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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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I was very pleased with the service, the product and the value for the price.
I ordered one pair of Define PowerHold® High-Waisted 7/8 Leggings. When I was pulling them on for the very first time, the stitching along the butt seam completely split open. Very disappointed in the quality of this product. I even sized up so there's no excuse for why this should happen.
Hello Carolyn,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have the best experience with Fab. Can't wait for what is to come. Got all my orders in time, good customer service in stores and phone.
I really like Fabletics. There's very few items that I regret keeping
I love all my fabletics looks. I did recently return shorts that were far too short and the return was simple and easy.
Hello Jackie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I love everything about Fabletics. The softness of the leggings down to the fit of the leggings. The most I live is that they stay in place they do not roll nor sag. I'm a little on the heavy side and it's always been one or other but with Fabletics I never have that issue. Customer for life
Hello Lexa,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
I love the quality and the softness of the fabric! It fits so well! I absolutely love Fabletics!
Hello Myra,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a great day!
Best,
Mary
Pants fit really well. True to size, and stylish. Great pants for the course.
Hello Clinton,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!
Best,
Mary
I love some of them but hard to tell which has better waist compression. Not the same which you don't know until you try on or work out in and then they start rolling down. Disappointing.
Hello Grace,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My order for the mens tights feel too short but not tight enough especially on the waist
Hello Jacob,
Thank you for sharing your experience with the leggings you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The tights that I ordered for wife arrived with a hole/opening/tear in the crouch region.
The remainder of items ordered arrived intact and ready to wear.
Hello Frederick,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love the products, leggings are excellent and I love how I look in them. My only complaint was the membership to access the products it doesnt make sense that they constantly have good sales but I can use my 1 credit that I paid 50dlls. Leggings on sale of like 19 dlls a pair, I cant use my credit money has to be a separate sale. And the products that I like are never available. I also tend to forget to skip the month, a lot. So decided to cancel my account.
Hello Susan,
Thank you for sharing your experience with our items and we are sad to hear that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I hate not being able to try on plus sizes in store so I had to order multiple sizes to find one item out of about 20 that worked. Plus size cuts are weird because they give a "camel toe" appearance.
Hello Joe,
Thank you for sharing your experience with the sizes of the products you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Fabletics always has things I like! I get lots of compliments on the outfits I wear. Customer Service both in store and online is always great!
Hello Michelle,
Thanks a lot for the feedback! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
I went thru 3 people on the online chat before I got my problem fixed. They kept disappearing and a new person appeared!
Hello Denise,
Thank you for sharing your experience with our Member Services Team on chat. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have been a VIP member for a couple of years. I have workout apparel from my original purchases that are in better shape than pants I purchased two months ago. It is apparent to me that the quality of the apparel has taken a drastic turn. Rather costly to have disposable apparel.
Hello Melanie,
Thank you for sharing your experience with the quality of the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have many pairs of the tights and use them to workout. Two pairs of my tights split at the seems after one wear. I have some that I have had over a year. So this is why I say sometimes good quality.
Hello Nicole,
Thank you for sharing your experience with the quality of the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Lupe,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The products are amazing! I love them and wear them everyday. From the One Pants, the workout shorts and the joggers. Very comfortable, high quality products.
My complaint is that every month I would get charged $54.00 which is fine, membership fee, whatever. But then I would have to use that for a pair of 25-40 dollar shorts. So I was paying more for the shorts then I would then just visiting the website and paying individually.
They are constantly out of sizes and products as well. Very disappointing when I find something I would like, over 50% of the time they would be out of stock. It severely limits the product offerings……
It truly is a shame because like I said, love the products when you can get them.
Hello Jeremy,
Thank you for sharing your experience with our items and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Enola,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary