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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I love everything about Fabletics. The store is always organized, clean and easy to shop in. Associates are friendly and helpful. Quality of clothing is wonderful. I always recommend it to everyone.
Great, high quality products at affordable prices. Excellent customer service too!
Hello Ann,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
The clothes are great but expensive. Often additional charges for items plus shipping in some circumstances. They also only give you a 5 day window to skip the month so if you can't do it within those dates you are charged a credit. It is not great for anyone on a budget.
Hello Kelley,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love the new bra and tights outfit. I will definitely recommend this to people.
Hello Camryn,
Thank you very much for spreading the good news about Fabletics! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Renz
Excellent products, pants, shorts and t-shirts are awesome and high quality.
Hello Jim,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Love the fabrics and the styles. Living in Canada makes the sales really worth it. I've been buying for a few years now and my clothes are still in great condition.
Hello Chris,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I am a Fabletics Fan. I have enjoyed what I've purchased. However, what is frustrating to me, though, is how sizing isn't always available. When sales hit, those are the best. I wish they would have more quantities in my size which is always the size that sells out the quickest so that's not a hard one to figure out. I also don't think the rewards and promotions are that great. I feel for the price they charge (full price items), the rewards should be greater. Also, I would love if Fabletics would have more lower rise shorts. I'm always looking for midrise shorts or capris but everything is high rise and long leggings. I understand high rise is the "thing" right now. Midrise shorts and capris would be my request. Long leggings... it's just too hot to wear those for working out. Need capris or even a cut a little lower than the knees or shorts. I love the shorties. The shorter the better. Those are my favorites. But I'd love for those to be offered in midrise.
Hello Heather,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
I really wanted to like Fabletics better. I'm a fitness instructor and wear a lot of workout gear! The fabrics all felt super synthetic, unbreathable, and uncomfortable to me. Better quality fabrics would make a huge difference!
Hello Aura,
Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
They are super comfortable leggings, and I got shorts to swim in too and they work great for that. But maybe I got the wrong material for the leggings? TMI maybe, but I'm a runner and I butt-sweat'd through them way too badly to wear them to the gym. Like, it looks like I peed myself if I'm being frank. Whatever material they are make sweat pretty obvious even with black. Which I mean, in the end who cares right? But it is a little awkward for someone like me who can't help but care lol. That's why I docked a star because they're expensive, and I was hoping to have them in my gym attire rotation. I have a pair from target that are a different material and I sweat the same but you can't see it.
Anyway, I've started working out at home now some of the days and I'll wear them then instead, but just be aware of the material and what you plan to do in them/if you're a heavy sweater. They're very cute though, especially the twisty hem ones.
Hello Danielle,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
High quality material, excellent functionality, and good durability given what I put them through. These products are also much more affordable than most companies selling similar things
Hello Harrison,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Perfect fit and color options! I won't wear another pair of shorts!
Hello Geoffrey,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love the ease of using this site. The clothes are true to size they wash well and keep their shape. Great value for the price…. The shipping could be a little quicker but overall the service is good.
Hello Sandi,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! For assistance with the shipping concern, our Member Services Team will get in touch with you right away.
Best,
Renz
Shorts of different styles vary wildly in sizing. I am a medium and sometimes the shorts come only wide enough to fit one of my legs, other times they come so big they may as well be XL. All shorts also shrink in the wash by about a half-size (I wash in cold-delicates, and either delicate-dry or hang-dry so I don't know why this happens). I am glad I finally found the perfect Fabletics shorts style and size for my body, but I still can't believe it took so much time. Luckily I was able to give the smaller shorts to my brother and the bigger shorts to my father, but I learned my lesson.
Hello Gabe,
Thank you for taking the time to write a review! We'd be delighted to assist you further with your concern about the sizes of our products. Our Member Services Team will get in touch with you right away.
Best,
Renz
They secretly try to sign you up for a VIP membership. Terrible
Hello James,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Nothing fits correctly like the other big brands. I've purchased numerous pants, shorts and shirts, all donated. You get what you pay for…
Hello Evan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
With all the different types of leggings & pants offered it'd be nice to have an explanation of how they fit differently to the body. I also feel the website isn't as easy to use it could be. I often get frustrated and have to take breaks when looking for something. I will add that the quality of the products are fantastic!
Hello Angel,
Thank you for writing a review! Your feedback about the product description is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Every single piece of Fabletics i wear is amazing. Theyre all so comfortable and durable, you also look great in it. I would HIGHLY recommend anybody looking for workout clothes to gear them a try
Hello Amir,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I paid for faster shipping and it ended up coming in two separate boxes and only one of the boxes came on time. Also the black shorts were smaller than the rest even though it was the same size
Hello Austin,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I ordered my package on august 20th and still have yet to receive my items. I chose standard shipping, however, I do not feel it should take this long to receive items. I am a member who pays her monthly subscription and buys items often from fabletics and this happens almost every time. I feel shipping should be reviewed especially for members
Hello Ashley,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Hello Lisa,
Thank you so much for loving our brand! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dinnah,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz