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From the business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Sustainability
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Customer Service
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wear Fabletics leggings for my gym workouts or just a walk around the block. I buy the high waisted and like the fit. I have not bought a pair that I didn't like. The quality and the wear of the garment is fantastic.
Hello Julia,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Love all the clothes that I have ordered it all fits to size
Hello Gabby,
We're glad that you are loving your purchases! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love my workout shorts. Would buy again. The only problem is they charged me for a membership fee that I didn't ask for. They cancelled it when I called but have yet to refund the money.
Hello Debbie,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
So far is amazing, love how everything fit and material of the fabrics
Hello Ana,
We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Wet poor customer service. Product not shipped correctly and not correct when gotten. Comedy of errors best explained. Would not buy again or recommend.
Hello David,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I had a membership for almost 2 years and loved the purchases I made. Very high quality, very comfortable.
I ended up ending my membership simply because I wasn't needing any more clothes, and the fact that I'm moving out of the country.
Hello Andrea,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
PLEASE DONT ORDER FROM HERE. Took a 2 month process to get a lousy pair of shorts. First came in a wrong size 2 weeks after order. I shipped them back for a size exchange and they shipped a sports bra to my house instead of the shorts? Had to ship that back and it cost me money to ship back and forth and they never even atleast gave me exprsss shipping for my troubles or a refund.
Hello Brandon,
Thank you for taking the time to leave a review. Your feedback about receiving the incorrect products is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
This company stopped making things I want to wear/buy - the designs have gotten SO BAD! They also went so WOKE! Not everyone has the same opinions! Will take my money elsewhere!
Hello Taylor,
Thank you for writing a review! Your feedback about our product is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
In the years I have seen a big different in sizing. Seem like every time I order the sizing was off, then is changed to 2 different sizing. L(8-10) L(12-14). I'm confused were I stand. I have many sets that are brand new and just doesn't fit right. Its too bad! Its ether too big or too small. Disappointing for sure. Shoes I couldn't even get them on my feet. Just made very different. Were my foot goes in I cant even get them on. I'M NOT WASTING MY MONEY NO MORE!
Hello Desiree,
Thank you for taking the time to leave a review. Your feedback about the size and fit is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I love Fabletics clothing, the quality is fabulous, I still have a pair of yoga pants from over 8 years ago. Look great after many many washes:)
Hello Tree,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and quality.
Best Regards,
Clark
I have just discovered that I was paying for a VIP membership. I wasn't aware of it and now I have to use my credits before I cancel my membership. I won't recommend you to buy on this web shop. I spent 69£ a month and I didn't know.
Hello Ross,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
It is seriously annoying that the cost for a credit is usually more than the cost of what I want, and then I have to pay shipping on top of all that.
Hello Elizabeth,
Thank you for taking the time to leave a review. Your feedback about our pricing and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
My experience with Fabletics has been great. I love the clothes and the assortment of styles. The clothing fits great and holds up well under wear. The prices are fair and comparable to other brands, some moreso than others.
Hello Deidra,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
This company is so easy to use. Quality workout wear at a reasonable price. Easy subscription policy!
Hello Kayla,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you love Fabletics.
Best Regards,
Clark
Very happy with the product, website and speed with which we received what ordered. I have left the site as we no longer need any more workout clothes.
Hello Debbie,
We are glad you are enjoying our website and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
After washing my clothes my bras and pants always have a funny smell. My other workout clothes do not have that smell but these ones always smell like dirty feet. The full support bras dont have much support and my pants are extremely see thru.
Hello Janel,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Seams are coming apart around the leg
Zippers got stuck so many times that they ripped the lining for the short pockets.
Wouldn't buy again or recommend to anyone
Hello Imran,
Thank you for taking the time to leave a review. Your feedback about the quality of our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
My first order was the One short. I ordered two pair(large) and felt they were just a little to small. I sent them back and ordered another two(X Large). One of the pairs fit really well and the other was quite large, even though both were the same style of short and same size (both XL)…. I just kept the one that was larger because I was tired of shipping stuff. The pair that did fit was really nice though!
Hello Cole,
Thank you for taking the time to leave a review. Your feedback about the size and fit is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
Started this membership finding really cute workout outfits that stood out. Now its just a slight twist of the usual
Hello Ambar,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chrystal,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and their quality.
Best Regards,
Clark