I ordered several pairs of leggings in different styles & sizes and an All Day Every Day Bra. The leggings were not tight enough in the waist & always rolled or slid down. As for the bra, I was spilling out of the sides in the smaller size but the cups were gapping in the next size up. The bra also provides no support at all. I also tried a pair of sweatpants. Somehow they managed to be too tight in the thighs and have a giant cotch pouch of extra fabric at the same time. Overall, I do not like the sizing or fit of Fabletics clothes & found a membership to be a waste.

I started at a Fabletics store in 2021 - was buying a couple pairs of leggings and a sports bra while visiting the US. I was lured in by "member pricing" - a great deal for gorgeous athletic wear! Then realized it was charging a monthly fee for "member credits" to purchase items in store or online. Once back in Canada, I tried using the 9 credits that were racked up (not to my knowledge, yikes) by placing an order. 3 MONTHS later - still no package in the mail! (Despite their quoted 6-14 business day delivery to Canada guarantee)

I called and they canceled the order. I go to put another order in (which is EXTREMELY difficult due to the poor quality of their website - always crashing.) and again wait MONTHS. I call...they cancel. This process happens 4 TIMES. Now they say my member credits have expired -- BullS**t. They only expired because my order was canceled EVERY TIME. They "graciously" offer to refund me 4 of the expired credits - out of 8 that were "expired" - and I put a final order through with the 4 refunded credits and 5 current credits.

A month later, and I can foresee what will happen (as you can guess by the pattern we've seen thus far). So I work up the courage to call and ask for a monetary refund of all 13 credits - out of which I've been able to use ZERO. (For those of you wondering, that is $654.00) After CONTINUALLY being put on hold AND HUNG UP ON... I reach a man who cancels my current order and immediately refunds 5 credits. He begins to issue me a cheque for 4 more (because they can't deposit those ones into my bank account?), when he too hangs up. UGH. So finally I call back, and reach a very kind woman who finishes issuing the cheque (which will HOPEFULLY arrive in 6 - 14 weeks - we'll see,). But the remaining 4 credits worth $200.00? Apparently I will never see that money again. (Or the time it took to deal with all of this over a period of TWO YEARS.)

Their clothes are great - BUT NOT WORTH IT. If you live in Canada DO NOT become a member. You will never get your order and jump through a million hoops trying to figure everything out. I have told my friends and family who were also members to cancel IMMEDIATELY. Which I did as well. I'd much rather invest in some Lulu's TBH.

Worst ever experience in online shopping they send me the wrong item 4 times then also don't send me the full refunds of returned items!
I'm glad that that I have started to check the refund amounts, beware if you're trying to send items back they will try and steal your money and not give you the full refund!

I was charged the monthly fee when I forgot to skip one month. I was unaware that the membership credits expire and never received an email about it. They will not reimburse me or reinstate my membership credit. So this company took $60 from me and kept it and I have nothing to show for it. That is an absolute scam and really disgusting business practice. I've never purchased a gift card and when I went to use it a year later the company said, your gift card expired. I feel like this shouldn't even be legal. If I give a company money, I expect something in return. Cancelled my membership and will review as many places as I can so no one else deals with this issue. Fabletics will never get my business again.

I had to return an item that appeared to be mis-manufactured. It's a product I already have and just re-ordered another pair of Takeover pants. I had to initiate an exchange because it came much smaller fitting than my first pair. Got the return processed on phone without much problem. But, that was on 12/28/22. I'm only now "potentially" getting the exchange on 1/23/23. I way potentially because on 1/17/23 it was supposed to arrive 1/18/23. That's after they sent me an email saying my order was finally on the way 1/10/23. I buy lots of high quality sports clothing from internet retailers and nobody is as slow processing an order and shipping it to you. Many firms have the order out the door in 48hrs and ship with delivery in 3-5 days. They use a Pitney Bowes shipping service and it is worse than awful.

Deceiving tactics. Will show you awesome savings and deals without telling you that you need to pay a membership fee of 59.95 in order to get the discount. Terrible way to market a business. I was super excited to try some of these but after seeing the super deceitful tactic.

Do not recommend shopping here just based on that fact alone. Even if the membership offers good deals and you plan on buying from them for months on end, the way they sell the membership to you should be enough to show you how they operate as a company.

The discount you see in the picture is only applied if you purchase their membership for 60 dollars.

I'm not going to say anything about their "reward program" (a total scam). But I did decide I wanted to get a bra from their website with a new line they have. So I ordered it at full price/expidited shipping. They sent the shipment to my mother in another state, even though I've never lived there or had anything shipped there when I was a member of the reward program. I should have taken the lesson a few years ago when I tried to work with their customer service department. Trying to get in touch with anyone there is a joke. You have to call to get anything done and their service is terrible.

Came across this add around Christmas time advertising leggings at really good deals. That's how they get you by cheap prices on products and somewhere they ask you to agree to a $59.99 membership fee! They send you emails giving you an option to "Skip the month" so stay on top of you emails or it will cost you! You have to call to cancel the membership and will not refund your money! Just be aware of this company!

I had three months worth of credits disappear with no notice and Fabletics won't reimburse me! I have spent a lot of money with this company but never will again. They could have easily issued me a gift certificate but no. They send emails weekly advertising sales which regularly land in my email inbox yet tell me I need to check my spam file for the emails warning of potential credit expiration. I checked and never received any such warning from Fabletics. This is simply out and out theft.

My underage daughter signed up for their VIP membership unknowingly. This only means you get charged monthly to get a discount if you purchase something. My PayPal account has been charged multiple times before I realized what was happening as the emails were not coming to me and only appeared to be ads to her. They won't do anything to reimburse even though she is a minor and the account holder was not getting any email or information.

Wife made a single purchase and apparently was signed up for a $49.95/month membership that she wasn't aware of and didn't request. Almost $500 later, we figured it out what must be happening. When she signed on to the site, it showed no membership. She emailed, chatted and called. "Customer Service" cannot find her membership in order to cancel it, but the billing continues. Of course she got no benefits from this so-called membership. If this isn't a scam, I don't know what is.