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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Love all of my gear, and customer service experiences with the company.
(Sometimes I am not able to use my discounts or rewards as they are advertised and that is disappointing, but otherwise, no complaints)
First, Fabletics attire is very quality and probably my favorite brand. The boxers are comfortable, the dress pants fit well and are breathable, and the workout clothes compliment figure well. Some items are not valued well if you use a credit, however there are always sales. So I find it to be a better deal to skip the month membership dues instead of getting one credit, and buying items on sale.
Hello Corey,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and credit usage is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I have shopped with Fabletics for several years. In the beginning I was impressed with the quality and style of the clothing. I have purchased numerous items for myself and my daughter over the years. Lately, not so much. Quite a few of the items offered now are not sensible for workouts (example: Extremely short tops-especially for taller women). Additionally, the workout bras are not supportive enough for women with larger breasts especially for runners. Have gone to Lululemon for ones that offer adequate support. This past winter I did purchase several of your sweatshirts. They were soft and attractive. Thank you.
Hello Carol,
Thanks for sending your review! Your feedback about our product quality and sizing is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I love some of your products, the everyday bra and the leggings are by far the winners. However the sizing can be very inconsistent from order to order. One item I ordered in an xxl and a 1x and they fit vastly different. Would love things to be more consistently sized within the items and from item to item. An xxl in 1 item shouldn't be super baggy whereas another item is too tight to fit. I get styles are different but they shouldn't be that vastly different
Hello Carrie,
Thank you for taking the time to leave a review. Your feedback about size and fit is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Thank you for making workout clothing that fit XL girls in a comfy/sexy way! I love my Fabletics, especially my Yittys!
Hello Grace,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you love Fabletics and Yitty.
Best Regards,
Clark
Navigating the site is painful. It is a bit hard to shop.
The sizing is also unclear and tends to run on the smaller side.
Some of the bras really need to be beta tested. They literally don't work. The straps fall off or breasts fall out if you bend over. (No I didn't get the wrong size).
Hello Joylyn,
Thank you for taking the time to leave a review. Your feedback about the website and our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I love the quality of the fabric.
The sports bra and pants fits perfectly
Hello Rachae,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products, quality and it fits well with you.
Best Regards,
Clark
Shorts were great, good looking and practical. Wish the liner pocket wasnt on the same size as the pick pocket for phones
Hello Jake,
Thank you for taking the time to leave a review. Your feedback about the liner pocket is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I teach dance, which means I live active wear. Finding products that make me feel strong and beautiful that are also high quality with an extremely reasonable price range has been a dream since signing up for fabletics. I love that you can skip months, and I love how often new products are brought in. I never feel like I'm board with all of the choices they have available. 10/10 would recommend!
Hello Dana,
We are glad you are enjoying our products and the VIP membership! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I am a jazzercise instructor and I wore fabletics before pregnancy, it was the only site that had high impact bras I was looking for. I wore it during pregnancy because it had some of the best high wasted maternity leggings that helped me feel supported and sexy. And I wear it post pardum now because they have so many different sizes and the ability to see those sizes on diverse body types before purchasing. Great material and great deals for VIP members.
Hello Rachel,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The underwear I bought was low quaility. To make matters worse, I didn't even know the company signed me up to be a "VIP member" until I got a random $50 charge on my account months after I bought their mediocre product. Waste of money that I'll never get back. Would not recommend, and there are much cheaper and better options out there. In all honesty, I don't even see this company making it another 5-10 years.
Hello Jaksen,
Thank you for taking the time to leave a review. Your feedback about our product quality and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
All nice and smooth and satisfy my n Nanking my selection
Hello Glenda,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services and selections.
Best Regards,
Clark
The thing I don't like is that every month, whether I order or not, I have to "skip this month" so I won't get charged the monthly fee. That makes no sense! Ff I order, then I shouldn't have to "skip this month"! Very annoying to have to remember this.
Hello Carol,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I have ordered many things from fabletics... and loved everything... well made... and always delivered on time.
Hello Rebecca,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
Used a third party shipper to get to post office and my package did a tour of America to never get to me and had to get another order sent out. Then silently was signed up for a subscription because I placed a order. No where did it ever say if you create an account you'll be signed up for a monthly subscription that does nothing.
Hello David,
Thank you for writing a review! Your feedback about our delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love the apparel, variety of choices, with a smooth, efficient online shopping experience.
The exchange/return policies and procedures were much appreciated.
Hello Brenda,
We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Hello Paula,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products. And quality.
Best Regards,
Clark
Excellent materials, variety of styles, and for every shape and size
Hello Dorothy,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed our products and selections.
Best Regards,
Clark
I got the 2 for $24 shorts and quit the membership or whatever afterwards. The shorts are actually pretty nice and i like wearing them.
Hello Haris,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I love my shorts will be buying more soon. The material is easy the tights on the inside fit like a glove and are perfect.
Hello Bruce,
Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to know that you enjoyed your purchases
Best Regards,
Clark
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Heather,
Thank you for taking the time to leave a review. Your feedback about our offers is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark