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Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
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Membership Programs
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Fabletics Reviews Summary
Fabletics enjoys a generally positive reputation for its high-quality activewear, particularly among plus-size customers, with many expressing satisfaction with the product's fit and style. However, significant concerns arise regarding customer service, particularly related to the return process and subscription management, which many find frustrating and convoluted. Issues such as delayed refunds, poor inventory management, and inadequate support from customer service representatives contribute to a negative shopping experience for some. Overall, while the product quality garners praise, the customer service approach and operational challenges indicate areas needing improvement for enhanced customer satisfaction.
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Every piece I get from Fabletics is on point. Excellent wear, soft fabrics and just the right amount of compression
I love Fabletics. We ordered pants for my husband but we ordered the wrong size. It was very easy to exchange for the right size. Thank you!
Hello Yolanda,
Your love and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
It's been really nice to just pick some stuff up here and there and when I don't see anything I needs, I can always indulge later.
Hello Kyra,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!
Best,
Mary
I like your product. It is expensive, but I was able to order due to a deal. But the amount of texts I received, even after I requested that it stop, was too much.
Hello Quentin,
Thank you for sharing your experience with our items and the text notification you received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've been a customer for so many years I can't even count. I tried to walk away because I didn't like the platform of being billed each month and then spending credits. That was a mistake, I wasn't able to find other leggings the even came close in comparison. Their clothes are high quality, long lasting and comfortable. They have a bunch of options for the leggings and each if then are equally awesome depending on what vibe your feeling. Powerhold fabrics make you look svelte, tight, with no lumps or bumps. The 365 motion is an all day, everyday, any activity kinda jive. And the pure luxe is so soft and smooth you just feel like you're laden in luxury. I've already tried their sports bras and some work and some are too loose (not enough support) for me. I have huge tits though.
I'm a size 18/20 and I'm 5'5"... Fabletics goes out of the way to give ample comparisons for women of all sizes wearing their clothing. That's not even what I like best, it's just a bonus. They were ahead of their time for the body positive movement and it is appreciated.
I don't recommend the celebrity branding partnerships. The Lizzo collaboration, at least, was obviously made with lower quality materials. They were actually itchy, uncomfortable and split apart at the seams - literally had strings hanging from the hemline after wearing 1 time. Very disappointing, and strange because fabletics is typically top notch.
Do they make the product when I order it?! Order didn't ship for a week!
Clothing is good but service is terrible
Being retired and on a fixed income and a lifestyle that doesn't call for a large wardrobe, I seek out the sale merchandise. The Fabletics line is such a nice quality product. I get excited when my order is delivered and I open the box. Customer service has proven to be of above average standards.
Tariff Tax is ridiculous
I will not renew my membership
Hello Richard,
Thank you for sharing your experience with the tariff tax and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
2 items I ordered I love and 2 I do not like the fit but haven't had time to return.
Hello Mary,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love the leggings, but did receive a pair in the wrong size. I've found it to be a bit difficult to sent them back & get the right size.
Hello Liz,
Thank you for sharing your experience with the leggings you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love everything about the site and clothing so far
Hello Adrienne,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Stuff is pretty expensive and I don't know if I need that in my life
Hello Amanda,
Thank you for sharing your experience with the prices of our items online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The shopping was easy but I will be returning both of the items purchased. The pants were pretty see through and the quality overall was lower than expected
Hello Hannah,
Thank you for sharing your shopping experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I like fabletics products. I don't like having to have a membership to get good prices. I prefer to be able to purchase sale items without paying each month.
Hello Pamela.
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The Facebook ad showed 2 for $24. That's what I only wanted and paid by PayPal. Then I got a PayPal billing for $59 monthly agreement. I did not request. Your item is good but a monthly purchase is far from needed. Thanks for refund
Hello Gennia,
Thank you for sharing your experience with our items and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've been a loyal and satisfied customer for years. I've never had any trouble - save for one confusion regarding a return. But that does not affect my affinity to this brand, their level of customer service, and overall quality of products. Thank you!
Hello Patricia,
Thank you for taking the time to leave a review and your feedback about your return is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I got all of my pieces as promised and on time. They all fit great, and I love wearing them!
Hello Paige,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
I ordered a few things. I like the clothes, they are nice quality. Next thing I know, it's a month later and I'm being charged a recurring monthly $59 fee for a "membership" that I did NOT willingly sign up for. I called to cancel the membership and after being pressured 3 separate times on why I should keep it, I got them to cancel it. Although I wasn't successful at getting my $59 back. While I like the clothes, it is NOT worth the hassle.
Hello Jill,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Fabletics activewear actually lasts after multiple washes and gym sessions. Definitely would purchase again after poor expriences with Adidas/Nike/etc. Highly recommended.
Hello Martin,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jessica,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary