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Fabletics

fabletics.com
active, casual, lounge men, womenAge 19-25, 26-45
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From the business

Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.


fabletics.com
+1 844-322-5384
USA
Fabletics is part of TechStyle, Inc
Founded in 2013
Clothing item from FableticsFashion apparel by FableticsMerchandise from Fabletics clothing lineFabletics fashion product

Business Highlights

General

Parent Company: TechStyle, Inc
Year Founded: 2013
Target Gender: men, women

Shipping

Shipping Cost: $5.95
Free Shipping: sometimes
Free Shipping Detail: for orders above $49.95

Returns

Return Policy: free
Return Instructions: items must be new, unused condition with original packaging
Restocking Fees: no

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no
Responsible Materials: recycled

Product

Style: active, casual, lounge
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (2XS, XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, facebook, chat
Support Phone: +1 844-322-5384

Payment Options

Payment Methods: card payments, PayPal

Membership Programs

Rewards Program: Active Junky, Rakuten, Swagbucks

How would you rate Fabletics?
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Fabletics Reviews Summary

Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
871
value
880
shipping
857
returns
613
quality
840

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Elizabeth E.
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Amazing quality
November 1, 2022

This is the best workout wear I have ever purchased. They fit amazing, wash up super nice and keeps its shape. Honestly, the quality can be compared to the super high end items out there at a fraction of the cost. My kids all love the clothes and are the ones that got me hooked! I'm looking forward to snuggling up in their winter line that they have available.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Elizabeth,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Nevada
1 review
0 helpful votes
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Great shorts
November 1, 2022

These are some of the most comfortable shorts I own. I have 4 lined short they I use everyday to work out in. They have only satisfied me.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jack,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Texas
1 review
0 helpful votes
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Unable to access membership
November 1, 2022

I must have made an error in my email address when I signed up and I am unable to access my membership even after contacting customer service.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jennifer,

Thank you for your review. Our Member Services Team will contact you right away to assist you with your account.

Best,
Renz

Canada
1 review
0 helpful votes
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Awesome
November 1, 2022

Amazing products, that fuel my athletic goals and look good! We definitely recommend and purchase in the future.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Richard,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Kentucky
1 review
0 helpful votes
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It sucks
November 1, 2022

The product quality isnt that good and why do you guys market 2 for 30 dollars when you charged 55 dollars monthly? That's not a good sales tactic. It is called scamming people

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Avik,

Thanks for sending your review! Your feedback about our product quality and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Canada
1 review
0 helpful votes
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Nothing to complain about!
November 1, 2022

Fabletics has made buying athletic wear a breeze! The quality of the leggings, sweatpants, and sports bras that I have purchased have all be exceptional. I have had a few pairs for well over a year now, and they still hold their shape and looks great.
The return policy gives a break to the worry of 'what if it doesn't fit?' and luckily I haven't had to return anything.
The options in colours, prints, lengths, thickness, compression, waistbands, and more, makes shopping fun!
Thank you Fabletics for making this athlete enjoy shopping again!

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Michelle,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

New Jersey
1 review
0 helpful votes
Follow Aakash D.
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I really like the quality but the price of $60 for a pair of shorts is crazy.
Funny thing is other companies have copied the quality and offer it for a lower option.

However if u can buy on sale, the price and quality is definitely worth every penny.
The service is bad and shipping is super slow.
Happy returns makes returns easy.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Aakash,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Canada
1 review
0 helpful votes
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The quality of the clothing, the materials used, the fit is remarkable
I recommend to all my friends

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Nicole,

Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Canada
1 review
0 helpful votes
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Excellent styles and service
November 1, 2022

I like to take the time to review when I really feel a company is providing great products and service. I am a mom of three and I love to work out... But I don't always want to look like I am in work out gear and there is so much to choose from to accomplish this. The price point is amazing as well. Thank you Fabletics!

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Shannon,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

New York
1 review
0 helpful votes
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Quality Decline
November 1, 2022

The quality of the materials has declined. I found great value in the products when I started my VIP membership, but the materials now feel cheap, and the sizing is inconsistent. I discontinued my membership because the prices no longer matched the quality.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Gary,

It is with great regret that we received your feedback regarding the prices and the value of our products. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Canada
1 review
0 helpful votes
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My experience with Fabletics
November 1, 2022

Been a customer for a couple years now. Love all the clothes, my only complaint is when my favs sell out before I can get my hands on them lol.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Amanda,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Wisconsin
1 review
0 helpful votes
Follow Halie C.
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I used to be very happy with the quality of fabletics products and didn't mind spending the money on them because of the quality. Lately I feel as though the quality of the products I've received haven't been as good but the prices are still going up

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Halie,

Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

New York
1 review
0 helpful votes
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Material not the best
November 1, 2022

I haven't been incredibly pleased with the material of any of the pants I've ordered. The crotch in the pants seem to be very short. I've tried different sizes, bigger and smaller, but nothing really seems to work. I've actually begun ordering pants somewhere else.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Heather,

We appreciate the feedback you shared regarding the products we have. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Arizona
1 review
0 helpful votes
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Excellent Product
November 1, 2022

Love my athletic wear. Sports Bra's and stretch pants. Great quality. HIghly recommend!

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Julie,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

New York
1 review
0 helpful votes
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Never again
November 1, 2022

The quality and service was not decent for the prices being paid.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Darlyn,

Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Vermont
1 review
0 helpful votes
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Too Small
November 1, 2022

I was really excited about these but the set was way too small and i couldn't breathe in it. Was very disappointed.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Cora,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
3 reviews
0 helpful votes
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Refund dilemma
November 1, 2022

Called about a refund and it was confirmed but the money was never transferred to my account. Called several times and spoke with representatives who did not provide a solution. Very unsatisfactory and canceled my membership.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jennifer,

It is with great regret that we received your feedback regarding your refund. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Virginia
1 review
0 helpful votes
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It was okay...
November 1, 2022

After seeing the ads and needing some new workout shorts, I decided to give it a try. It seemed like a great deal. However, to get the deal you have to sign up for a monthly subscription that you can't cancel until your products arrive. On top of that, because the items are imported each time (no distributor here in the States?) my orders never arrived before my next month's payment was applied. So the lure of $25 shorts that are "better than Lulu" now become $55 each as that's the monthly subscription fee. I'd say the quality is... meh. I like them just fine, but not for the price I paid.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Dan,

Thank you for sharing your experience with the VIP program and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Texas
1 review
0 helpful votes
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Subscribers review
November 1, 2022

Wen site very hard to use. Sets offered very limited and many colors and sizes sold out for sundcrbers

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Jill,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

New Jersey
1 review
0 helpful votes
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Young
November 1, 2022

My recent purchase was okay. I find the styles are catered more towards younger members. It's a shame. I am older and find most styles too young.

Date of experience: November 1, 2022
Jennifer M. — Fabletics Rep
over a year old

Hello Barbara,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz