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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Material is so comfortable, breathable, and stays up! I only buy my leggings/biker shorts from fabletics
Hi Haley,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
Realistically, they're not terrible shorts. Personally I don't like that I was tricked into signing up for a membership to get the 2 for 24 dollar deal but eh whatever you can cancel. The actual quality of the shorts is mediocre at best, they stained around the pocket seams after just a few wears outside and the waist band gets uncomfortably tight after a few washes even after following care instructions. You're better off going to a discount store or thrift store if you're looking for shorts for $12 because you'll find the same if not better quality.
Hello Chris,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership and your purchase. Our Member Services Team will contact you right away.
Best,
Allison
I had to purchase another outfit even though I had tried to cancel my subscription. Although I enjoy the fabric and style of the clothes I have plenty of outfits. I tried to cancel my monthly subscription but I was charged the $58 and had to use it or lose it. I would not have signed up if I knew it was going to be this difficult to leave.
Hi Justine,
Thank you for taking the time to write a review about canceling the VIP membership! We understand that this was not the level of service you were expecting from us. Our company values each member and will do everything to keep them satisfied.
We understand that you have been wanting to discontinue the membership and just want to use your last credits on the account. Upon checking, you successfully canceled your VIP membership on 08-21-2022 and it's already set to " pay-as-you-go". There will be no access to VIP prices and perks (such as exclusive styles and reward points), no need to skip the month and there wouldn't be a monthly fee but you can still make a purchase for the retail price.
After reviewing the account, it shows here that order# 1206095754 was placed on7/11/22 for 5 items with 3 member credits ($54.95) applied. The order was tagged as delivered on 07-20-22.
We would like to regain your trust and hope to serve you again in the future. If you have questions or concerns, you can reach out back to me directly through this message.
Best,
Kim
I like the product and it's quality but it's not always available in my size and I have to wait.
Hello Fonda,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will reach out to you right away.
Best,
Allison
I have been a member with fabletics for a few years now. I have a lot of pieces that I never wear. The quality of the clothes is poor especially for the price. The pants I just ordered I threw away immediately- the material was absolutely appalling. It was stiff and itchy and really just awful. Sizing is really a struggle - lots of times what I order is way too big but the pants previously mentioned were almost too small but they were the same size as the rest of the clothes I ordered. All in all I have been very dissatisfied with Fabletics.
Hello Tegan,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Looks good and comfortable. Can wear to the office or as casual wear. Their quoted delivery dates are always wrong. It's aggravating but I have just come to expect 2 weeks.
Hello Brad,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our delivery service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
It's okay the extra fees are becoming too much and the quality of the products is okay.
Hi Ketty,
We value our members and your feedback about your shopping experience. One of our Member Services team will get in touch with you right away.
Best,
Tina
I saw on the website a 2 for 24 deal so obviously I took it, without the knowledge I would be signed up for a 50 dollar a month membership that pretty much evens out the deals they give you with a ridiculous membership price. On top of that I tried to cancel my membership the first time I saw the charge, and thought I did, but for the next few months I was still getting charged. Horrible customer service as well
Hello Gavin,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about membership Our Member Services Team will reach out to you right away.
Best,
Allison
Mediocre quality, fit ok, fabric was not nearly as nice as lulu, and others
You get what you pay for
Hello Jacob,
Thank you for sharing your experience with the quality and fit of our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love everything I get from Fabletics! The clothes are so comfy and the deals are great!
Hello Dina,
It is our desire to keep you satisfied with our unique styles and great products at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Allison
Love the quality of the dress and easy shopping experience!
Hello Caterina,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Still did not fix my Issues. I will probably not longer use it
Hello Esme,
Thank you for taking the time to leave a review and your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I really like the product that Fabletics produces, however the membership plan is not clear when buying products if you're not careful and read the fine print money is coming out of your account every month!
And you do not know it! My daughter fell for this and was paying for months and did not realize money was coming out of our account until my wife questioned her about money coming out of her account. This needs to be made clearer on your advertising and website.
We probably lost over $200.
Hello Paul,
Thank you for providing feedback about your experience with the membership! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.
Best,
Allison
Always excellent! The sales are amazing! Love the products!
Hi Elaine,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
The bras are great, some of the pants are also great. However, majority of items, pants and tops are made of this really aweful plastic-y feeling fabric and when you have an entire outfit of this on. Bleh. This is hard to describe, but The "points" system is really bad as you pay $50 but only get 1 item with that "credit" that is banked, the item is usually less than $35 with "member discount" so my $50 turns into $35(often less). It works ok if you get a set with your credit, but that limits your choices.
Hi Liesl,
Thank you for sharing your feedback regarding our products and member credit usage! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
I've been buying Fabletics since they first came on the market! The leggings sets are cute & colorful, beautifully made, wear forever and hold their colors! I couldn't be more PLEASED. They are all I ever wear when I'm home! LOVE, LOVE, LOVE them!
Hi Elizabeth,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
Been a long time member … don't purchase regularly, but when I do am usually happy with my purchase. What I love: Quality is good, lots of wash and wear. Fit is usually comfortable. And love the style! Suggestions: Tops, most of my purchases are usually bottoms. As a shorter woman, the tops are not usually proportioned well for my fit. Unless I'm buying an oversized shirt, the fit is usually a struggle. After a few attempts, I just stay way from tops.
Hello Dianne,
Thank you for sharing your experience with the quality and fit of our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The sales rep was helpful, patient and informative.
Hello Claudette,
It’s great to read your feedback about the service provided by our Member Services Team and we appreciate you taking the time to share your positive experience. Have a wonderful day!
Best,
Allison
Fabletics products are high quality and comfortable. I do find the automatic renewal every month too much. They don't give you enough time to cancel & I think the subscription should be quarterly, not Monthly.
Hi MaryAnne,
Thank you for sharing your feedback regarding our products and the VIP membership! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
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Hello Clark,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!
Best regards,
Chad