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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Maryland
2 reviews
1 helpful vote
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Monthly charges
September 1, 2022

Product was what I expected and, then I was hit with a monthly charge. No

Date of experience: September 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Charles,

Thank you for sharing your experience with the monthly charge. Your feedback will help us know what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Minnesota
1 review
0 helpful votes
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Fabletics
August 30, 2022

When I first joined I was really impressed with the quality and styles but as time has gone by I haven't really liked the styles as much. Sometimes it seems they are trying to be too trendy at the expense of the functionality.

Date of experience: August 30, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Allison,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's style availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Illinois
1 review
0 helpful votes
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Took to long
August 27, 2022

Website said it would take 5-7 Business days. It had been 13 days and still no sign of a package. I'd like to review the actual cloths themselves but it seems I won't be able to for a wile.

Date of experience: August 27, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello James,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Arizona
1 review
0 helpful votes
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Worst Company Ever
August 25, 2022

They keep using OnTrac to deliver and they are awful. I asked them not to and they said they would use USPS and they didn't. They just lied to my face. Lost my package 3 times. I'm on my 4th try for the same order. They keep apologizing but nothing changes.

Date of experience: August 24, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ross,

Thank you for your purchase. For assistance with your delivery concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Florida
1 review
0 helpful votes
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SCAMMMMMMMMM
August 24, 2022

They do not tell you your card will be charged 54.00 a month total scam. They told me i will get a refund will we will see about that. The clothing is nice the compay it self is a scam

Date of experience: August 23, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ross,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

California
3 reviews
3 helpful votes
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I love sportswear, but I'm pretty picky when it comes to buying it and I was skeptical about Fabletics because it has quite a few bad reviews on here. I was pleasantly surprised when I received it and the comfort was amazing! The clothing is so soft and fits me very well. I have to say that I really enjoy going for a yoga session now even though I'm not a regular yogi.

Date of experience: August 23, 2022
Renz A. — Fabletics Rep
over a year old

Hello Ross,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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I've been purchasing Fabletic clothing since Jan 2020. I love the fabrics, the colours are so vibrant and beautiful. There's always something for everyone. I really LOVE the sales so I can stock up and also purchase gifts for friends and family. There's really no other company in the fitness clothing space that can compare.

Date of experience: August 22, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Sylvie,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

California
1 review
0 helpful votes
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Some shorts that were on special 2 for $15 howeverSome shorts that were on special 2 for $15 however The sizing is bigger than what it says and the material material feels like rubber that won't stretch stretch. The cut is horrible. Ugly as...

Date of experience: August 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ross,

Thank you for your review. For further assistance with your concern about the items' fit and style, our Member Services Team will get in touch with you right away.  

Best,
Renz

Ohio
1 review
0 helpful votes
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Deceptive practice!
August 19, 2022

This compony lead me to believe that i was purchasing three pairs of underwear for a little over twelve dollars! Far from the truth! You have to become a member to receive that so-called deal! Needless to say i won't be buying anything from them EVER AGAIN

Date of experience: August 19, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ross,

Thank you for taking the time to let us know your thoughts about our VIP-intro offer. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

India
1 review
0 helpful votes
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Comfortable
August 18, 2022

I'm happy with my order! I enjoy the quality of the fabric and how it feels. Although, a couple of stitches ripped whenever the product was placed on wooden places which I was a little disappointed about. Overall, I love the way this product fits.

Date of experience: August 18, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Sharmila,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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Love the leggings
August 18, 2022

Delivery of my order was super quick & loved my purchase.

Date of experience: August 17, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Lisa,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Utah
1 review
0 helpful votes
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Great workout clothes
August 17, 2022

The clothing fits well and is great quality. They will last me for a long time. The colors are great too and I love the bundles/combos

Date of experience: August 17, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Amber,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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THIS IS A SCAM
August 15, 2022

I just found out i was getting deducted of $54.95 every month without my consent. I didn't know about the VIP membership, and it doesn't even benefit me! I even returned the item i purchased to them due to sizes doesnt fit me at all thinkung that i ordered 2 sizes to make sure but i eneded up returning it! And then i found out about this charges on my bank account every month! This company should be sued! I l've had zero idea about this VIP promo and still charged me every month, and now i couldn't get a refund! Wtf?! What a shame for this company and to the owner of this company!

Date of experience: August 15, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Mickey,

Thank you for sharing your experience with the monthly member credit and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Colorado
2 reviews
0 helpful votes
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It great to see the sales, but I feel each time I arrive the same gear is still there. Nothing truly has changed.

Date of experience: August 14, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Willie,

Thank you for taking the time to leave a review. We are very sad to hear that you are not pleased with our selection. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Illinois
1 review
0 helpful votes
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I was offered by them some credit to shop in their store and because of that they deleted my membership and told me I can never in my life ever shop with them under my name that's so stupid

Date of experience: August 13, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Ross,

Thank you for sharing your experience with the VIP program and shopping online We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Pennsylvania
1 review
0 helpful votes
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Ripoff
August 13, 2022

I placed an order through a Twitter ad. I had no clue that I was signifor a monthly charge for the honor of buying more of your products. I would never have knowingly signed up for this kind of offer. I asked for a full refund of my continuing charges but was only given a partial refund. If I had not been warned by a friend that they had also fallen for this trap I may have not noticed this for a while. I'll never buy from Fabletics again and I am warning off folks that I know to avoid as well. This is a horrible business model and I see it as a ripoff.

Date of experience: August 13, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Bob,

Thank you for sharing your experience with purchasing online under the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Canada
1 review
0 helpful votes
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Love Fabletics
August 13, 2022

Fabletics never fails to disappoint. Cute, comfy, and often with pockets, anything you buy from them will be good quality

Date of experience: August 12, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Minae,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Massachusetts
1 review
2 helpful votes
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Membership SCAM
August 11, 2022

This Company is HORRIBLE. They scam you into a membership. When you try to cancel or get refunded they make it impossible to speak to someone. PLEASE don't get caught in this mess like I did. It doesn't help that the shorts I bought for my son were not what we expected.

Date of experience: August 11, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Cara,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away.  

Best,
Renz

Canada
1 review
0 helpful votes
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That's a LOT of Money Every Month
August 11, 2022

I liked the prices of being a VIP member, but that's a lot of money to spend every month. How many yoga clothes can you own over the course of a year? I understand you can skip a month without penalty, but that's a lot of hassle and a very short timeframe to make sure that your request has been received.

This from, someone who wears yoga clothes around the house all the time. To do the membership though, I'd have to have a lot of stuff packed in my closet, that I don't want or need.

Seriously, worst business model ever. I don't know who came up with that. I will say that I would've been a much bigger fan, without having to pay $80 a month buying clothes I wouldn't need to that degree.

Date of experience: August 11, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Elle,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Illinois
1 review
0 helpful votes
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Great potential.
August 11, 2022

Fabletics is a brand of great potential. It delivers clothing made of good materials and beautiful design. Here is what needs to be improved:
- Fix the delivery: The ETA is never accurate, and updates are received only when the package arrives or leaves a handling facility, which doesn't mean much.

- Fix the app: It does a good job showing the clothes details, but it is slow and glitchy.

- The Franchise short is the best shorts I have ever had, I have three, and I would have more if there was an option in white or bone. I appreciate the creativity in bringing new looks and understand the concept of "once and gone", but keeping a low stock of white Franchise shorts won't break the bank nor the concept. The same applies to The Training Day Polo, because the 24-7 Polo is not good to work out or wear on a hot day. The material does not let the head from the body to flow through.

Thank you.

Date of experience: August 11, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jose,

Thank you for writing a review! Your feedback about our delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.  

Best,
Renz