna,
Thank you for your business. For assistance with the charges, our Member Services Team will get in touch with you right away. Thanks! ​
Best,
Renz
Worth the hype! Breathable, comfortable, and stylish
Hello Kirk,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Too many emails selling products that I don't want!
The 2 shirts I ordered were too small and poor quality!
Hello Jack,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I've been a loyal customer since 2016 and 90% of my leggings are Fabletics. Amazing quality, for a fraction of the price.
Hello Elisabeth,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!
Best regards,
Chad
Love fabletics fabric and has always been comfortable
Hi Roxann,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello David,
We are glad you are enjoying our products! Your feedback about our pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth