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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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A lot of the styles, I dont like and when I do find something I like, it is sold out. Some items, like a tee-shirt, I can't justify using a credit to pay for. And, I often find myself forgetting to cancel monthly credit. Of course, I don't want to cancel until I use the credits that I've accumulated.
Hello Karen,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and selection. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I really love Fabletic's clothes, they are high quality and fit really well and function very well (I'm a tennis player and an athelete) during sports. However the prints and colors are sometimes quite loud and just not appealing to wear (e.g. Cheetah red print). The membership program is starting to become not affordable - I think they raised prices again, and I have accidentally missed skipping several months, leaving a bank of credits that I need to spend and pain in my wallet.
Hello Alice,
We appreciate the feedback you shared regarding the styles of our products and the VIP program. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I Love all my Fabletics gear! The only item I haven't tried is a sports bra. I love the fabrics & how many styles there are! If I order online my items come in a timely manner. I have a local store as well so if something doesn't fit as expected I can take it to the store.
Hello Amy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Very good quality clothing. Nice selection. Timely delivery. Responsive to requests.
Hello Caryn,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
I love all my leggings and jackets. I have not had any problems. If I don't want anything each month, I just skip. No problems
Hello Beth,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Have to put a reminder to cancel on my phone each month. Have never ordered something I wore more than once. Would like to cancel but it's of course complicated to do so. Would not recommend to anyone.
Hello April,
Thank you for sharing your experience with canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I was really disappointed with this order. The underwear looks like they took something for a small body and just scaled it up without thought. It doesn't fit bigger bodies. The crotch is obnoxiously long and also too skinny to be comfortable. It comes far to high up in the hips. Just overall very disappointed in the fit of these. I appreciate them trying to be size inclusive but at that point, put some effort in. I won't be purchasing this product from Fabletics again; I'll be sticking with Lane Bryant.
Hello Ashley,
We regretfully note that we have received your comments regarding the fit of our products. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I love fabletics clothing. The downside is the amount of time it takes between ordering and receiving the pieces. It takes FAR longer to receive them than when I order from Amazon or almost any other online site. The other thing I noticed lately (and maybe this will change after the holidays) is that all of the clothing pieces have been priced lower than my monthly charge. Why would I use a credit when the cost for the credit is more than for a clothing item.
Hello Kristen,
We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Love this brand, as nice as LuLu but at times quality on some men's items is lacking
Hello Derrick,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything I've bought has been perfect and if it wasn't and the sizing was off they were great to exchange it… although that's only happened rarely. I love the durability, fit, and all the fun designs as options. I recommend Fabletics to everyone i know
Hello Jennifer,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
I would describe them as used car salesman- the more I wanted to leave the VIP program the more "deals" they had to offer.
Hello Anne,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I loved Fabletics when it first came about. The workout clothes were fresh and fun. The perks were awesome and I felt I was getting a great value for the money. Over time, that changed. The website was always cumbersome, and a bit annoying. Clothes would appear in a search when my size wasn't available. That became more annoying over time. The styles tended to be boxy and short…not geared to people with long waists for the most part. The rewards program started out great (could get an entire outfit) to terrible (items that I would never want for a lot of points). Plus the points expires, which is crappy. Finally, I started to not like the styles.especially the celebrity lines. Fabletics became too gimmicky and woke. I am all for inclusion but I don't need a workout wear company preaching to me. Enough was enough.
Hello Julie,
It is with great regret that we received your feedback regarding the styles of the items and the rewards points we have. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The product is amazing but unfortunately that's where it ends for this company, when you order the automatically add you as "a member" and charge you on a monthly basis (I was charged $54 per month) then when you try to cancel the membership they give you a hard time, when I finally cancelled the membership I never wanted in the first place I tried to order again afterwards and they cancelled my order twice. This company will be bankrupt unless they change their management quickly.
Hello James,
We appreciate the feedback you shared regarding the VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
I was recommended these because I was specifically looking for leggings that didn't roll down or fall down. I didn't love the whole signing up as a member to get the discounted prices then canceling membership process, but thought if it meant good leggings then sure.
Sadly, within an hour of wearing the new leggings not washed or anything, they started to sag and roll down. So much for powerhold?
Hello Danielle,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The beanie I bought is so soft and cute!
The sync seamless top I bought was awful. I liked the design of the sleeves but the fit through the torso was terrible! Too tight, short, and hugged in all the wrong places. Luckily I was able to return in store with no hassle - thank you! I will shop again.
Hello Jennifer,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I purchased multiple pairs about three years ago. Those leggings are amazing, still in good quality condition, no fading, no whoops boolies, no thinning at the thighs, not see through, the tops are compression excellent and very high waisted and don't roll down when I bend and they never ever stained. I bought 5 pairs a month or so ago and the one pair was so buttery soft but instantly got whoolie boolies (lint balls stuck all over) and they're thinning at the thighs and crotch. They stained easily too. This pair fit as expected. The other 4 pairs were all too small, little stretch, not a true high waist (they are about two inches under my belly button where my pairs from three years ago lay about 1/4 inch over my belly button) and the tops roll as well as they stain easily. I'm quite disappointed because I always bragged about how much I love Fabletics and how I can trust the sizing, quality and comfort with their stylish designs. The sale prices are great but I almost wonder if their sale prices are existing right now because of the poor quality right now.
Hello Lauren,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The customer service is always fabulous. I love all the different styles they have monthly. The pants really hold everything in and above all, the Fabletics quality is unbeatable. I love being a Fabletics member and getting to take advantage of all the amazing discounts and special sale opportunities.
Hello Shawn,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I've had my leggings for about a month now and they are already getting worn out. I don't even use them to work out in just casual wear. I also don't like the false advertising they also use the same "70% off or 2 for $24" sale all year round so don't be fooled when they say biggest sale or whatever. Very Disappointed in this company the hype is for nothing I've found better leggings on Amazon
Hello Caylie,
It is with great regret that we received your feedback regarding the items that we have and the VIP program. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I've been a member for a few years now and I love this brand. Comfortable athletic wear and good material that lasts for a while. Always excited to see another credit in my account.
Hello Christy,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
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Hello Aries,
Thank you for the great feedback! On our site It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.
Best,
Mary